Order #V0038108 Delivery was prompt and direct with full notifications. The product was high quality and laid well. It looks smooth on the floor over plywood now the job is done. I am very pleased!
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Review summary
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Reviews shaping this summary
We ordered our flooring a few weeks back We have laid it this week and realized we had ordered less than we should have. I went back online to order one more box but it had been discontinued. I had... See more
Order ref V0032722. Easy and clear ordering, very quick despatch and delivery was also quick and efficient. Product ordered seems good quality. Very happy and would definitely use again.
Delivery was quick and delivered to door by parcelforce , vinyl is excellent quality for the price I paid , only for a hallway which has high traffic so didn’t want to spend too much , several peop... See more
Company details
Written by the company
1000s of latest Vinyl flooring designs. Massive Savings with Up To 60% OFF. Guaranteed Best Prices. Free UK Delivery. Easy Return Policy.
Contact info
Unit 1, Allenby House, Knowles Lane, BD4 9AB, Bradford, United Kingdom
- www.vinylflooringuk.co.uk
4.5
Excellent
276 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 week
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very poor quality and easy to damage…
very poor quality and easy to damage not suitable for flooring
20 May 2025
Unprompted review
Reply from Vinyl Flooring UK
Hi
We apologize for any inconvenience caused.
Upon reviewing our records, we were unable to find any information associated with the name you provided.
To assist you efficiently, could you please share your order number and the date of your order? This will enable us to investigate the matter and provide you with the relevant details.
Thanks
Nothing not to like! 10-10
Great quality products at about half the price of my previous job for the same material. Delivery was 48hrs with DX who where also very good. Was nothing not to like from start to finish.
1 May 2025
Unprompted review
Reply from Vinyl Flooring UK
Dear Mike,
Thank you so much for your kind words and positive feedback!
We’re delighted to hear that you were pleased with the quality of our products, the value for money, and the smooth delivery experience. It’s always great to know when our service meets expectations from start to finish.
We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Vinyl Flooring UK
Order #VF100022932 The service is fast…
Order #VF100022932 The service is fast and I am really happy with my flooring its very beautiful and amazing quality.
24 April 2025
Unprompted review
Reply from Vinyl Flooring UK
Dear Maciej,
Thank you for your kind feedback and for sharing your experience with us!
We’re so pleased to hear that you're happy with your flooring and that you found both the quality and service to your satisfaction. Your order #VF100022932 is greatly appreciated, and we’re thrilled to know you’re enjoying the beautiful result.
We look forward to serving you again in the future!
Best regards,
Customer Support Team
Vinyl Flooring UK
Lesson learned
Slow delivery and so thin ,when trying to lay just ripped apart ,ended throwing it away and lesson learned ,dont buy sooo thin
11 April 2025
Unprompted review
Reply from Vinyl Flooring UK
Hi
We’re very sorry to hear about your experience and truly appreciate your feedback.
To help us look into this further and resolve the issue, could you please share your order number? Once we have this information, we can investigate the matter and assist you accordingly.
Thank you for bringing this to our attention. We look forward to resolving it for you.
Fast quality product and service
Fast deliver very professional and quality flooring. Very happy with product will use again
29 March 2025
Unprompted review
Amazing
The service is fast and I am really happy with my flooring its very beautiful and amazing quality this was my first time buying from this company and will be using them again!! Thank you ✨️
27 March 2025
Unprompted review
Great service and great product good…
Great service and great product good company h ty o deal with fast and efficient
8 March 2025
Unprompted review
Order #VF100020892 great price and…
Order #VF100020892 great price and quick delivery on some vinyl flooring to replace some in my en suite shower room.
24 February 2025
Unprompted review
Lovely selection of flooring at very…
Lovely selection of flooring at very competitive prices. I love my new floor which was delivered in a timely manner. Would recommend this company. #VF100020746
6 March 2025
Unprompted review
Good choice, price, communications and delivery.
Order #VF100020694 - Website has a great selection at good prices. I contacted the company with a few questions that were answered, after which I placed my order. I asked for delivery to be delayed to fit in with my availability, and my vinyl flooring was despatched accordingly. Packaging is good, although I have not yet unwrapped for fitting.
17 February 2025
Unprompted review
Item not in stock but so hard to get a refund
I placed an order with this company to then receive an email which said that the flooring I had ordered was not in stock! They had no idea if/when it would be back in stock, and would I like to purchase something else. I asked for a full refund instead. I was told that they would process the refund on 21st February. Fast forward to the 3rd of March and I'm still waiting for it, so I emailed again asking where my refund is, to which they said that they would process it for me! I ended up having to file a dispute with PayPal to get my money back. Now PayPal is involved, I get my refund instantly! I am so glad I used PayPal because I fear if I had paid with a debit card, I would still be chasing them.
3 March 2025
Unprompted review
Reply from Vinyl Flooring UK
Hi Samantha,
We sincerely apologize for the delay in processing your refund. Unfortunately, one of our team members inadvertently missed forwarding the request to the Accounts department on February 21st, which led to the delay.
We would like to confirm that the refund was successfully issued yesterday, and we are pleased to inform you that your PayPal case has now been closed.
Please accept our heartfelt apologies for any inconvenience this may have caused. We assure you that we are taking measures to prevent such issues from occurring in the future and will work diligently to ensure that all of our customers receive the highest level of service.
Thank you for your understanding and patience.
Kind regards
Vinyl Flooring UK
Loads of choice
Great selection of flooring and arrived exactly on time.
Would recommend to all.
18 February 2025
Unprompted review
Very easy to navigate the website and…
Very easy to navigate the website and place an order. Order placed on the 12th, delivered on the 14th ...perfect.
12 February 2025
Unprompted review
cushion flooring.
O/N. VF100020451. I ordered my cushion flooring which was just the right size for what I needed. It was a good quality at a cheap price delivered when they said it would so all round good job.
12 February 2025
Unprompted review
A nice selection of vinyl sheets
A nice selection of vinyl sheets. Good updates for delivery. Ok prices. I would order again from this company.
5 February 2025
Unprompted review
A great service
A great service. ease of navigating around their website. Including the extra add ons.Great prices. A very nice selection of vinyl sheets. Good communication updates for delivery. I would order again from this company.
22 January 2025
Unprompted review
Quality Vinyl - Quick delivery
The ordering and delivery of our chosen Vinyl was easy and very quick and efficient. We had it fitted buy a professional as the area of floor was very difficult but the product was good quality and the fitter had no problem laying it out. Over all a very easy experience.
20 January 2025
Unprompted review
Bathroom vinyl
To start with a good website with plenty of choice. Easy to order and pay securely. Arrived as expected. Well wrapped and pleased with the cushion floor non slip quality. Would use them again.
28 January 2025
Unprompted review
Order Number VF100019538
Order Number VF100019538
I ordered a small amount of vinyl flooring on Saturday (18/1/25) and it arrived today (22/1/25) as arranged. A good price/quality for what I wanted, no issues and several updates throughout the process. Thanks for a good online shopping experience.
22 January 2025
Unprompted review
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