Victoriana Nursery Gardens Reviews 323

revieved onion (weeds) plants , load of rubbish , planted as instructed , all have died , postage cost was a joke , i paid for next day delivery (after dispatch) this didnt happen , customer servivces were no help , havnt got a clue what they are talking about , the lady I spoke to told me "we dont get frosts here in the UK in April " just plant the plants and watch them grow , well I planted them and watched them die , rubbish plants , crap customer services , wont be back for more

I should have read the Trust Pilot reviews before I placed the order as there seems to be a common thread in many of the reviews about poor plants and poor customer service. I ordered six rhubarb plants. The website said they would be supplied as “pot grown plants”. They were not. I received what looked like six pots of compost. One showed a mouldy looking crown on the surface. The others showed nothing. The only evidence of anything green was moss on the soil surface. I paid £28.50 and feel I have been robbed. I emailed a photograph and received a reply telling me to plant them as they would be fine, it was just that the frost had “knocked them back a little”. A little! It is my belief that the frost had killed them. I replied that under consumer rights I would like a refund. Again they wrote back telling me to plant them and report back in a month or two. I have planted them but feel I may as well have planted six £5 notes. I will report back to them in due course and in the unlikely event that I have six healthy rhubarb plants by then I will edit this review accordingly. If not I shall demand a refund and failing that will contact the credit card company. I would add that I only ordered these plants because only one of the four I bought last year survived the winter. The ones I bought last year were, however, lovely little rhubarb plants so I do not blame Victoriana for that.

I love the plants offered by this nursery. It feels like a mission for them and great quality and range.
Was struggling with a crashing payment page but the link email was quickly responded to and was effective. Thanks people!

I ordered a bay plant and am really pleased with it! It arrived in excellent condition and very healthy. I received communications from Victoriana, letting me know when my order was processed and shipped. I also really like their growing ethos. I will definitely buy from them again and recommend to others.

I ordered two Fuchsias on a Monday ( Bashful and Cardinal Farges) and they arrived on the Friday well packaged and in good condition I am very pleased with the service from Victoriana Nursery gardens

Poor plants and customer care. I bought 6 tomato plants. Plants arrived in very sorry state - very limp in very little, bone dry soil, with very little protection for transportation (in small box with shredded paper, no hydration ). I immediately planted them on arrival, and emailed them I was very disappointed with the state the plants arrived in. They asked me to plant them and keep them updated. The plants have remained sickly and after 2 weeks still look poorly. They feel that I am not happy no matter what they say, which is simply not true. They do not have any customer care or care for their product as far as I could tell. They wanted them re-potted again, new compost etc etc. But they do not accept any responsibility for the state they arrived in the first place. The plants I bought elsewhere are flourishing. I buy plants online regularly and have never had to complain before. Avoid. I would give a zero, in fact less than zero if I could.

Very good informative website.
Selected Fuschia arrived in a short time.
Plant was healthy.After 10 days the plant is growing on strongly.
Highly Recommend

Ordered two fuchsias. They arrived promptly. Like other reviewers I was unimpressed by the quality. They where small, had moss on top of the soil and where root bound. You wouldn't buy these if you saw them in a store. I don't consider it good value for money, when I can get larger healthier fuchsia from Lidl for a fraction of the price (but they are unnamed). Wouldn't use them again.

My first time order of seeds from this company. Very small quantity in the packet and the germination rates were 0-20% with all 14 varieties, apart from radishes (though ridiculously small amount) and carrots ( too early for those). Have ordered from Real Seeds for years and from Premier seeds too and have never had similar experience with poor germination.

The customer service and delivery was OK, hence the one star.

Excellent quality seedlings delivered super fast and in fantastic condition, highly recommend these guys if you want to jump past growing from seed.

Quick delivery, excellent standard of plant and good price. Very happy

Ordered Angel Fiahing Rod plants, was kept up to date with my plants being despatched. Delivery arrived next day!
Plants arrived well packaged with some lovely wet newspaper to keep them damp whilst in transit

Great plants great packaging also staff very helpful 10/10 service and staff.

This is a well established company I have used for 25 years of fruit and vegetable gardening, with some plants that I have from those first orders, such as sea kale and horseradish. A good range of well grown and packaged edibles, great stuff indeed. The range of herbs is exactly what I want and establish well.

I planted our asparagus bed many years ago and now the original crowns are producing spindly spears. As a result the first of 5 new crowns mark the start of a gradual replacement for the whole bed. Mary Washington was a random selection and I will select other named plants as we go along. Each year after cutting the old fronds I put o a good layer of compost. I was told long ago that asparagus as a seaside plant likes salt so I throw a few handfulls down each autumn. Kevin Dalley

Outstanding service and quality plants.
Thank you,

Kept informed throughout, plants arrived on time and look really healthy. Based on this, great place to order from

The most charming and unusual plants - often heritage varieties that aren’t widely available.

Their website is easy to navigate and they are lovely to deal with.

Plants were of a high quality well packed and arrived quickly ensuring they were all healthy and two days later are planted in my garden and looking happy. Thank You Victoriana Nursery I could not be happier and will be shopping with you again very soon

Last year a friend brought me a chili plant after a long stay in hospital, she placed the little plant into the old tiny greenhouse (inherited with the house). Sneaky way to make sure I got myself moving around, if only to the garden to check on my "baby"- I made such a beautiful jam, saved the seeds but this year nothing germinated. I was so disappointed at the thought of not remaking my chili jam, especially since this year I've branched out into the garden and created a raised bed for veggies. I found Victoriana Nursery Gardens online and today my two new baby chili plants arrived perfectly packaged, the plants expertly (caringly) wrapped the newspaper still damp. They are potted up, and I can't wait to recreate and tweak my chili jam recipe come harvest time — Sure I could have tried a different chili variety saved myself a lot of searching but this one makes amazing jam and I now have two of them :)