Beware—absolutely shady business practices. The goods never arrive, and Vesira simply doesn't respond; there is no communication—you are just ignored. Even PayPal's seller protection doesn't help in t... See more
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See what reviewers are saying
I've enjoyed this discontinued perfume for many years, and when I saw it here on Vesira for a bargain price, I just had to buy it. For anyone not familiar, this is a muskier and more avant-garde versi... See more
Have ordered 5 times and no complaints. Wasn’t sure if Vesira was legit when i made my 1st order because i never heard of them but rest assured fellow fragrance enthusiasts. Genuine original bottles a... See more
The shipping was a bit slow within Europe and then locally it was delivered to a wrong parcel shop so I had to wait additionally one week (but this is not the web shop's error). The products are recei... See more
Company details
Written by the company
Tienda online de Belleza, contamos con más de 47.000 referencias de perfumes, cosmética, cabello, cuerpo y baño y productos solares. Llevamos más de 10 años enviando productos de belleza a todos los paises de la Unión Europea, nuestros más de 200.000 clientes que repiten sus compras nos avalan.
Contact info
92 Jaffe Road, 10001, Wanchai, Hong Kong
- 854 642 356
- info@vesira.com
- www.vesira.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I ordered over 2 weeks ago and no…
I ordered over 2 weeks ago and no notification of delivery time. I have emailed in relation to this and no reply yet after posting this earlier today I received a reply that my order is on the way
Password security
I plan to buy on this website.
But I got a big serious security risk. It sent my PASSWORD to my email directly, no hiding whatsoever.
Luckily my password is randomized. But what if this password is similar with my other passwords, and somebody pass by can look at my password. I never see this kind of practice before.
Fraudsters
They sent me the wrong product with Order #500041019. I ordered Clinique Moisture Surge 72 Hour Auto Replenishing Hydrator 50 ml from the link which had the original picture of the product. But, they sent me the "Intense" version of it. I raised a case for Return/Exchange with the correct hydrator. They asked me for the pictures of the product which I sent. After that there is no response to any follow-ups since a month now. I also tried to call there customer care number, but nobody cares to pickup the phone. On top of this, they changed the picture of the product in the link also to the "Intense" one. This doesn't give a good feeling of people who want to do business honestly. This is absolutely fraud. They haven't sent me the right product nor refunded my money back till now.
Very good
A bit longer delivery time because it was sent from Europe. Got my package and everything was very nice.
Customer service was also very helpful
Good
Everything went fine.
I ordered 3 sets of eau de parfum and edt on the 25th of february and it arrived on the march 2. So very fast!
I'm happy and will order again.
Terrible website and scammers
Terrible website and scammers
I ordered a bottle of polo red parfum from their website and I wanted the 125ml and I paid for the 125ml. When the package arrived it was the 75ml and when I brought up my complaint about the wrong size. They asked me to send it back and I will get a refund for the 75ml price not the 125ml price I paid.
Do not buy from them as well because they advertise the larger size as cheap but it’s actually just the smaller size they will send out.
Everything was perfect
Everything was perfect, fast delivery, well packed item, it was 5 working days for me to get the package right at the door. Thank you!
It was really good value
It was really good value. Came on time. My son loves this scent so really happy with the product and the service.
Brilliant.
I received my order quite quickly very…
I received my order quite quickly very happy will order again. X
They sell fakes and you can not get…
They sell fakes and you can not get touch with them by the phone number which showed on their website. What’s more, they don’t reply the email as well after several weeks waiting! And the customer service is terrible,😞
Great prices
Great prices; excellent customer service. Order arrived in a couple of weeks. Couldn't be happier.
Produits de bonne qualité
Produits de bonne qualité, bon rapport qualité-prix, service de livraison bon
Their a scam
Never recieved perfume I ordered 105€ dont go near these people
Good price for perfume delighted with…
Good price for perfume delighted with it. Excellent delivery and quick.
Great prices
Great prices; excellent service. Order arrived in a couple of weeks. Couldn't be happier.
Hi I live in Dublin and completed an…
Hi I live in Dublin and completed an order 2 days ago worth €130, got no confirmation email or tracking number to say that the purchase was complete although money was taken from my bank account, when I log into my vesira account it tells me I placed NO ORDERS. although money was taken from account. Going to be an anxious couple of weeks but after looking at the reviews it doesn't look good, so let's see how I get on!
Paul
Customer care very quick when I emailed them, I received a full refund within 2 days
Paul
Never again
My order was "lost." After contacting V several times I finally got an answer and they resent the order. It took many more CS requests to get a tracking number. I got my order after about a month. Products were good. Will not buy from V again.
Bad experience
I orded perfum on July. Never come, but customer services was Ok and they send me perfum again. This order not come too. I will wait one week more and I do another complaint but for money this time. I don’t recommend this shop
I ordered a perfume on July 1st and…
I ordered a perfume on July 1st and never received it. Can't get through to Vesira via phone or email, so I can't see how to get my purchase...
Vesira has received my payment and status of the parcel on the website says "shipped...
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