Veradea Materasso Reviews 

1,533
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very knowledgeable shop assistant helped through all the options. Delivery was on time and we are very happy with the purchase 6 weeks in.

Company replied

Rated 5 out of 5 stars

Great customer care from start to finish. Mattress is comfortable, great value for money, and we felt the improvement over our aging spring-mattress. Thanks Veradea.

Company replied

Rated 5 out of 5 stars

Had issues with lower back pain. The management team suggested the memory gel top mattress. And we do not have any regrets choosing this mattress. Very comfortable and supportive. Thanks to the helpfu... See more

Company replied

Rated 5 out of 5 stars

I just wanted to say thank you for your help with my new mattress. I really appreciate your guidance and service. The mattress is very comfortable, and I haven’t stopped complimenting your product si... See more

Company replied

Company details

  1. Mattress Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store
  5. Furniture Accessories

About Veradea Materasso

Written by the company

logo-made-in-italy-1
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🥇 Miglior materasso online

Sapevi che i materassi Veradea sono i migliori materassi online? Leggi le recensioni dei clienti che hanno già scelto i nostri prodotti e scoprirai la nostra qualità.

 

❤️ I clienti al centro 

Per Veradea le persone sono al centro: i loro bisogni, progetti e sogni sono il motore della nostra realtà. Per questo, abbiamo un servizio di Customer Care sempre disponibile e attento a tutte le esigenze, per far sentire il cliente coccolato in ogni momento dell’acquisto, dalla scelta del prodotto al primo pisolino!

 

💡 Made in Italy

I materassi e cuscini Veradea sono il frutto della sinergia fra i macchinari più moderni e la sapiente manualità dei migliori artigiani italiani. Il nostro polo produttivo è in Italia da sempre e abbiamo a cuore il benessere del nostro Paese, a partire dal sonno.

 

✨ 100 giorni di prova e cambio/reso gratuiti

Puoi dormire sonni tranquilli! Dopo l’acquisto hai 100 notti di prova per capire se il tuo nuovo materasso è perfetto per i tuoi sogni. Se pensi che il tuo nuovo materasso non sia perfetto per te puoi cambiare il modello scelto o chiedere il reso gratuito.

 

🚛 Consegna gratuita in tutta Italia

Spediamo gratuitamente i nostri materassi, arrotolati e in una pratica scatola, in tutta Italia. Direttamente dalla produzione, la consegna del materasso avviene in 48/72 ore lavorative. 

La parola d’ordine è relax, ancor prima di ricevere il materasso!

Veradea Materassi, il Vero Made in Italy a portata di Click

Written by the company

Una nuova esperienza del Sonno
Da sempre al fianco dei nostri clienti, portando qualità, professionalità e gentilezza nelle case di tutti.

100 Notti di Prova

Consegna gratuita e in tutta Italia.

Con 100 Notti di prova potrai goderti il tuo Veradea senza pensieri e se non sei soddisfatto il reso ed il cambio sono a carico nostro!

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,533)

253 reviews in the last 12 months

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Rated 5 out of 5 stars

Life Changing Investment

I was always skeptical of mattresses over the 200eu price point , but then I visited Veradea , when I tried all 4 of the Display Mattresses, the representatives explained the technology involved and assist you in choosing the best mattress for your needs, instantly understood the difference between a cheap mattress and a high quality Mattress.

Having the mattress available from the get go without any waiting and it being rolled up and easy to transport with no added fees for Lifters is rare in Malta , it was very surprising to pay and instantly have the mattress in hand.

I will be honest , the first 4 nights were not comfortable, so much so that I contacted Veradea and they told me that it is normal for the body to get adjusted to the new bed , but if I wish to, I have 3 months time where I can change with any other model of my liking (This was really surprising and thoughtful)

After 5 days had passed I've been sleeping for far longer than I had before! Everytime I'm out I can't wait to go back home and stay on the mattress. 2 months in and I can already feel that it changed my life for the better, waking up rested and energized even after a short nap.

I highly Recommend Veradea!

Products -

Ibrido Mattress - King Size

Nuvola Pillows (highly recommended!)

15 March 2025
Unprompted review
Veradea Materasso logo

Reply from Veradea Materasso

Thank you so much for your thoughtful and detailed review!
We're truly honored that you chose to trust Veradea and that your experience has been so positive, from the in-store guidance to the comfort you've found in your mattress. It's perfectly normal for the body to need some time to adjust, and we're really glad you gave it that chance. Knowing that you're now sleeping better, feeling more rested, and excited to get back to your mattress makes all the difference to us.

Thank you again for your recommendation: reading words like yours are exactly why we do what we do!

Rated 5 out of 5 stars

First.Class service all round.

Great product and great customer service. Highly recommend them.

