USTechSupport Reviews 308

Jonathon always does a good job explaining what he is doing and educating me on my system!!

My experience with Joshua Tyler was exceptional. He is very knowledgeable and explained everything where I could understand.

I am using Outlook 2013 for my email program.
Receiving and sending emails was painfully slow, (15 min for a 1 MB file). That forced me to have to use a hotspot from my phone to run my internet program. Janie resolved that issue and now my internet is running as it should. Very happy with the work Jamie and USTech did for me.

The understanding and ease of the individual I was working with.

Very prompt service and efficient in solving the issues.
Professional and knowledgeable!

This was a recovery of my data to my own system as a follow-up to a local computer support systems analysis when I quit practicing medicine. They were clear and helpful. They transferred me to tech support which took about 2 hours to contact me. and completed my request.

I have been a customer for over 15 years or so. Once I connected with David it only took 38 minutes to resolve my issues and that is the fastest I have ever had an issue resolved over the many years. David was efficient, professional & easy to understand.

My problem with a new computer was resolved with a knowledgeable and patient technician.

To me, it was a wonderful experience. I will use this again!!

I said I'd be available at 10 am the next day. I got the call at 10:13. My technician was respectful professional and most importantly knowledgeable. he resolved my issue quickly. Great experience.

Had two problems both completely fixed in record time and whilst I watched on my screen. The online Tech help, Kevin, was excellent and passed me to the Tech Support straight away. Joelle was a pleasure to talk too as she explained what she was doing step by step. Both very professional but very welcoming and easy to talk too. Well done IOLO / USTechSupport.

Very helpful technician who immediately understood my issue and resolved it quickly.

The gentleman was very kind, courteous and helped me with this problem.

Technician was quite capable and knowledgable and went straight to fixing the problem

Awesome technical support. Very competent and an effective communicator. Mathew new everything about the problem and tested the solutoion before turning me loose.

Courteous and patient with me as a non-tech user.

Issue was with Google Search & Email browser incompatibility. After checking several settings, he cleared my cookies which cleared the issues.