I have bought from their website for 15 years. All the outfits sarees were beautiful. Their designs material and workmanship is outstanding. Recently I asked a favour of putting extra on a plain kurt... See more
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I ordered a saree that ended up looking nothing like the picture. Very different shade of pink, would not drape properly because the fabric was clearly different, and overall quality was very cheap. I... See more
All three sets i ordered were well made, cost effective, and were delivered in good packaging. I wish the stitching costs were a little lower though. When one of the orders needed additional time for... See more
Many choices available and good prices! Merchandise purchase was simple and delivery arrived earlier than expected! Good email communication for status of order from placement to shipment. Product wa... See more
Company details
About Utsav Fashion
Written by the company
Customers’ happiness is Utsav's priority! Hence, on their demand, we custom-stitch jaw-dropping Lehengas, Salwar Kameez, Kurta Pajamas, etc. All of these are available site-wide in varied designs, hues, as well as sizes. Our skilled team assures quick dispatch of this perfect galore, allowing timely delivery of customer orders.
Further, we have prepared a curation of our range by colors, festivals, zodiac signs, body types, and more. This makes shopping easy. The aim is to increase customers' comfort and satisfaction. We wish them to feel at ease while shopping with us!
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This company invites their customers to review, whether positive or negative
Replied to 12% of negative reviews
Typically replies within 2 weeks
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I enjoyed shopping on this site as I am…
I enjoyed shopping on this site as I am very happy with my outfits.. varieties and colours are amazing.
I’ve been a loyal customer for several…
I’ve been a loyal customer for several years and used to find plenty of beautiful options on Utsav. However, I’ve noticed recently that the selection has become more limited, and prices have increased significantly. I found myself having to search quite a bit to find an outfit that matched my taste.
I also wanted to share a suggestion regarding sizing and fit. It would be incredibly helpful if you could offer a petite section, especially for lehengas and Anarkali suits. For customers who are shorter and fuller in build, finding the right fit can be challenging. For example, selecting a bust size of 36 often results in a garment that's far too long.
A petite-friendly option would go a long way in making your beautiful clothing more accessible and comfortable for a broader range of customers. I hope you’ll consider this feedback, as I truly enjoy shopping with your company and would love to continue doing so.
Thank you for your time and consideration.
Thank you so much
Thank you so much. The process of ordering was so nicely structured. So clear to follow, how to make measurements, exactly at what spot they should be taken. Well done!
I am so excited to get my sari which is so beautiful! Can't wait to get it.
Whoever was on the chat try to help me…
Whoever was on the chat try to help me about payment method was very helpful to guide me through checkout process without creating PayPal account.
Please fix the mobile app
I started the process of ordering a saree on the mobile app and I wanted it to be with custom made blouse and petticoat. After I gave a lot of measurements in the end something happened with the app and the process got reset.
The second time I gave up the idea of a stitched blouse and petticoat but couldn´t click on the button in the lower part of the screen as it was in the same place as the Home button of the mobile. I managed to finish the order in a computer browser.
Best customer service compared to all…
Best customer service compared to all online sites.
Expensive shipping charges
Expensive shipping charges. Wanted to purchase more sarees, but your shipping charges are just doubling. So I stop at 1 saree.
Utsav Fashion- A world class professional company
I always enjoy placing orders with Utsav, because they offer a very wide range of collection, quality products, fast delivery and generous discounts. Their Help Desk is also prompt and cooperative. In short, I always find Utsav Fashion as a world class professional company.
I have shopped many times from utsav…
I have shopped many times from utsav fahion, i really liked the quality .
They are now rotten to the core
They are now rotten to the core. They do not help with a problem. They always keep saying they will reply in 24 hours. I have a delivery that has gone missing and nothing is being done about it. I have also tried to contact Fedex their UNTRUSTED delivery partner and they do not answer to me as I am not their customer.
Excellent
Excellent! My item arrived on time. Even thought the size is too big Utsav is working with me to correct this with a smaller size at an additional cost.
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