Everyone worked really hard, and thats honestly all I could ask for. During the process my loan officer had to go on maternity leave and the switch was as seamless as possible with someone walking me... See more
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Veterans United values customer feedback and reviews. Read Veterans United reviews here on TrustPilot and see what other homebuyers have to say. Veterans United is a full-service mortgage lender that specializes in the VA Loan - a mortgage option backed by the U.S. Department of Veterans Affairs available to active-duty service members, as well as veterans and their families. Veterans United Home Loans is an equal opportunity lender and is not affiliated with any government agencies, including the VA. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS #1907 (nmlsconsumeracess.com)
Contact info
1400 Veterans United Drive, 65203, Columbia, United States
- 800-884-5560
- customer_service@veteransunited.com
- www.veteransunited.com
Asks customers to review
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Replied to 67% of negative reviews
Typically replies within 2 weeks
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Zach was so easy to work with and so…
Zach was so easy to work with and so helpful through the entire process!
Alberto and his team were awesome
Alberto and his team were awesome to work with. They made the entire home buying process very smooth. From the on-line check list to emails and phone calls to make sure everything was on track. Not too many of either, but enough that nothing went without an answer. My concierge provided contact information for all of the utilities, making it very easy to contact them and get everything set for moving in.
My experience and review
Since this was my first time going through purchasing a home, I did not know what questions to ask with the total process.
I would recommend more detailed expectations and communication from the team for anyone who is a first time home buyer.
I am very pleased and excited with the outcome of my purchase. It was a little stressful in the beginning but finally I got the home I wanted. I appreciate the assistance I received from the entire team.
The people that I worked with were…
The people that I worked with were great never let me feel overwhelmed took everything at a pace that was both efficient and informative I never had a question that wasn't answered in a timely manner Mary and Travis were great to work with and I will definitely tell anyone that is looking at new homes to reach out to them
Outstanding Experience with Veterans…
Outstanding Experience with Veterans United!
My Veterans United team was absolutely phenomenal! They kept me informed every step of the home-buying process and made what could have been a stressful experience feel smooth and effortless.
They connected me with an outstanding realtor, helped me find reliable movers, and even made shopping for homeowners insurance simple and convenient. Every detail was handled with professionalism and care.
I highly recommend this exceptional team—Derek Russell, Courtney Black, and Realtor Telicia Wade Perry. They were professional, courteous, personable, and excellent listeners who truly cared about helping me find the right home and ensuring everything closed efficiently and on time.
The entire process was fast, seamless, and exceeded my expectations. If you’re looking for a knowledgeable, dedicated team that will guide you every step of the way, Veterans United is the way to go!
The team was amazing! …
Lauren and the entire team were absolutely incredible! The app was extremely helpful as well! I couldn't imagine the process of buying a home going any smoother than it did!
Great team working for them
no headache here
they will call you back ASAP and check with you the entire process to assist with answering any and all questions.
Ask for Jeff Ellison
Ask for Jeff Ellison. Jeff is very transparent and communicates everything effectively throughout the entire home buying process. He will look out for your best interests!
Working with our home loan team was an…
Working with our home loan team was an outstanding experience from start to finish. They were knowledgeable, professional, and always available to answer our questions throughout the entire process. They kept us informed every step of the way, making what could have been a stressful experience feel smooth and manageable.
Highly Recommend VU
Veterans United and my realtor Joseph Morales in Central California made my first home buying experience positive.
Don and levi made it a smooth…
Don and levi made it a smooth transaction and went the extra mile
For me
Personable and professional
From start to finish our experience with Veterans United was excellent, timely and professional. I would highly recommend their team.
Fast, communicative, and genuinely cared about us
We had our original lender fall through just a week before closing. We had previously gotten pre-approved through VU, so my realtor suggested reaching out to them again as a last-ditch effort. We worked with Don Smith's team, and they were outstanding! They even price-matched the previous lender's interest rate with no out-of-pocket costs to us. They were able to close our manufactured home in just 16 days! They were professional, easy to get a hold of, communicated well, and just fast overall. They took each new hurdle in stride and really fought for us. When it comes to Don's team, I would choose to work with them time and time again. Without them, we wouldn't have our house now.
Great experience working with Veterans…
Great experience working with Veterans United from the beginning of my home buying journey until closing. I only wish they were more knowledgeable about the FHLB grant that would have provided up to and additional $20k towards closing.
Things were easy follow as far as…
Things were easy follow as far as getting paperwork together and they stayed in contact with me all the way through the process. Things went smoothly.
Awesome experience with the team at VU
Awesome experience with the team at VU! Allison and her team were the best!
My team with Veterans United was…
My team with Veterans United was amazing! They made my process extremely easy with difficulty or stress nowhere in site!
Great Team to Work With
Got in contact with them to see my buying power. Could not make up my mind in the beginning, but once I got serious Jake and team we ready to go.
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