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Rated 5 out of 5 stars

Visited Newark Vape HQ today and was greeted by the lovely Tris. Tris always is so welcoming and polite. Always clean and tidy and always stocked up! Always a great experience any time I visit!

Rated 5 out of 5 stars

I have been going to the Newark Vape HQ store for well over a year now & whenever Tris serves me he never falls short on amazing customer service & fully explaining new products or flavours to me. Tri... See more

Rated 3 out of 5 stars

This Company Employ a scam Parking Company at their Sutton site. After installing an Inpost locker. They now issue £100 fines to everyone who goes and collects a parcel. When you appeal. The pa... See more

Company replied

Rated 5 out of 5 stars

Excellent service at the Retford branch today. Went in for my husband and needed help buying new coils and didn’t know which he needed. Jay checked the account and found the make and quickly helped fi... See more

Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Information provided by various external sources

Welcome to VAPEHQ - the home of high quality vaping devices, tanks and E-Liquids.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

93 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Newark store

I have been going to the Newark Vape HQ store for well over a year now & whenever Tris serves me he never falls short on amazing customer service & fully explaining new products or flavours to me. Tris is so lovely to interact with & we often have conversations about anything & everything. Could not ask for a more pleasant person to be served by as he truly does go above & beyond for his frequent customers, would highly recommend to anyone looking for a new vape store!

6 April 2026
Unprompted review
Rated 5 out of 5 stars

I don't usually submit reviews but…

I don't usually submit reviews but wanted to give credit where credit’s due.

From day one, I've found Tristam from the Newark branch not only incredibly knowledgable and friendly but his customer service is second to none.

My only criticism is that he’s a spurs fan but we cant all be perfect right 😉

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I went in to vape HQ Woodhouse road…

I went in to vape HQ Woodhouse road Mansfield and within minutes he was helpful after asking for a vape I brought one for £12 and I have had it since and helped me quit smoking fags and I'm feeling loads better he has so many vapes should go get one good and cheap and very polite

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service at the Retford branch…

Excellent service at the Retford branch today. Went in for my husband and needed help buying new coils and didn’t know which he needed. Jay checked the account and found the make and quickly helped find what was needed and recommended some flavours of liquids for me, which have gone down a treat with my husband (as I don’t vape and have no clue what I’m doing!) excellent customer service and a friendly atmosphere in the shop. Will definitely call again 5*

15 February 2026
Unprompted review

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