VectorStock Reviews 

290
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Very smooth tranaction! If you own a business, like one of Vectorstock images, i HIGHLY suggest you purchase the image outright. Your brand. will be halfway protected. The other half will be when you... See more

Rated 5 out of 5 stars

Love VectorStock so much! Been using them for years. It is really hard for micro-businesses like myself to purchase imagery without huge price tags that sink us. VectorStock provides gorgeous, high-qu... See more

Rated 5 out of 5 stars

I've used VectorStock for many years in my decorated apparel business. They have great designs by many talented artist and the search engine is very intuitive. In my experience most files are very cle... See more

Rated 2 out of 5 stars

I’m still disappointed, I downloaded the file and it wasn’t supported. I’m not a tech person. If I pay $17 for an image I would like it to work and be easy. But I was given a refund and I truly apprec... See more

Company replied

Company details

  1. Photo Agency

Written by the company

VectorStock was launched in 2007 as a specialist marketplace offering high quality vector-only stock images to users worldwide. Today VectorStock is the world’s leading vector-only marketplace. Our growing pool of artists contribute thousands of vector images to our library each week.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

290 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(290)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You get a letterhead in a preview…

You get a letterhead in a preview design without word-document. Forget about their tools. This is a waste of money.

6 September 2024
Unprompted review
VectorStock logo

Reply from VectorStock

Hi Ge G,

I’m sorry to hear that one of our images didn’t meet your expectations. Our friendly support team would be happy to look into this for you and provide the image in a format that works for you, or if that’s not possible, offer you a refund.

Send us a message at support@vectorstock.com.

Rated 5 out of 5 stars

Time Saving Partner

I've been a graphic designer for, well, before computers, and VectorStock makes my life so much easier. Great selection of art that is easily modified and it saves me time. Thanks.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Love the options!

Every now and then I need a picture for a project I am working on. They ususally have what I need or something that I can work with! love being able to purchase credits and then look for the picture I need.

27 August 2024
Unprompted review
Rated 1 out of 5 stars

I paid for the file not to download it…

I paid for the file not to download it for free, why do I have to wait 30 seconds and check the robot?? Please delete it now guys, I don't want to waste time waiting to focus on my work project. It's a shame for this experience. If you can't get rid of the waiting and captcha please refund me I will buy the package at vecteezy. Stay away from it if you have the same experience as me.

21 August 2024
Unprompted review
VectorStock logo

Reply from VectorStock

Hi there,

I’m really sorry to hear about your frustrating experience with the download process, and I apologize that you didn’t receive an immediate reply from our support team. They will respond shortly.

The security measures we have in place are designed to protect our platform from abuse and ensure fair access for all users. Occasionally, this system might trigger a captcha if it detects unusual activity, such as multiple downloads in a short period of time. We’re continually working to fine-tune these systems to balance security with user convenience.

I understand your frustration and the desire to move to another service, and I hope we can address your concerns before it comes to that.

Rated 5 out of 5 stars

I always find great images here

I always find great images here and this is my first site to turn to when I need new graphics for my projects. Great artists with a wide variety of styles. Easy to use and pay for. Many thanks!

24 July 2024
Unprompted review
Rated 1 out of 5 stars

I couldn't understand what did i buy

I couldn't understand what did i buy. Because i am trying write my company name, but i cant.

12 April 2024
Unprompted review
VectorStock logo

Reply from VectorStock

Hi Turhan,

I'm sorry to hear you're having issues with your purchase. Send an email to our support team (support@vectorstock.com) and they can help you further.

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