Always delivers when scheduled. If I order too much oil they will credit difference back into my bank account which a lot of companies do not. Have had trouble in past with a company deducting £20 bec... See more
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Company details
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ValueOils.com is the UK’s leading independent online home heating oil price comparison website. We are headquartered in Belfast and supply home heating oil (Kerosene) and gas oil (Red Diesel) to thousands of customers in every part of the UK daily. ValueOils.com can offer you cheap heating oil every day by comparing fuel prices from our extensive network of suppliers, presenting you with the best price and delivery options available for your postcode. With every quote we provide, we always offer the cheapest oil prices that we have available - guaranteed.
Contact info
51-53 Mallusk Enterprise Park, BT36 4GN, Mallusk, United Kingdom
- 03300570857
- www.valueoils.com
Hasn’t replied to negative reviews
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Always order from this company…
Always order from this company since moving to an area that needs oil, so easy to use and we love the fact that you can do monthly payments through PayPal as a lot of companies don’t so makes ordering a lot more stress free.
Drivers always leave everything as it was don't have to worry about not being in when they turn up
Great service
OIL within two days whats not to like
No problems with this purchase
No problems with this purchase. A great price for the oil and good communication from placing the order to delivery, which came within the given timescales.
I’ve bought my heating oil through…
I’ve bought my heating oil through value oils for some time now and am very happy with the service. My last delivery was 2 days earlier than expected which was brilliant as the weather got a bit colder the next day.
Terrible customer service delivery not received
Terrible customer service
Was given a date of the 25th for delivery, they had taken my money 3 weeks before.
Come the 25th no emails or info on the delivery.
I called them, they had no clue on what was happening to my delivery and had to contact the local supplier who was delivering.
Obviously I had been forgotten about as they then said they had rescheduled the delivery for the 29th.
Keep your customers informed! That's good business practice.
Will not use this company again!

Reply from ValueOils
Had another supplier delivery of 500…
Had another supplier delivery of 500 litres of oil 12th March as was running out, 19th March checked the tank as expected delivery and was showing half a tank. 20th only got around 250 litres. Been a constant nightmare trying to resolve the issue. Its a 1100 litre and there's no way I used 250 litres in 2 weeks.

Reply from ValueOils
Ordered a delivery of heating oil on…
Ordered a delivery of heating oil on the 28th February, confirmation email stating on or before the 18th March upto 1900.
No delivery received by the stated date/time, no communication to advise it would be delayed and took me to chase them via email as you can only leave a message via phone lines to be told new delivery date 19th March by 1900.
They were the cheapest and for good reason, will not be ordering from them again, BoilerJuice never missed a delivery date and the tanker was always early.

Reply from ValueOils
Couldn’t be easier to get an order…
Couldn’t be easier to get an order fulfilled. Never had any cause for complaint.
This was a positive expereince
This was a positive expereince - the fuel arrived in plenty of time and on the date given by the company.
Easy life
Oil very easy to order on line for an old dear of 86.
It is a,ways delivered very quickly from yourselves.
I have been with you for many yearsb
easy to order -prompt delivery
easy to order -prompt delivery - professional and friendly
Top notch service at low prices!
Prompt delivery at a competitive price. What more could you want? Delivery driver was really kind and helpful. Top notch service. Internet ordering system very convenient indeed. Very pleased!
Impressive service from order to…
Impressive service from order to delivery👏Fair price quoted online, always best price as per comparison sites. Delivery is as stated or sooner. Delivery driver friendly, helpful and willing to dip tank to advise quantity total after filling tank. Living in the country used to mean a phone call on the day for directions but Value Oils record exact location after first delivery. Thank you.
Keeping warm
Very good service,kept me informed of delivery arrival time
Great to know we can rely on a…
Great to know we can rely on a reasonable price and delivery within a good time frame even at the cheapest price . The local companies used are so accommodating too and always let me know in advance of the delivery date and time which is crucial so I can unlock the gate and not miss a much needed delivery.
First class service
Competitive prices along with an efficient and hassle free service!
Could not ask for more
Easy to order, prompt delivery, best price around
Easy to order oil online and delivery…
Easy to order oil online and delivery usually within a few days and good communication with oil company
OrderTop marks for Value Oil…
Ordered easily online and delivery came before estimated date. The customer service is excellent when I have phoned.
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