VetUK Reviews 

31,676
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 7,180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast shipping, excellent product quality, and significantly lower prices compared to traditional veterinary clinics and local stores. Many people also point out that the online ordering process is completely straightforward, making it very simple and convenient to securely upload necessary pet prescriptions. Some reviewers were not happy with delivery delays and frustrating communication issues regarding external courier services. A few customers noted that packages occasionally took much longer than expected to arrive, causing unnecessary worry when waiting for vital pet medications and essential supplies.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive promptly,... See more

Product

Clients share positive opinions on product quality, highlighting that items are well-described, competitively... See more

Order

People report positive experiences with order, highlighting great prices, dependable delivery, and a website... See more

Service

Customers had positive experiences with service, frequently highlighting quick, reliable, and efficient... See more

Price

Reviewers mention positive feedback about price, consistently noting that products are much cheaper than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought this after researching as cleaning my dogs teeth wasnt getting results. (She us 4yrs old) After over a week im already seeing results and the stains on her back teeth are nearly gone! Amazing p... See more

Company replied

Rated 5 out of 5 stars

The item arrived on time in very good condition, price was very good too. I have a rescue dog he's big but fussy so when I saw the tabs I thought nah no way is he going to eat these so i cut them in f... See more

Company replied

Rated 5 out of 5 stars

From going onto the website to select what you are after, and the ordering process is so straight forward. The delivery period was accurate too and kept updated by vets Uk and the Royal Mail. Very Ha... See more

Company replied

Rated 5 out of 5 stars

Fantastic, reliable service when I needed it most. I was let down at the last minute by a different online pet supplier and urgently needed specialized Royal Canin biscuits for my four rescue dogs. I... See more

Company replied



Company details

  1. Veterinarian
  2. Pet Store

Written by the company

VetUK: Selling Hills Prescription Diet, Frontline Spot On, Royal Canin, Feliway, DAP, Drontal, Hills Science Plan, Seraquin, James Wellbeloved for less. : - Flea Products (Frontline) Joint & Arthritis Supplements Digestive Supplements Shampoos (Medical & Grooming) Eye & Ear Products Dental Care Products Worming Products Pet Meds (POM-V) Pet Food (Regular Prescription) Pets at Home (Accessories) Veterinary Items Pet Stress (Feliway & DAP) Equine (Horse) Section Aquatic (Fish) Products Avian (Bird) Products


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.7

All reviews

(31,676)

7,411 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would recommend

Promptly delivered. Good prices.

31 August 2026
VetUK logo

Reply from VetUK

We're glad to hear that our delivery was prompt and our pricing met your expectations. We appreciate your feedback.

VetUK

Rated 5 out of 5 stars

Quick service

Good prices quick service

31 August 2026
VetUK logo

Reply from VetUK

We are happy to hear that our prices and service met your expectations. We appreciate your positive feedback!

VetUK

Rated 5 out of 5 stars

Simple ordering process

Simple ordering process, competitive pricing and quick delivery.

1 September 2026
VetUK logo

Reply from VetUK

We are so glad to hear that you found our ordering process simple, our pricing competitive, and our delivery quick.

VetUK

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Staff very helpful when I needed to alter my order.

1 September 2026
VetUK logo

Reply from VetUK

We're happy to hear our service was efficient and our staff helpful with your order alteration.

VetUK

Rated 2 out of 5 stars

The daily after sales emails asking for…

The daily after sales emails asking for reviews are extremely annoying, I've unsubscribed to emails but I'm still getting them .

26 August 2026
VetUK logo

Reply from VetUK

We sincerely apologize for the persistent emails despite your unsubscribe request. We are actively investigating this issue to ensure our communication preferences are respected.

VetUK

Rated 5 out of 5 stars

Excellent service and quick delivery.

Great website very good quality product's and very quick delivery.

31 August 2026
VetUK logo

Reply from VetUK

We're so glad to hear you're pleased with our website, product quality, and quick delivery! Thank you for your kind words.

VetUK

Rated 5 out of 5 stars

Excellent value

Excellent value, excellent service.

19 August 2026
VetUK logo

Reply from VetUK

We are delighted to hear you found excellent value and service with us. We appreciate your positive feedback.

VetUK

Rated 5 out of 5 stars

Good value items

Good value items. Received quickly.

31 August 2026
VetUK logo

Reply from VetUK

We're glad to hear you found value in our items and that they arrived quickly. We appreciate your positive feedback!

VetUK

Rated 5 out of 5 stars

Great customer service

Great price, great packaging, great service and prompt delivery

31 August 2026
VetUK logo

Reply from VetUK

We are delighted to hear that our pricing, packaging, service, and delivery met your expectations. Thank you for your kind words!

VetUK

Rated 5 out of 5 stars

Good product

Good product, always arrives promptly. Very happy with the service provided.

31 August 2026
VetUK logo

Reply from VetUK

We are so glad to hear you are happy with our product and the service we provide. Your positive feedback is much appreciated!

VetUK

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Strate forward website

31 August 2026
VetUK logo

Reply from VetUK

We are glad to hear that our delivery was fast and that our website was straightforward to use. We appreciate your feedback.

VetUK

Rated 5 out of 5 stars

First time user…

Easy to order my dog's tablets and see exactly how much theyd cost. Quick delivery as well.

19 August 2026
VetUK logo

Reply from VetUK

We're glad to hear that ordering your dog's medication was easy and that our delivery was quick. We appreciate your feedback!

VetUK

Rated 5 out of 5 stars

Wonderful service

The delivery of my parcel was prompt & packed very well. I was also kept informed of every move. Very impressed.

31 August 2026
VetUK logo

Reply from VetUK

We are so happy to hear that your parcel arrived promptly and was well-packed! We truly appreciate your positive feedback.

VetUK

Rated 5 out of 5 stars

Easy ordering

Easy ordering
Quick delivery

31 August 2026
VetUK logo

Reply from VetUK

We're happy to hear that your ordering experience was easy and that our delivery was quick. We appreciate your positive feedback!

VetUK

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