Product Feedback: I have no issues with the product—I really like the body wash and shampoo, and the boys enjoy using them too. Website Concerns: The site is not user-friendly. I can’t see wh... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Purchased the deodorant for my son, and it smells amazing. Really like that it comes in a solid consistency, as opposed to a liquid/cream roll-on, as it is less messy and doesn't get on his clothes.... See more
Company replied
I purchased Manly Body Wash for my sons & they love using it & even took it away with us to QLD & recently purchased the cooling wipes which they also love using. Their acne has improved so much tha... See more
Company replied
Manly products are brilliant, my husband, my self & my grand son all love the fragrance plus the natural ingredients & are using the shampoo, conditioner on a daily basis. We have used them now fo... See more
Company details
Written by the company
I started Manly to make a real difference in men’s daily routines — most supermarket products are full of harsh chemicals that cause irritation, dryness, and breakouts. Our mission is to create natural men’s hygiene and grooming products that actually work — from body wash, shampoo, conditioner, and deodorant to targeted solutions for acne, dandruff, and body odour. By using high-quality botanicals instead of cheap fillers, we help men (and the mums, partners, and families who often buy for them) feel confident in their own skin. Manly is more than just a shower brand — it’s about giving guys simple, effective, and trustworthy products they’ll actually use every day. – Callum Founder of Manly
Contact info
Australia
- help@usemanly.com
- www.usemanly.com.au
3.9
Great
253 reviews
Replied to 88% of negative reviews
Typically replies within 2 weeks
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These products are superd!
These products are superd. Would prefer larger bottles. Quick delivery and great value for money. Always quick to respond to emails and resove any issues fast without any hassel. Happy to recommend Manly to anyone.
12 March 2026
Unprompted review
Reply from Usemanly
Hi Lukas,
Thank you so much for the kind words. We’re really glad you’re enjoying the products and finding them great value for money.
It’s also great to hear our team has been quick to respond and resolve any issues without hassle. That’s something we put a lot of care into.
We hear you on the larger bottles as well. It’s something we’re actively looking at as we grow.
We really appreciate the recommendation and your support.
Callum,
Founder, Manly
Grandsons love the product
Grandsons love the product! No more stinky boys!!
14 March 2026
Unprompted review
Reply from Usemanly
Hi Michelle,
We love this, thank you for sharing it. No more stinky boys is always a big win.
It’s great to hear your grandsons are enjoying the products. That kind of feedback never gets old for us.
We really appreciate your support.
Callum,
Founder, Manly
SCAM ALERT!
Writing this review on behalf of my mother. She ordered a bundle for Christmas, product arrived promptly and in good condition. To her surprise her card was charged again the next month for a subscription that she certainly did not sign up for. After constant back and forth with an automated response system that is providing her with zero information, she has now paid 3 months for a subscription she never signed up for. The website is impossible to navigate with 80% of the links, FAQ's etc. Just turn up completely blank. She is now having to take further action and contact her bank just to stop the transactions. Incredibly disappointing regardless if you're a small Aussie business or not its a disgrace to sign people up automatically to a subscription service without their knowledge and make it absolutely impossible to cancel. Shame
15 March 2026
Unprompted review
Reply from Usemanly
Hi there,
I’m really sorry to read this. I completely understand how frustrating and upsetting this would be, especially when your mum didn’t believe she had signed up for a subscription and then continued to be charged. That’s not the experience we want anyone to have.
Being unable to navigate the website or get clear answers only adds to that frustration, and I’m sorry she felt stuck and had to consider contacting her bank. That’s something we take seriously.
We are not in the business of signing people up without their knowledge, but if something has gone wrong here, we want to investigate it properly and fix it. Please reach out to us directly with her order details so we can review the charges, stop anything ongoing, and work towards a resolution as quickly as possible.
I’m genuinely sorry this has been her experience. We appreciate you bringing it to our attention and would really value the chance to make it right.
Callum,
Founder, Manly
The product actually works
The product actually works. My husbands body odur has been so much better since he has started using Manly. Need to be a bit mindful when you make your first purchase as I didn't realise it was a subscription type of purchase until I was notified the next month. In saying that I was happy to accept.
12 March 2026
Unprompted review
Reply from Usemanly
Hi Tammy,
Thank you so much for taking the time to share this. It’s great to hear the products have made such a noticeable difference. Real changes like that are exactly what we hope families experience when they start using the range.
I also really appreciate you mentioning the subscription part of the order. We understand it can sometimes be missed during checkout, and we’re continuing to improve how clearly that’s shown so it’s easier to understand the options before completing a purchase. Feedback like yours genuinely helps us improve the experience for everyone.
We’re really grateful you decided to stick with it and that the products have been working well in your home. Thanks again for your support and for giving Manly a go.
Callum,
Founder, Manly
Excellent product 10/10
Excellent product, fantastic service.
This product has been so amazing for our teenagers, I would highly recommend it to everyone!!!
