If I could leave 0 stars I would . Part for Hoover, described as used with clear photos of item in listing , what I received was a dirty filthy item, nothing like the listed photos - seller agent cou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very happy with my recent purchase, ordered a refurbished Sebo X4; it took about a week to arrive, but was very well packaged, with all accessories and in great condition. Even a freshener in there! V... See more
If there were minus 10, that would be it. I wish I'd seen these reviews before. ordering. totally missed the refurbishment part, thinking it was a sale as it was only £50 cheaper than a new one.... See more
Avoid this company like the plague. Bought a ‘refurbished’ Dyson handheld from them via Wowcher. Item is faulty: large crack in casing which means none of the tools stay fitted. Also the tools supplie... See more
Company details
Contact info
1.8
Poor
21 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great, refurbished product, very happy.
Very happy with my recent purchase, ordered a refurbished Sebo X4; it took about a week to arrive, but was very well packaged, with all accessories and in great condition. Even a freshener in there! Very happy with my experience from Vacuums Direct UK, very happy with the product so far. Can also recommend the Sebo X4, what a difference to our previous Vacs!
19 April 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.