7 May 2025
Unprompted review
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Reply from Veradea Materasso

Thank you so much, your recommendation means a lot to us! We're thrilled to know you were happy with both the product and our customer service. Words like yours reward our commitment and dedication.

Rated 5 out of 5 stars

Very good products and most importantly…

Very good products and most importantly very good after sales service

7 May 2025
Unprompted review
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Reply from Veradea Materasso

We're so glad to hear you're satisfied not only with our products but also with our after-sales service. We truly believe support doesn’t end at the purchase. Thank you for your feedback, we're here anytime you need!

Rated 5 out of 5 stars

Excellent quality

We are really satisfied with both mattresses we purchased. We bought the meraviglioso and the favoloso for the kids and we are having great nights :)

7 May 2025
Unprompted review
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Reply from Veradea Materasso

Thank you so much for your kind words! We're delighted to hear that you're happy with both the Meraviglioso and Favoloso mattresses, and that your whole family is enjoying restful nights. Knowing that our products are helping you sleep better is the best feedback we could hope for.
Sweet dreams to you and the kids!

Rated 5 out of 5 stars

Great pillow support

I have chronic neck problems and finding a good pillow is always challenging. Being somewhat wide shouldered, most memory foam pillows are fine to sleep on face up but when I turn on the side the support is not as good as they do not fill in the shoulder gap. This time round I opted for Veradea's Onda pillow as it has a wave with one edge slightly higher than the other and I am very happy with it. It has helped with my neck pain a lot and while the way it moulds to the neck is not the usual way that memory foam shapes, it still provides excellent support. It bounces back to shape as soon as the head pressure is removed from it. I have had it for 2 months and so far it has retained its original shape perfectly and provides excellent support. The service at the shop is also top notch. I was guided through options and give individual attention even though I was only looking to buy a pillow.

4 March 2025
Unprompted review
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Reply from Veradea Materasso

Thank you so much for your detailed and thoughtful review! We’re truly glad to hear that the Onda pillow is making a real difference in your sleep quality and neck comfort. Supporting our customers’ well-being is at the heart of what we do, and feedback like yours is incredibly rewarding. We're also happy you appreciated our service.
Thank you again for choosing Veradea!

Rated 5 out of 5 stars

Delivered before they promised ,sales…

Delivered before they promised ,sales contact was formidable,she assist me and everting as we agreed from start u end,I highly recommend.thankyou

31 January 2025
Unprompted review
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Reply from Veradea Materasso

Thank you so much for your wonderful feedback! We're glad to hear that your experience was so positive and that you appreciated our support throughout the process. It's always our goal to ensure everything goes as expected

Rated 5 out of 5 stars

Great customer service

I got a double Memory gel mattress. After a few years I had issues with the mattress, but the management team was very helpful and after realizing the issue, they went forward to replace my mattress. Otherwise the mattress offers great back support and has a good cooling effect. I'm very satisfied. Thank you

22 January 2025
Unprompted review
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Reply from Veradea Materasso

Good morning Jana, thank you for your notice. It seems very strange to us that the mattress has worn out and we are sorry that you did not contact us before to explain what happended. We will contact you shortly and we will do our best to understand the problem.
In the meantime, we ask you the courtesy to send us some photos of the mattress at help@veradeaitaly.com

Thank you in advance
Team Veradea


Update 06 February
We have tried to contact you many times but have not yet received your feedback.
Please contact us to resolve the issue as soon as possible
We look forward to hearing from you

Team Veradea

Rated 5 out of 5 stars

The sales man was very good at…

The sales man was very good at explaining the differences of the mattress and very helpful thank you

29 November 2024
Unprompted review
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Reply from Veradea Materasso

Thank you for choosing us and sharing your experience with our team. Choosing a mattress is not as simple as it seems. We invest a lot in training our salespeople so that they can give our customers all the details they need to find the right product for their needs. We are really happy that this is appreciated!

Rated 5 out of 5 stars

Veradea review

All correspondance is made electronically as well as receipts and material consignment alerts.

This is convenient for archiving of information.

12 December 2024
Unprompted review
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Reply from Veradea Materasso

Thank you for your review. We do our best to make the purchasing process quick and easy. We are glad you appreciated the way we work. We wish you a relaxing sleep with Veradea!

Rated 5 out of 5 stars

Easy process - daughter delighted!

Ordered online - easy process.
Collected, in person.
Bought for my daughter as she has a back pain - she is delighted with it.

9 December 2024
Unprompted review
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Reply from Veradea Materasso

Thank you Sally for your excellent review! We are happy to read that you had such a positive experience with us and most of all that your daughter is delighted :)

Rated 1 out of 5 stars

Great products, disappointing delivery

Veradea are great, but sadly delivery not so good. We were told delivery on Monday 9th December between 11-3, admittedly this was verbal. Then yesterday, on Sunday, I get a message saying between 9.30 and 11am. Giving me no time to change my morning meetings. Eric the driver rings at 8.55am, when I am in a meeting. I had to ask my husband to be available.

