Updating my earlier feedback. After posting my review, an agent from Vayama.ie called me and also replied here to clarify the baggage allowance for my inbound flight. To be fair, the baggage inform... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I only bought the ticket because the price seemed reasonable. However, I think the competition offers cheaper prices. If you lowered your prices a bit, you could attract more customers and increase yo... See more
Company replied
I had a great experience with Vayama. The booking process was easy and straightforward, and everything went smoothly. The flight options were good and the overall experience was excellent. I would def... See more
Company replied
Its is second time i use this agent to book flight, they always deliver accordingly. I am only concern about ongoing war if it is not going to affect my journey.
Company replied
Company details
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4.2
Great
3K reviews
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Reply from Vayama.ie
We're glad to hear that you found your experience with us to be straightforward. We appreciate your feedback!
They are very reliable..
2 July 2026
Reply from Vayama.ie
We are so pleased to hear that you find our services reliable. Thank you for your wonderful feedback!
Reply from Vayama.ie
We're truly happy to hear you found our pricing excellent and your experience smooth and easy to navigate. Thank you for your wonderful feedback!
Reply from Vayama.ie
We are so happy to hear that you had such a positive experience with us! Your kind words truly made our day.
Was easy to order and pay
3 July 2026
Reply from Vayama.ie
We are so pleased to hear that your ordering and payment experience was easy. We appreciate your positive feedback!
Refund delays
Booked KLM flight via Vayama airline cancelled our flight, over 2 months now still awaiting refund.
Vayama customer portal not helpful at all playing delaying tactics.
20 May 2026
Unprompted review
Reply from Vayama.ie
Hello,
I'm sorry to hear that, but I'd be happy to look into this for you! At the moment, I am still missing a few details to contact you. I just sent you a message via Trustpilot requesting that you share this information with us (please check your inbox for this). As soon as I receive your response, I will contact you immediately to look into a possible solution!
Kind regards,
Peter
Just quick and easy to book.
26 June 2026
Reply from Vayama.ie
We are pleased to know that our booking process was quick and easy for you. We appreciate your feedback.
Reply from Vayama.ie
We're so glad to hear that your booking experience was easy and problem-free. We appreciate your kind words!
The best price for the flight
The best price for the flight. Didn't travel yet. But the price was very competitive
26 June 2026
Reply from Vayama.ie
We are so glad you found a competitive price for your flight! We hope you have a wonderful trip when you travel.
Reply from Vayama.ie
We're happy to hear that our pricing met your expectations! We appreciate your positive feedback.
What made my experience great is that…
What made my experience great is that the cost of ticket is affordable and your customer service is excellent. Keep it up, vayama is doing a great job.
29 June 2026
Reply from Vayama.ie
We are so glad to hear that our affordable tickets and excellent customer service made your experience great! We truly appreciate your kind words and positive feedback. We look forward to assisting you again.
Reply from Vayama.ie
We are so happy to hear that our service, ease of use, and prices met your expectations. We appreciate your kind words.
Reply from Vayama.ie
We are so happy to hear that your booking experience was easy and quick. We truly appreciate your kind words!
Reply from Vayama.ie
We are so happy to hear you found our site clear and useful. We truly appreciate your positive feedback!
It was a good experience so far
It was a good experience so far, easy and quick website and process of purchase as well.
26 June 2026
Reply from Vayama.ie
We're glad you found our website and purchase process easy and quick. We appreciate your positive feedback!
I always use this company and very good for the syndicate confirmation all details updates very good company
I am so happy I am used to this company with my family longer time ago and very good send the updates tickets great company and safe and honest
26 June 2026
Reply from Vayama.ie
We're so happy to hear your family has had such a positive experience with us over time. We appreciate your kind words about our updates and service!
I wish I could give -5 stars to the…
I wish I could give -5 stars to the service and satisfaction I have received. Alot to be said about their customer service. After making a mistake with month I received absolutely horrible support. They can cancel your ticket BUT NO REFUND. and changing the date isn't even an option. Yet online chat is available? For what ?I offered to pay same amount again as what I had paid for my tickets [3]. Absolutely scamming people like a pyramid scheme. Please stay away and don't get decieved by fraudsters.
It will certainly end up European consumers Court.
23 June 2026
Reply from Vayama.ie
Hello Omer,
Thank you for sharing this feedback. It is completely understandable to feel frustrated when a date mistake happens and a ticket cannot be changed or refunded as expected.
Airlines set the specific rules and restrictions for each ticket type, which often limits what can be done after a booking is finalized. To look into this specific situation and see what possibilities are available for these tickets, a closer check on the booking details is needed.
An email will be sent within the next 24 hours to investigate this further. Please reply directly to that email with any extra details so everything can be handled in one place.
Kind regards,
Mark | Customer Service
Vayama.
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