The communication of my order was excellent. The product is genuine and arrived in excellent condition. The price is exponentially better than what I have paid at the vet. I will use this company agai... See more
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Review summary
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Reviews shaping this summary
Always fast service and it comes a long ways but I still get it promptly…. Our vet thinks my little dog must have all shots plus heart worm meds for him to sell any meds for her … she nearly died thre... See more
Company replied
First time ordering heartworm medication. Ordered a year. It arrived in a timely fashion from Australia to the United States in 14 days as I was told. The expiration date of both six month supp... See more
Company replied
US customer here who is tired of paying high prices for my dogs tick and heartworm medications. Took a chance on VetShopMax and the product shipped immediately and it the meds arrived as quickly as... See more
Company replied
Company details
Written by the company
Discount brand name pet medications. All the leading brands of flea, tick and worm control, joint and skin support, vitamins and more.
Contact info
4.6
Excellent
348 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great way to get what you need and always on time!
I have been ordering my dogs medications for a few years and they always come on time. There special on there products are great. And customer service are always helpful, polite and attentive to your needs. I love VetShopMax, will not be changing my shopping with them.
4 October 2025
Unprompted review
Reply from VetShopMax
Hi,
Thanks so much for your kind words!
We’re really glad to hear you’ve been happy with our products and service over the years.
It means a lot to know your dogs’ meds always arrive on time and that our team’s been able to help whenever you need it.
We truly appreciate your continued trust with us! 🐶🧡
Regards,
VetshopMax
No hassle getting a prescription
No hassle getting a prescription, very satisfied with my order. Thank you, Carol
4 October 2025
Unprompted review
Reply from VetShopMax
Hi Carol,
We’re happy to hear that you had a smooth experience and are satisfied with your order.
We truly appreciate your trust in us and look forward to serving you again soon! 🐾
Regards,
VetshopMax
I was charged a separate additional…
I was charged a separate additional charge for “fees and charges” which I found odd. Shipping took a long time as well.
23 September 2025
Unprompted review
Reply from VetShopMax
Hi Tiffani,
Thanks for sharing your feedback.
The additional “fees and charges” you noticed are likely foreign transaction fees applied by your credit card provider, as payments are processed internationally through Australia.
Unfortunately, this charge comes directly from the bank or card issuer and not from our end.
Regarding shipping, delivery times may take a little longer due to recent tariff changes and customs clearance processes.
We truly appreciate your patience and understanding, and we’re always working to make your experience smoother.
Regards,
VetshopMax
Easy to use ..no hassles and quality…
Easy to use ..no hassles and quality products delivered in a timely manner
3 October 2025
Unprompted review
Reply from VetShopMax
Hello Jeff,
Thanks for the great feedback! We’re glad you found everything easy and timely. Looking forward to serving you again!
Kind regards,
Jennifer
VetshopMax
I want my refund $53
I made an order for the 1st time september 21, 2025. I ordered cat flea and heartworm meds. When it arrived they sent me bravecto for a dog. They sent me some else's order that was in New York. I live in north carolina.They told me to return it and I had to pay for the shipping. I told them it was their fault and they need to pay the return shipping. I was told they do not provide shipping labels. I told them to refund my $53. They told me to send it to the person who ordered it because they probably got my order. What kind of bull crap is that? I dont know this person. How am i suppose to get in touch with them. They said they don't know. None of this is my fault. I will not pay any shipping to anyone. I already paid shipping 1 time to get my order to me. They will not refund my either. They are ignoring my emails and messages. Buyer beware. I WILL NEVER ORDER ANYTHING FROM THIS COMPANY !! Im pissed because they are keeping my $53. I probably will never see my money. .I think they are scammers
21 September 2025
Unprompted review
Reply from VetShopMax
Hi Heather,
We’re very sorry to hear about your experience. Please be assured that we’ve already been in touch with you regarding this matter, and your concern has been escalated to our management team for urgent review.
We take situations like this very seriously and want to make sure it is resolved properly.
Thank you for bringing this to our attention—we appreciate your patience while we work on a fair resolution.
Regards,
VetshopMax
Excellent experience all around
Excellent experience all around. Ordering product was easy, communication on status was great and delivery was quick!!
23 September 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you for your kind words! We look forward to doing more business with you!
Regards,
VetshopMax
It was so easy getting the medication…
It was so easy getting the medication for my cats! When the vet wanted to bring all 5 cats to be seen was not choice for me! Thank you so much for all you do and continue to do! See you next month
3 October 2025
Unprompted review
Reply from VetShopMax
Hello Shannon,
Thank you for your thoughtful feedback.
We’re pleased to know that we were able to assist you in obtaining the necessary medication for your cats without the added stress of transporting all five to the clinic. Your appreciation means a great deal to us. We remain committed to providing convenient and compassionate care, and we look forward to assisting you again next month.
Kind regards,
Jennifer
VetshopMax
Got what I ordered and got it on a…
Got what I ordered and got it on a timely basis. I plan to keep getting my dogs meds from here. I have 6 dogs.
