Very knowledgeable shop assistant helped through all the options. Delivery was on time and we are very happy with the purchase 6 weeks in.
Company replied
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Very knowledgeable shop assistant helped through all the options. Delivery was on time and we are very happy with the purchase 6 weeks in.
Company replied
Great customer care from start to finish. Mattress is comfortable, great value for money, and we felt the improvement over our aging spring-mattress. Thanks Veradea.
Company replied
Had issues with lower back pain. The management team suggested the memory gel top mattress. And we do not have any regrets choosing this mattress. Very comfortable and supportive. Thanks to the helpfu... See more
Company replied
I just wanted to say thank you for your help with my new mattress. I really appreciate your guidance and service. The mattress is very comfortable, and I haven’t stopped complimenting your product si... See more
Company replied
Written by the company

🥇 Miglior materasso online
Sapevi che i materassi Veradea sono i migliori materassi online? Leggi le recensioni dei clienti che hanno già scelto i nostri prodotti e scoprirai la nostra qualità.
❤️ I clienti al centro
Per Veradea le persone sono al centro: i loro bisogni, progetti e sogni sono il motore della nostra realtà. Per questo, abbiamo un servizio di Customer Care sempre disponibile e attento a tutte le esigenze, per far sentire il cliente coccolato in ogni momento dell’acquisto, dalla scelta del prodotto al primo pisolino!
💡 Made in Italy
I materassi e cuscini Veradea sono il frutto della sinergia fra i macchinari più moderni e la sapiente manualità dei migliori artigiani italiani. Il nostro polo produttivo è in Italia da sempre e abbiamo a cuore il benessere del nostro Paese, a partire dal sonno.
✨ 100 giorni di prova e cambio/reso gratuiti
Puoi dormire sonni tranquilli! Dopo l’acquisto hai 100 notti di prova per capire se il tuo nuovo materasso è perfetto per i tuoi sogni. Se pensi che il tuo nuovo materasso non sia perfetto per te puoi cambiare il modello scelto o chiedere il reso gratuito.
🚛 Consegna gratuita in tutta Italia
Spediamo gratuitamente i nostri materassi, arrotolati e in una pratica scatola, in tutta Italia. Direttamente dalla produzione, la consegna del materasso avviene in 48/72 ore lavorative.
La parola d’ordine è relax, ancor prima di ricevere il materasso!
Written by the company

Consegna gratuita e in tutta Italia.
Via di Settebagni 390, 00139, Roma, Italy
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Replied to 100% of negative reviews
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I was always skeptical of mattresses over the 200eu price point , but then I visited Veradea , when I tried all 4 of the Display Mattresses, the representatives explained the technology involved and assist you in choosing the best mattress for your needs, instantly understood the difference between a cheap mattress and a high quality Mattress.
Having the mattress available from the get go without any waiting and it being rolled up and easy to transport with no added fees for Lifters is rare in Malta , it was very surprising to pay and instantly have the mattress in hand.
I will be honest , the first 4 nights were not comfortable, so much so that I contacted Veradea and they told me that it is normal for the body to get adjusted to the new bed , but if I wish to, I have 3 months time where I can change with any other model of my liking (This was really surprising and thoughtful)
After 5 days had passed I've been sleeping for far longer than I had before! Everytime I'm out I can't wait to go back home and stay on the mattress. 2 months in and I can already feel that it changed my life for the better, waking up rested and energized even after a short nap.
I highly Recommend Veradea!
Products -
Ibrido Mattress - King Size
Nuvola Pillows (highly recommended!)

Reply from Veradea Materasso
Great product and great customer service. Highly recommend them.

Reply from Veradea Materasso
Very good products and most importantly very good after sales service

Reply from Veradea Materasso
We are really satisfied with both mattresses we purchased. We bought the meraviglioso and the favoloso for the kids and we are having great nights :)

Reply from Veradea Materasso
I have chronic neck problems and finding a good pillow is always challenging. Being somewhat wide shouldered, most memory foam pillows are fine to sleep on face up but when I turn on the side the support is not as good as they do not fill in the shoulder gap. This time round I opted for Veradea's Onda pillow as it has a wave with one edge slightly higher than the other and I am very happy with it. It has helped with my neck pain a lot and while the way it moulds to the neck is not the usual way that memory foam shapes, it still provides excellent support. It bounces back to shape as soon as the head pressure is removed from it. I have had it for 2 months and so far it has retained its original shape perfectly and provides excellent support. The service at the shop is also top notch. I was guided through options and give individual attention even though I was only looking to buy a pillow.

Reply from Veradea Materasso
Delivered before they promised ,sales contact was formidable,she assist me and everting as we agreed from start u end,I highly recommend.thankyou

Reply from Veradea Materasso
I got a double Memory gel mattress. After a few years I had issues with the mattress, but the management team was very helpful and after realizing the issue, they went forward to replace my mattress. Otherwise the mattress offers great back support and has a good cooling effect. I'm very satisfied. Thank you

Reply from Veradea Materasso
The sales man was very good at explaining the differences of the mattress and very helpful thank you

Reply from Veradea Materasso
All correspondance is made electronically as well as receipts and material consignment alerts.
This is convenient for archiving of information.

Reply from Veradea Materasso
Ordered online - easy process.
Collected, in person.
Bought for my daughter as she has a back pain - she is delighted with it.

Reply from Veradea Materasso
Veradea are great, but sadly delivery not so good. We were told delivery on Monday 9th December between 11-3, admittedly this was verbal. Then yesterday, on Sunday, I get a message saying between 9.30 and 11am. Giving me no time to change my morning meetings. Eric the driver rings at 8.55am, when I am in a meeting. I had to ask my husband to be available.
Plus, Eric and his helper only put the new mattress in the door and did not take it upstairs. With my husband's fractured hand, it would have been nice to have had the help in getting the mattress upstairs.
Apart from a hiccup with delivery, Veradea are very good and I even received a call to check if all was received ok.

Reply from Veradea Materasso
WE bought a Veradea mattess the second most expensive one around 2 years ago. with a ten year guarantee. Unfortunately it ia already sagging in two areas. I intend to contact our local agent but since you are asking for our experience I decided to let you know. Thks

Reply from Veradea Materasso
Best mattress we ever owned. Good bye to back pain.

Reply from Veradea Materasso
Efficient. A mistake from your end was turned to our advantage. That's good customer service. Well done.

Reply from Veradea Materasso
We were welcomed and served professionally.
The only draw back is that you have to pay full payment although I did not take the mattress with me because I needed it a month later. You should take a deposit and full payment on delivery of mattress.

Reply from Veradea Materasso
Very good service from beginning to end. Very friendly staff and good quality products with reasonable prices.

Reply from Veradea Materasso
I have a problem with the mattress that could not be shown in a photo so you would not fix the issue. I will never buy from you again. Poor product, worse customer service!

Reply from Veradea Materasso
This is the best matress that I’ve ever had! Super comfortable!

Reply from Veradea Materasso
Exceptional quality and comfort to say the least. I chose the Favoloso mattress as recommended by a friend of mine and I have to say, it definitely helped to improve my quality and longevity of sleep. Hats off to the people at Veradea for delivering such a product!!

Reply from Veradea Materasso
Great mattress. Solved my back ache problems. Glad I bought a Veradea mattress. Great service and customer care. Would recommend to everyone. Best decision ever. Thank you.

Reply from Veradea Materasso
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