Virginia Hayward Reviews 

6,640
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 466 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful presentation of products, often finding them delicious. The ordering process is described as easy and user-friendly, with a wide selection appreciated. Reviewers also highlight prompt and reliable delivery, ensuring gifts arrive on time and recipients are delighted. Conversely, some people experienced delivery issues, with parcels arriving late, damaged, or left without notification. A few others noted concerns about product presentation, such as greetings on peel-back stickers or missing gift boxes, and occasionally, items not arriving.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight with the hampers and gifts... See more

Delivery service

People report positive experiences with delivery service, often praising promptness and efficiency. Many... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Quality

Reviewers mention positive feedback about quality, with many consistently praising the excellent quality of... See more

Service

Customers had positive experiences with service, often highlighting its speed and efficiency, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m not very good at doing things online and so I looked for a phone number so that I could speak to a person about what I wanted to do. I spoke to Gemma, who was very kind and extremely helpful and b... See more

Rated 5 out of 5 stars

I always prefer to use Virginia Hayward to send hampers and gifts . Yes I can order online but the security of knowing that telephone help is at hand and easily accessible is very reassuring . I have... See more

Rated 5 out of 5 stars

I ordered five hampers from Virginia Hampers as Christmas presents – three Mistletoe Gift Baskets and two The Big Cheese Christmas Hampers – and I couldn’t have been more impressed. The quality of the... See more

Rated 5 out of 5 stars

Ordered two separate gifts.. Both were delivered promptly and very much appreciated. One was a hamper and one a chocolate selection. Second year I have purchased from here at Christmas. Very satisfied... See more



Company details

  1. Gift Basket Store
  2. Corporate Gift Supplier
  3. Gift Shop

About Virginia Hayward

Written by the company

Virginia Hayward luxury food hampers are available to buy online at Christmas and all year round. Hand-packed by our team of hamper specialists, beautifully presented for the maximum 'WOW' impact.

A Virginia Hayward hamper makes the perfect gift for family and friends whatever the occasion. Our hampers are also sent by thousands of businesses every year as a well appreciated corporate gift to staff, clients and business partners.

Established in 1984 by Virginia and Geoff Hayward in Dorset, England. Virginia Hayward started as a small cottage enterprise and has since grown to be a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs over 115 full-time staff, with that figure tripling in the weeks before Christmas.

Over 40 years of supplying and building hampers for some of the most prestigious companies in the UK has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:

“To source and supply high quality, beautifully presented luxury food and wine hampers that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”

Whether your after a Christmas hamper, a birthday present, thank you gift, celebration or other special event gifts, you'll find the perfect hamper to suit your needs and match your budget at Virginia Hayward.

Shop now at Virginia Hayward today and find the perfect gift hamper with fast UK delivery to loved ones, friends and business associates.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(6,640)

459 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered for Mother’s Day and only…

I ordered for Mother’s Day and only received the gift today (Wednesday) because the parcel was delivered and I wasn’t advised where it was left! It’s only because I chased up the parcel that I was told! Won’t be ordering again!

12 March 2026
Virginia Hayward logo

Reply from Virginia Hayward

Good Morning,
Thank you for your feedback, I am sorry you are disappointed. Your two hampers were delivered on your requested date by DPD on Friday 13th March however no one was available at your address on the delivery attempt so the parcels were delivered to your neighbour directly across the road from you.
We are always available to help our customers with parcel tracking and as soon as you contacted us via email on Monday we advised it was with your neighbour.
Kind Regards
Isabella

Rated 5 out of 5 stars

Excellent service

Service 100%.
My mum's tea cup leaked, they replaced it the next day with some biscuits. Mum was over the moon.
I always order from Virginia Hampers. Reliable and reasonable prices.

27 February 2026

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