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VelobuildmallReviews 

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TrustScore 3 out of 5

3.2

Bicycle Store
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Company details

  1. Bicycle Store
  2. Bicycle Wholesale
  3. Bike Accessories Store

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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1-star

No history of asking for reviews

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3.2

All reviews

(1)

1 review in the last 12 months

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Rated 1 out of 5 stars

Order paid, package returned to seller, no refund issued

I placed order #9372094 on June 10, 2025 and paid $570.

The tracking number (UPS 1ZX255Y00417028381) shows the package was lost and later returned to the sender.

I provided all documentation, including tracking confirmation and proof of payment. The seller did not issue a refund.

A PayPal dispute was opened, but the case was closed in the seller’s favor despite evidence that the package never reached me.

I am still waiting for a refund for an item that was never delivered.

11 February 2026
Unprompted review

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