Plus, Eric and his helper only put the new mattress in the door and did not take it upstairs. With my husband's fractured hand, it would have been nice to have had the help in getting the mattress upstairs.

Apart from a hiccup with delivery, Veradea are very good and I even received a call to check if all was received ok.

9 December 2024
Unprompted review
Veradea Materasso logo

Reply from Veradea Materasso

Good evening, thank you for your feedback.
We always try to be very precise with delivery appointments.
We are sure that this was a misunderstanding but we sincerely apologize for what happened. In any case, we thank you for the notification, we will point it out!

Rated 2 out of 5 stars

WE bought a Veradea mattess the second…

WE bought a Veradea mattess the second most expensive one around 2 years ago. with a ten year guarantee. Unfortunately it ia already sagging in two areas. I intend to contact our local agent but since you are asking for our experience I decided to let you know. Thks

7 December 2024
Unprompted review
Veradea Materasso logo

Reply from Veradea Materasso

Thank you for your review. We are sorry to read that you had a problem with your mattress. We are always ready to solve any problems and we will contact you as soon as possible to help you!

Rated 5 out of 5 stars

Best mattress we ever owned

Best mattress we ever owned. Good bye to back pain.

2 December 2024
Unprompted review
Veradea Materasso logo

Reply from Veradea Materasso

Thank you so much for your review! We are happy to hear that your experience was so positive. A good mattress can completely change your sleep and the quality of life! :)
Regards

Rated 5 out of 5 stars

First class customer service

Efficient. A mistake from your end was turned to our advantage. That's good customer service. Well done.

19 November 2024
Unprompted review
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Reply from Veradea Materasso

Thank you, James! Your feedback is so important to us, it helps us to improve and work even better. We are happy to know that our customer service was so efficient with you. Thanks

Rated 4 out of 5 stars

Well served

We were welcomed and served professionally.

The only draw back is that you have to pay full payment although I did not take the mattress with me because I needed it a month later. You should take a deposit and full payment on delivery of mattress.

30 November 2024
Unprompted review
Veradea Materasso logo

Reply from Veradea Materasso

Thank you for your review! Our mattresses are produced just in time, as soon as an order is placed. When the order is paid, our factory immediately make the mattress. This allows us to be faster in production but we really appreciate your feedback and will take it into consideration for the future! Thank you so much.

Rated 5 out of 5 stars

keep up the good work

Very good service from beginning to end. Very friendly staff and good quality products with reasonable prices.

6 December 2024
Unprompted review
Veradea Materasso logo

Reply from Veradea Materasso

Thank you so much for sharing your positive experience with Veradea. We follow our customers carefully throughout the purchasing process to make the mattress choice easier and let the customer only have to think about comfort :)

Rated 1 out of 5 stars

I have a problem with the mattress that…

I have a problem with the mattress that could not be shown in a photo so you would not fix the issue. I will never buy from you again. Poor product, worse customer service!

6 December 2024
Unprompted review
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Reply from Veradea Materasso

Thank you Rob for your feedback. We are sorry that you encountered a problem with our product and even more that our customer care apparently was unable to help you. We are always ready to resolve any problems and will try to do so in your case too. We will contact you shortly to better understand what the problem was. Thank you

Rated 5 out of 5 stars

This is the best matress that I’ve ever…

This is the best matress that I’ve ever had! Super comfortable!

6 December 2024
Unprompted review
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Reply from Veradea Materasso

Thank you so much for your feedback! We are happy to hear that your experience was so positive. It's never too late to find out how a mattress can completely change your quality of life! :)
Regards

Rated 5 out of 5 stars

Exceptional quality and comfort to say…

Exceptional quality and comfort to say the least. I chose the Favoloso mattress as recommended by a friend of mine and I have to say, it definitely helped to improve my quality and longevity of sleep. Hats off to the people at Veradea for delivering such a product!!

8 November 2023
Unprompted review
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Reply from Veradea Materasso

Hello Trevor,
thank you for taking some time to write about your shopping experience. It is an honor for us to hear you satisfied with our service. We wish you only beautiful dreams on your new Veradea mattress.
The Veradea IT Team ✨💙

Rated 5 out of 5 stars

Great mattress

Great mattress. Solved my back ache problems. Glad I bought a Veradea mattress. Great service and customer care. Would recommend to everyone. Best decision ever. Thank you.

29 September 2023
Unprompted review
Veradea Materasso logo

Reply from Veradea Materasso

Thank you Tania for sharing your experience!
We are glad you liked the products and the attention by the customer care✨
We wish you better nights,
Team Veradea Materasso💙

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