Vector Magic Reviews 17

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.2

Poor

TrustScore 2 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Requires payment after upload and conversion

This site comes up in Google when you search for "convert png to svg". It lets you upload your private files and start converting them. It seems just like any free online converter (they usually have a paid plan but it's for higher usage).

Only when you click "Download result" does it say YOU MUST PAY. There's no free plan or trial whatsoever. You can't even convert and download one file.

By then you've already uploaded your files to them, and you've wasted your time unless you're willing to get out your credit card for one single file conversion.

Completely ridiculous.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Ok it's scammy but it works well!

Ok it's scammy to let you convert first and ask for money later, but I haven't found an automatic convertor that does a better job than this one. So for me it was worth paying. Was a bit hesitating but everything worked fine in the end (now hopefully the subscription will actually end after one month).

29 January 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE - DO NOT BUY VECTOR MAGIC

I purchased the desktop version for $295 in January 2025 and it worked well for 10 months then went down. First stopped working on my laptop then a few days later stopped working on my desk top. I submitted 6 support requests which were completely ignored.
Now I am stuck with a broken program and ZERO support. I have since discovered many, many, many complaints similar to mine. DO NOT BUY THIS PROGRAM. I am reporting this company to my credit card company as well as the BBB.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Scaming Site

I signed up for the affiliate marketing service and got three clients as requested, but nothing arrived in my bank account. When I contacted them repeatedly, they did not respond to me and ignored my messages. This is evidence that the site is a scam.

26 April 2025
Unprompted review
Rated 1 out of 5 stars

This software doesn’t work

This software doesn’t work. The results are un-useable. After contacting them for a refund they flatly refused because of activated the software. Despite you not being able to see the results unless you activate the software. AVOID!

23 February 2025
Unprompted review
Rated 1 out of 5 stars

not until I wasted 5 minutes generating…

not until I wasted 5 minutes generating a vector file was I informed that I needed to subscribe in order to download it. Charging for the service is fine, but let me know before I waste my time waiting for your slow generator to finish

11 January 2025
Unprompted review
Rated 5 out of 5 stars

By far the best site I've ever used...

I think the others low-rated comments are misleading. You should know that if get a good service you'd pay some money for it. It's by far the best PNG to SVG file converter tool I have ever used. They even have a cheap monthly subscription. What do you want more... people should make money. Nothing is for free in life, especially a service this good. Thanks vectormagic.com team.

25 July 2024
Unprompted review
Rated 1 out of 5 stars

Misleading Website

I did all the process to just hit a page telling me I was needing to pay for the service. They should say that before starting the vectorisation process.

5 April 2023
Unprompted review
Rated 1 out of 5 stars

Scammy and missleading

Show up as first site using the "Free" keyword. You take some time to do the design and then when you are done they ask for like 10€/month this is scammy. Please tell users they will have to pay so they don't waste their time when you misslead them thinking you are a free too.

7 March 2022
Unprompted review
Rated 1 out of 5 stars

Completely dishonest page

Completely dishonest page, which lets you spend time generating a result, and then only afterwards presents you with a steep fee for downloading. It is completely fair to charge for your service, but you should be upfront about it. This is a classic bait-and-switch.

3 May 2021
Unprompted review
Rated 5 out of 5 stars

The best image converter in SVG I've…

The best image converter in SVG I've used + The best customer service I ever had.
The product is very good indeed and they always answered so good and rapidely to my questions that I must say, this is one of the best companies I ever meet on internet !

23 October 2020
Unprompted review
Show reviews in all languages. (17 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look