30 September 2025
Unprompted review
Reply from VetShopMax
Hello Marc,
Thank you for your review.
We’re glad to hear that your order arrived promptly and met your expectations. It’s a pleasure to support you and your six dogs, and we truly appreciate your trust in us for their ongoing care. We look forward to serving you again.
Kind regards,
Ean
VetshopMax
My order came just in time
My order came just in time. I was down to my last pill.
The packaging was perfect.
27 September 2025
Unprompted review
Reply from VetShopMax
Hi Louise,
We’re so glad to hear your order arrived right on time! 😊 It’s wonderful to know the packaging met your expectations as well.
Thank you for sharing your feedback—we truly appreciate your trust in us!
Regards,
VetshopMax
Prompt response to order
Prompt response to order. Ongoing communication. Attention to detail. Timely shipping and tracking updates
18 September 2025
Unprompted review
Reply from VetShopMax
Hello Karen,
Thank you so much for your thoughtful review! We're glad to hear you were happy with our prompt service, communication, and attention to detail. It's great to know the shipping and tracking updates helped keep things smooth and stress-free.
We appreciate your support and look forward to serving you again!
Best regards,
Ean
VetshopMax
It's always so easy to order and get my…
It's always so easy to order and get my pups meds.
24 September 2025
Unprompted review
Reply from VetShopMax
Hi Lisa,
Thank you for your positive feedback. We look forward to doing more business with you in the future.
Regards,
VetshopMax
Ease of ordering and delivery
Ease of ordering and delivery, I'll do it with VetShopMax everytime!
26 September 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you for your wonderful feedback! We’re so happy to hear your order arrived quickly and that the process was convenient for you. We look forward to serving you again!
Regards,
VetshopMax
I'm older and ordered on the phone and…
I'm older and ordered on the phone and your Team was Great. I'm in Tennessee and got your order Pretty Quick. Thank you 😊
Millie and Ollie say say Thanks for Saving Momma $$
25 September 2025
Unprompted review
Reply from VetShopMax
Hello Stephanie,
Thank you so much for your kind words! We're so glad our team was able to assist you over the phone and that your order arrived quickly in Tennessee. Please give Millie and Ollie some extra belly rubs from us — we're happy to help Momma save a few dollars! 😊
Kind regards,
Ean
VetshopMax
I love the selection of medications you…
I love the selection of medications you have available with the no Rx needed. It saves me time and money and I can still treat my Fur Babies to keep them protected.
24 September 2025
Unprompted review
Reply from VetShopMax
Hi Virginia,
Thank you so much for your kind words! 🧡
Your trust means a lot to us, and we’re always here to make sure you have a smooth, worry-free experience. Give your pets some extra cuddles from us! 🐾
Regards,
VetshopMax
Expiration date too soon!
The heartworm medication will expire before one year, I can not use it before it expires, as it is a one year supply! This is something that should have been explained to me when I placed my order, because it expires too soon!
17 September 2025
Unprompted review
Reply from VetShopMax
Hello Kathleen,
Thank you for your feedback. We’re sorry to hear about the issue with the expiration date on your heartworm medication. We understand how important it is to have a full year’s supply with a suitable expiration date.
Please reach out to our customer service team at info@vetshopmax.com so we can review your order and find the best solution for you.
Kind regards,
Jennifer
VetshopMax
Great website to order pet meds
Great website to order pet meds. Good customer service and great prices on heartworm, flea and tick prevention for my dogs and cats.
24 September 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you so much for your kind words! We’re glad to hear you’re happy with our service and prices, and that we can help keep your dogs and cats protected. We truly appreciate your support!
Kind Regards,
VetshopMax
Reply from VetShopMax
Hi,
Thanks for your feedback! We’re so glad to hear you enjoyed the easy ordering process, quick shipping, and great prices.
We truly appreciate your support and look forward to serving you again soon!
Regards,
VetshopMax
Fast delivery and a quality product!
22 September 2025
Unprompted review
Reply from VetShopMax
Hello Bernadette,
Thank you for your kind words! We're glad to hear your order arrived quickly and that you're happy with the quality of the product. We appreciate your support!
Kind regards,
Jennifer
VetshopMax
No Vet approval saves so much $
No Vet approval saves so much $, fast easy shipping,..thank you!
15 September 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you so much for sharing your feedback! We’re so glad to hear that our no-prescription process and fast shipping have made things easier (and more affordable) for you.
We truly appreciate your support and look forward to helping you again soon! 🐶😺🧡
Regards,
VetshopMax
Prompt service
Always fast service and it comes a long ways but I still get it promptly…. Our vet thinks my little dog must have all shots plus heart worm meds for him to sell any meds for her … she nearly died three times before she was one and then again at 2 because she was allergic to preventative shots… thank you for selling to me now for many years….
21 September 2025
Unprompted review
Reply from VetShopMax
Hi Mary,
We’re pleased to hear about your positive experience. Thank you for choosing us. We look forward to serving you again in the future.
Regards,
VetshopMax
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