VIETNAMSVISA Reviews 

38
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My visa arrived within the promised service period as a PDF attachment to an email, with no fuss, and applying was easy. This company saved my visit to Vietnam after the online payment function of the... See more

Rated 5 out of 5 stars

Used Vietnamvisa many times in the past few years and its always been painless and I really appreciate their prompt response and willingness to help. Ms Tran has been extremely helpful when I had to... See more

Rated 5 out of 5 stars

Before reaching out, I did some online digging and worried about potential scams. However given my tight timeline, I took a chance and sent them a WhatsApp message. Their response came swiftly; they a... See more

Rated 5 out of 5 stars

They processed my last minute Visa application in 4 hours, just as advertised. Was a bit worried about it all working out as I had run out of time. Thankfully, everything worked seamlessly and was m... See more

Company details

  1. Travel Agency

Written by the company

Headquartered in Hanoi, Vietnamsvisa.com (VIETNAMSVISA) has been serving its precious clients since 2003. We specialize in providing you all types of Travel services especially helping you get your Vietnam visa with ease. Over the last decade we have achieved the highest success rate for Vietnam visa approvals in the country. With our dedicated and professional staff members and top of the line online visa application system, our customer focused approach makes us the most reliable travel agents in Vietnam


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.7

All reviews

(38)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing and helpful support

I mistyped my personal data during the application. After I received invitation letter I realized my mistake. I noted this to vietnamvisa, and less than in 8 hours they changed it without charging me for this changes. I am very impressed!

4 October 2016
Unprompted review
VIETNAMSVISA logo

Reply from VIETNAMSVISA

Thank you very much, Gabor Toldy. Your compliments motivate us so much as we are trying our best to serve every customer regarding to Vietnam visa on arrival. Thank you for your compliments and best wishes for you. See you at your next time to Vietnam!

Rated 5 out of 5 stars

Genuine and trustworthy business. Highly recommended

I would highly recommend VIETNAMSVISA.COM to anyone.

A genuine, trustworthy and very professional business with prompt, efficient and courteous service at a very reasonable price compared to competitors.

Great support as well after office hours and during the weekend.

Roy E. (Ireland)

26 April 2016
Unprompted review
VIETNAMSVISA logo

Reply from VIETNAMSVISA

Thank you so much, Mr Roy E. It's our pleasure to serve you and we hope you are enjoying the trip. Vietnam is a beautiful country and we would really appreciate if you can recommend our country to your friends/family. Thanks again and wish you all the best!

Rated 5 out of 5 stars

Excellent, prompt and professional services.

After using several other companies over the years, I am very pleased to have finally found a professional and reliable company to handle my Vietnamese on arrival visa.

Worth to mention the outstanding customer services provided by Ms. Tran.

12 April 2016
Unprompted review
VIETNAMSVISA logo

Reply from VIETNAMSVISA

Thank you very much Alain Gerst. Your compliments motivate us so much as we are trying our best to serve every customer regarding to Vietnam visa on arrival. Thank you for your compliments and best wishes for you. See you at your next time to Vietnam!

Rated 5 out of 5 stars

Excellent'

Super fast and professional service. I got my visa on the same day!

31 March 2016
Unprompted review
VIETNAMSVISA logo

Reply from VIETNAMSVISA

Thank you so much Karolina. It's our pleasure to serve you and we hope you are enjoying the trip. Vietnam is a beautiful country and we would really appreciate if you can recommend our country to your friends/family. Thanks again and wish you all the best!

Rated 5 out of 5 stars

Excellent Customer Service!

The visa application was fast and simple. Somehow I missed the confirmation email in my mailbox, I emailed them and received reply almost instantly. They provided very thorough instructions in the email. Highly recommend to others who need a visa to Vietnam.

29 March 2016
Unprompted review
VIETNAMSVISA logo

Reply from VIETNAMSVISA

Thank you very much for being our amazing customer, Aya. We'll try to serve you even better next time.
Please remember to contact us whenever you and your friends/family need a Vietnam visa

Rated 5 out of 5 stars

Excellent service!!

I had to get my son a visa at short notice and ended up using the Vietnamsvisa service. They were great! The website was easy to use, I could pay using PayPal, which is nice and easy, and the visa came through as stated after 1 working day. I had a few questions in the interim and Oanh was always so fast to reply and very friendly. I can highly recommend this service and will use them again.

21 March 2016
Unprompted review
Rated 5 out of 5 stars

Promp & Professional Service

Used Vietnamvisa many times in the past few years and its always been painless and I really appreciate their prompt response and willingness to help. Ms Tran has been extremely helpful when I had to make last minute changes. I highly recommend their services and have referred friends and colleagues. Thank you!

11 March 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service in every way

First of all I would like to compliment you for your excellent and efficient service. The online application is very easy and fast. Thank you Oanh and your colleagues for being so helpful and always replying promptly to all my emails and calls. Well done it is the best online visa service I ever used. - Iman Meloudi

20 January 2016
Unprompted review
Rated 5 out of 5 stars

Fast, Easy, and Great Service!

I was referred by a friend who used the service. As he said, I found it was simple and easy to fill out the forms and my form came back quickly. I made a mistake and wrote the wrong birthday on my application but did not notice that until weeks after I got it and I was traveling towards Vietnam. I emailed the company and they took care of my issue within a few hours even though it was completely my mistake. Obviously, I highly recommend the company to anyone!

3 January 2016
Unprompted review
Rated 5 out of 5 stars

Great experience!

They processed my last minute Visa application in 4 hours, just as advertised. Was a bit worried about it all working out as I had run out of time. Thankfully, everything worked seamlessly and was much cheaper than the local rush service would have been here in Singapore. Highly recommended.

22 December 2015
Unprompted review
Rated 5 out of 5 stars

Great and quick service. Very responsive.

I had a delightful experience getting my visa letter from Vietnamsvisa. After realizing I made an error with the date of birth, I reordered the letter expecting to be charged again - but got it changed and approved for free the same day. I would recommend this service to anyone visiting Vietnam

16 December 2015
Unprompted review
Rated 5 out of 5 stars

Great VOA Company

I spent a lot of time online, trying to find the most reliable VOA company. I am very glad I went with Vietnamsvisa.com. My emails were answered very promptly and I received the letter within 24 hrs. I highly recommend this company!

4 December 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service, better than advertised

I don't normally leave reviews, but I know that getting a travel visa can be a challenging experience. I applied for a VOA and chose the two day processing time - the documents were delivered in 24 hours. And they responded to an email question within 15 minutes. Completely satisfied, highly recommend.

4 December 2015
Unprompted review
Rated 5 out of 5 stars

Honest company

Accidentally entered my passport number incorrectly which I didn't notice until after I received the pre-approval letter. I emailed them but I also just re applied (paying a 2nd time) figuring thats what they would tell me to do. I was pleasantly surprised when they told me that the re application wasn't necessary in this case and they would refund the 2nd payment. Definitely recommend.

23 September 2015
Unprompted review

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