viagogo Reviews 

Got my tickets in time, enjoyed the concert a lot. Thank you!

My experience was very positive, I was able to fulfill an unexpected dream by being able to see bts live, I recommend it.

I recently purchased a ticket with a fair price and instant transfer to my Ticketmaster account. I couldn’t be happier. I would stay away from tickets that are not ready to download though.

It was good, but also a little stressful because of the time it took to get the tickets. At the end I recieved them on time, but it got on my nerves a little bit.

Just the seats was not as expected. I asked for to be at the swedish supporter side and was put by the japan supporters.
also the seats was not explained well to be in the back row under the roof so we could not have full view of the game....

Really thank you so much, because of you my manifestation to bts concert worked, i enjoyed it and my lifetime unforgettable experience, i had many doubts to book tickets through other site, but i Really appreciate your work on my email id mistakes.. thanks again for the support, viagogo team

Ticket perfect only improvement would be to get the ticket earlier as we were flying from Spain so a little worried but in the end no problem

2/3 of the tickets I bought were not registering on the machine so we had a a big scare that we had possibly been scammed but after some back and forth and waiting to speak with the office we were given the okay to enter

I strongly advise everyone to avoid Viagogo.

In my experience, when ticket prices increase and they have an opportunity to make more profit, they do not protect customers who have already purchased tickets. Instead, they delay the process until the last minute and then cancel or refund the original order, leaving customers with almost no time to find a solution.

They repeatedly told me they would provide alternative seats of a similar standard, but that never happened. I was simply asked to keep waiting while the event was getting closer. By the time it became clear that nothing was going to be resolved, I had no realistic options left.

It felt as though my rights as a customer meant nothing compared to their opportunity to make more money. The promises of replacement tickets seemed to be nothing more than a way to keep me waiting until it was too late to take any other action.

This was an extremely stressful and disappointing experience. I will never use Viagogo again, and I would not recommend anyone else risk buying tickets through this platform.

I love this opera. The singers were great. However, I found the costumes absolutely unappropriate. Modern touches are wonderful, but don't fit into Mozart's times.

It was my first time buying tickets with viagogo and was a little afraid when I heart that I would receive the tickets the same Day of the concert but i got them some days before and were what i expected.

Scam and fraud, don't use

Tickets received just as promised! No issues from start to finish the whole process was simple

The concert was amazing. However, getting INTO and out of the venue, was a hassle. I saw no signage as to where to go IN. And leaving was restricted to one outlet. Took me 20 + minutes to get out of there. If there had been an emergency, people would have been trampled. Why can’t all the gates be open?

decided to take a risk, it was my first time buying from here & even going to a concert. i had the best time of my lifeee. literally bought the tickets on the exact day of the concert and they were affordable and delivery was in 30 secs.

Good service. Quick service. Easy service. In conclusion, awesome experience. 💪😉

Everything was very easy. Communication was just very clear, traceable and timely.

We got our tickets on time without hassle and a follow up to verify everything went fine. Overall smooth booking process.

I WILL say prices surged to outrageous limits. We paid over double the normal price but I guess Bad Bunny was just very popular.

Great experience with my event ticket they solved my problem very quickly