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VaporDNA Reviews 

16,108
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of quality products, often finding specific items and flavors they seek, alongside competitive and fair pricing that is frequently described as unbeatable. Delivery is often highlighted for its speed and efficiency, with orders arriving quickly and in good condition. Consumers also commend the customer service for being top-notch, responsive, and helpful with inquiries. However, some customers noted shipping concerns, experiencing delays or not receiving orders, even with expedited service. A few also reported receiving defective products that did not work as expected. This sometimes led to dissatisfaction with customer service, especially when customers had to pay additional shipping fees for replacements or did not receive proper order confirmations.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the quality and variety available.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and fast... See more

Order

People report positive experiences with order, with many customers consistently praising the fast processing... See more

Price

Customers had positive experiences with price, consistently finding them to be good, great, and even... See more

Customer service

Customers consistently note positive experiences with customer service, praising the staff for being helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It seemed to take a lil longer to receive my most recent order, even though I ordered during the week and before 3 o'clock with express shipping. Otherwise.. we've had no quality issues, no damage... See more

Rated 4 out of 5 stars

The prices are great and there is a decent selection of the vapes i like. However, the 2 discounted vapes that I purchased were both defective. One was leaking and the other just did not work. Shippi... See more

Rated 5 out of 5 stars

I had a great experience ordering from this online shop. Customer service was top-notch -- reps were knowledgeable about the products and helped me find what works best for me based on my needs. Got... See more

Rated 5 out of 5 stars

Very fortunate to have found this shop. Prices are routinely low & competitive with other stores and they offer such an abundance of items to choose from no matter the category. Everything in my exper... See more


Company details

  1. Electronic Cigarette Store
  2. Tobacco Shop
  3. Vaporizer Store

About VaporDNA

Written by the company

Welcome to VaporDNA.com! Founded in 2013, VaporDNA carries a HUGE selection of vape products at unbeatable prices. We will be your one stop shopping site for ALL your Disposable Vapes, Vape Juice, Vape Starter Kit, and Accessories needs. That is why we are your "Premium Online Vape Store!"

Why VaporDNA.com is your one stop Vape superstore:

  • We specialize in selling Disposable Vapes, Vape Starter Kits, Pod Systems, Mods, Vape Juice, and Accessories at the best deal possible.
  • We guarantee our products to be 100% authentic and fresh from the manufacture by giving you an industry leading 45 day return policy. (Please see our return policy for more detail)
  • We care about our customer, therefore we offer award-winning customer service. Our friendly and knowledgeable customer service team will answer any question you may have regarding our products and services.
  • We send out weekly newsletters to keep you up to date with the most current promotion we have so you can use the extra saving for something else.
  • ALL of our inventories are stored securely in our temperature controlled warehouse to ensure freshness.
  • Your privacy is our NO.1 priority. We never sell or share your personal information.

Our Missions:

  • Take care the customers to industry leading standards.
  • Provide the highest quality products possible.
  • Bring the best quality products at lowest possible prices.

We believe respect, trust, and sincerity are three most important factors that drive us successful. Come and shop with VaporDNA at VaporDNA.com. You will not be disappointed.

Shop online at: VaporDNA.com for the best selection from top tier brands like Geek Bar, Foger, and GeekVape.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(16,108)

302 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still have not received my vapes

Still have not received my vapes - it's been over 2 weeks. It was in LA and is now in Ohio (I live in LA, why would it now be in Ohio?). I contacted customer service and they were completely unhelpful and dismissive. I wanted a refund and they just said "it's still in route and just keep checking the tracking number." I would never use this company again.

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Shipping repayment???

I received a defective item and I got refunded store credit for the item but I get completely taken for the shipping cost? I purposely ordered 3 of the same item so I could get the most out of the shipping fee but now I am being told I have to repay the shipping fee just to receive the same item I already paid a shipping fee for? I’ve been buying this same flavor and brand for a year now exclusively because I like this flavor so much. I’m going to start looking into other places that have this item and start giving them my business instead if this is how your company treats loyal customers. I have so many friends that have ordered through your company just based on my reviews but now I’m not going to lie and say you guys are fair and thorough anymore because I’ve been treated I believe quite unfairly given the situation that just happened. There’s nothing you can do to make this (me) loyal customer stay ordering through you guys? Why should I have to repay shipping for the same item I already paid for?

24 April 2026
Rated 2 out of 5 stars

No refunds

The link to email for refunds doesn't work so if they short you and just don't send some of what you ordered, there's no way to contact them and you're just out of luck and out of money. Other than that it's fine, good prices and I usually get the package within 2 weeks of ordering.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Very fast shipping

Very fast shipping . Have never had a package go missing unlike element vape . And any problem i have had with my orders get fixed fast . Very fast and helpful staff

24 April 2026
Rated 5 out of 5 stars

Excellent

This is the only place I can find the brand and flavor of disposable Vape. I’m very happy that they stock it when everyone else seems to have stopped. It is the only one I use. I have spent a lot of money, trying others and wasting that money so I again was very happy to find what I was looking for on this site.

24 April 2026

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