DO NOT purchase from this VERILUX site. Their return policies are pathetic. Takes months for refund, that too after the item reaches the company and deducting the return courier chrgs. if ur not sure... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am extremely disappointed with my purchase from Verilux. I ordered the ZORBES Replacement Ear Pads for JBL Headphones, which were clearly advertised as compatible with multiple JBL models, inclu... See more
Company replied
I purchased a HappyLight Duo 2-in-1 Light Therapy & Task Floor Lamp from Verilux. The pole doesn't fit securely inside the base and is wobbly. The light switch doesn't work with my wall switch. The qu... See more
Company replied
On the Verilux Smartlight Productivity Lamp VD12, the advertised 10,000 hours of lightbulb use is a joke and a lie. I would have had to use the lamp daily for at least 10years to meet this longevity s... See more
Company replied
Company details
Written by the company
We at Verilux, the Healthy Lighting Company, are proud to be a leader in healthy lighting solutions and creator of the HappyLight. Whether you need great light for study, work, hobbies or therapy, we are commited to providing you with a product that has a postive impact on you and your family.
Contact info
United States
- (714) 668-0300
- info@verilux.com
- www.verilux.com
1.3
Bad
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No reservations
No reservations, I would recommend this company to anyone.
1 February 2019
Unprompted review
Happy LIght =Happy Work
I am very satisfied with my Verilux purchases... Gave a Happy light as a gift and it is loved!! The pole light in my workroom is a life saver!
YOU make me HAPPY! Thanks!
31 January 2019
Unprompted review
The expense was great and no problem…A bulb replacemen
The expense was great and no problem getting the things that I need
31 January 2019
Unprompted review
The light does seem to make a…
The light does seem to make a difference. The quality is very good.
31 January 2019
Unprompted review
The replacement bulb arrived in time…
The replacement bulb arrived in time and the communication from Verilux was very customer service-oriented.
30 January 2019
Unprompted review
Great product awesome customer service!
This company is great. I had no problems receiving my order at all a couple of months ago. The light works great! Then after moving I lost my adapter to the light 😔. I contacted customer service and they were nothing but helpful and patient with me. They sent me a new adapter free of charge when I explained my circumstances. Great company! Very pleased!
30 January 2019
Unprompted review
Great-arrived on time!
30 January 2019
Unprompted review
Good delivery time
Good delivery time. Free shipping. Very happy with product so far. Feel much better in a week. More energy and happier.
30 January 2019
Unprompted review
Incredibly great customer service!
Eight or nine years ago I purchased a Verilux floor lamp to sit beside my favorite chair in our family room. I had many happy hours of reading there. A couple of weeks ago the light would not turn on. I ordered a new bulb, didn't light. I returned that one and ordered another, didn't light. I took the lamp to the recycling center and tossed it, then contacted Verilux letting them know i was very dissatisfied. THEY SHIPPED ME A BRAND NEW LAMP, NO CHARGE. Now THAT is the height of customer service!!
29 January 2019
Unprompted review
I loved how sweet y'all were in your…
I loved how sweet y'all were in your correspondences :)
29 January 2019
Unprompted review
Excellent is the correct word to use
29 January 2019
Unprompted review
The web site was easy to use and gave a…
The web site was easy to use and gave a good explanation of the options. My order came promptly and the light is easy to use.
29 January 2019
Unprompted review
Bring Me the Sunshine!
I live in the Pacific Northwest and we have our share of gray and dreary days..days that I want to nap! I have the Happy Light next to my computer and it makes all the difference in my energy;)
29 January 2019
Unprompted review
Love it
I have one of these already and love it. Also, didn’t know how easy it was to change the ballast. Now I have two. Had ordered a different light awhile ago and it wasn’t what I really wanted. Now I can replace it with my new verilux
29 January 2019
Unprompted review
service response
I ordered a replacement light bulb and got it in a timely manner. The light has been beneficial in improving my husbands mood during these dreary winter days.
29 January 2019
Unprompted review
sent bulb promptly and it was the right…
sent bulb promptly and it was the right one. Easy to install
28 January 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.