I made a silly error when booking and didn't the read small print -- I rang Vacanceselect the next day to cancel my holiday and rebook. They were brilliant. They answered the phone promptly, the servi... See more
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+ The fact you get an answer straight away. - However, it's a shame I have to pay an additional 30€ because I asked to add (so I decided to pay more!) an extra night to my stay only one day after m... See more
Cottage was Lovely and great location. There are a few things that could be improved. It need a window blind in the upstairs Bedroom. We could not find the outdoor dog cleaning area ? The photo... See more
We want to give you from vacanselect 10 stars but can only give 5 because in Holland but also in Italy they helped us very good and give us good service. The lady from Italy that helped us was ver... See more
Company details
About VacanceSelect
Written by the company
We work together with the best campsites and tour operators and with nearly 40 years of experience, our experienced team of holiday specialist are happy to go the extra mile for our customers. Our core values are passion, personal contact and hospitality.
Within three decades, VacanceSelect developed into a global player offering more than 31,000 accommodations. In 2023, VacanceSelect has been acquired by CampingVision. We have updated the brand's appearance, including the logo and website, which now has even greater search functionalities and new features.
Written by the company

Contact info
Bijster 13, 4817 HZ, BREDA, Netherlands
- +31 (0)416 849852
- www.vacanceselect.com
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May use AI-assist with repliesRead more
ng my booking was changed four…
Everything my booking was changed four days before I left England to go to France , the site I was given was an insult,I booked in went to the pitch and straight back to recito tell them I was leaving

Reply from VacanceSelect
Simply and easy experience to book and…
Simply and easy experience to book and a great selection of locations and accommodation types. High recommendation from me and 2nd holiday we have booked, and we will be booking more!
Easy and straightforward booking system
Easy to book and pay off in instalments
I booked for next year but I don’t like…
I booked for next year but I don’t like that the price may change and that I can’t book my flights until I get final confirmation.
Easy to navigate the website
Easy to navigate the website. Booking on line was very easy. Our second holiday with VacanceSelect as prices offered are good. Would certainly use them again
Dont book with VacanceSelect
Union lido was wonderful, I only wish we had booked directly with them. VacanceSelect or Suncamp who where the onsite operator's where just awful. The cabin was old , leaking, smelly , bunkbed ladder broken, windows broken (i could go on) and when we complained onsite, Suncamp, husband and wife team, where rude angry intimidating and did nothing to help only scream and shout and terrify my 4 small children. It was so awful that we just made do so as not to have to deal with this couple again.
When we came home and complained to VacanceSelect the customer service was diabolical. Rude, not interested and no genuine concern for all that we experienced. Our holiday was ruined. Nearly 2.5k for 10nights accommodation, they should be ashamed of themselves.
Please save yourself money and heartache and DO NOT BOOK WITH VACANCESELECT.
Thank you for your reply, please provide me with your contact details, that link is to a general page.

Reply from VacanceSelect
Easy to use and great value
Bad support center, but excellent site staff
Searching engine and support center score 1: misleading selection process: person is classified as a child under 17, but is eventually considered an adult. Worst customer support centre I have ever encountered: unhelpful, unfriendly operator who gives standard answers and useless help. The operator's name is Bela G.
The campsite operator score 5: quick and efficient help when I asked for a change in the number of passengers.
Mobilhouse operator score 5: helpful and friendly operator, all problems were solved promptly and well. The Mobilhouse operator's name is Marko.
The house was dirty
The house was dirty - glasses and plates didn’t see detergent for sure, there wern’t any bad sheets or towels, bouth sun beds were broken, terase and equipement on the terase was in bad shape. We were trully disapointed. I recomand them to take out beds next time and power off the electricity. They know very well what are they doing, becouse you can rent sheets and towells from them. Bravo! Who takes off sheets and then rent them? That was not proffessional.
No visit happened
No visit happened
Bbq wasn't clean
Inside wasn't particularly clean
No check out instructions.

Reply from VacanceSelect
Everything was amazing .
Everything was amazing .
Kids program, yogas, meditation everything.
The house is nice and the operators was very friendly and helpfull💫
I had a wonderful week at Camping Le…
I had a wonderful week at Camping Le Jard with VacanceSelect. This is friendly well equipped campsite and is close to beautiful beaches. The entertainment is varied every night and the restaurant and bar staff are excellent.
Quick and informative
Quick, precise and informative pages and booking process. So far so good (not yet departed to our holiday spot)
Nice camp
Very quiet place, suitable for families with children, near the beach and swimming pools (it is free). Beautiful view. Mobile homes were clean with large terrace.
Staff services - exellent.
Close to restaurants, children's playground, small shop, village...
negative
- parking not directly next to the mobile home, (but not far away),
- wifi only at the pool, reception and restaurant,
- the road from the beach and in the camp at least "hills" could have asphalt (it is difficult to push a carriage there)
- they do not separate waste (plastic, glass, nothing...)
- mosquitoes in the evening
Good presentation of tents and mobile…
Good presentation of tents and mobile homes. Easy reseevation and guick responds.
exclusive rest in the neighbourhood of the garbage dump
Nice construction, cosy tent (called lodge tent holiday premium) , but unfortunately 4-5 meters away from the garbage dump of Valkanela. The vehicles start their buzzing at 5 in the morning. It is impossible to rest at this point of the campsite. Owners should not rent out this section of the camping.

Reply from VacanceSelect
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