3 March 2026
Unprompted review
Reply from Usemanly
Hi Aj,
Thank you so much for the kind words. It really means a lot to hear the products have been such a great fit in your home.
Helping teenagers feel fresh and confident is exactly what we set out to do, so feedback like this is incredibly encouraging for our whole team.
We truly appreciate the recommendation and your support.
Callum,
Founder, Manly
Damaged product, no response
Update: I responded to the customer service email, and never got a response back. However, I did receive a replacement shampoo on 3/20. It was a surprise since I never received communication, and happy to get a replacement bottle. I updated to 3 stars, instead of 1. If Manly works on better customer service/communication, they will be great. The products are really nice and my son loves them.
I ordered the hygiene kit for my son. It includes Shampoo, Conditioner, Body Wash, Deodorant and a free gift. The products are nice. My son likes them. However, the shampoo bottle arrived damaged. The flip lid on the Shampoo bottle was broken off and product had leaked into the box. I've emailed customer service twice and sent pictures. I haven't received a response (it's been 3 weeks). It's disappointing that they haven't responded. I would have expected a response with some sort of customer recovery effort. The products are nice, and I'd be willing to order again, if they ever respond. There are too many products to choose from to have poor customer service, especially when the product arrives damaged.
17 February 2026
Unprompted review
Reply from Usemanly
Hi Jennifer,
I’m really sorry to read this. Receiving a damaged bottle with product leaked through the box is frustrating enough, but not hearing back after sending photos and following up would make it even more disappointing. That’s not the experience we want for anyone.
I’ve checked our system and can see that one of our customer support team has responded to your email. If you could please check your inbox (and possibly your spam folder), you should see the reply there. We’d really love the chance to fix this for you and make it right.
Thank you as well for being fair about the products themselves and for saying you’d be open to ordering again. That means a lot to us, and we’re keen to resolve this properly for you.
Callum,
Founder, Manly
The product smells lovely and is great…
The product smells lovely and is great for younger boys, however my 15 year old is finding it no longer works as well as it used to.
I probably would have continued buying it for my younger son, however the order process is painful. Items either take a very long time to arrive, subscriptions cannot be managed through the website, and a few times when our order finally arrived, it was incomplete or incorrect.
9 March 2026
Unprompted review
Reply from Usemanly
Hi Ivana,
Thank you for taking the time to share this honest feedback. I’m really glad the products worked well for your younger son and that you enjoyed the scent.
I’m genuinely sorry about the issues you experienced with the ordering process. Waiting a long time for deliveries is frustrating enough, but having orders arrive incomplete or with the wrong items is even more disappointing. When you’re expecting a full order and open the parcel to find items missing or incorrect, that’s understandably frustrating and it’s not the experience we want anyone to have.
If you could please send us an email with your order details, we’d really appreciate the chance to review what happened with those incomplete or incorrect orders so we can look into it properly and make it right.
We clearly need to do better on fulfilment accuracy, communication, and making subscriptions easier to manage. Your feedback is valid and it’s something we are actively working to improve.
Callum,
Founder, Manly
Still waiting…
I placed an international order on January 24 and immediately received an email confirming order and payment with promise of a email containing shipping information to follow. I understand that international shipping can sometimes take longer so I was prepared to be patient. However after a full month of silence, I send an email inquiring on the expected fulfillment details. Customer service replied that the order would be escalated and that I would receive an email with details as soon as possible. That was the last I heard from them, it is now March 7th. This was meant to be a subscription, clearly that isn't a realistic expectation. Very disappointing experience.
7 March 2026
Unprompted review
Reply from Usemanly
Hi Melanie,
I’m really sorry to read about your experience. Waiting that long without a proper update after placing your order in January would be incredibly frustrating, especially after reaching out and being told it would be escalated. You shouldn’t have been left without clear communication.
International orders can sometimes take longer to process and ship, but that doesn’t excuse the lack of follow up. That’s on us and I completely understand why this has been disappointing.
If you could please send through your order number or the email used for the order, we will look into this immediately and provide a clear update on the status of your shipment. We’ll also make sure this is properly resolved for you.
Thank you for your patience and for bringing this to our attention.
Callum,
Founder, Manly
I bought two sets for our two pre teen…
I bought two sets for our two pre teen boys. They love it and it’s setting them up for good habits as they get older. They smell nice and enjoy using all of the products.
I love that I have set it to arrive every few months and they were excited to get their 2nd package delivered.
Thanks Manly will keep buying.
25 December 2025
Unprompted review
Reply from Usemanly
Hi Mon,
Thank you for sharing this. Helping pre teen boys build good habits early is exactly what we hoped these products would support, so it’s great to hear it’s working so well in your home.
It’s also a good sign when they’re actually excited to receive the next package. That tells us they genuinely enjoy using the products, which makes all the difference.
We really appreciate your continued support.
Callum,
Founder, Manly
Great product that actually works
Great product that actually works.
Wish they did larger bottle and or refill options. The body wash/shampoo etc bottles are small and seems wasteful just discarding it.
Life wouldn’t be the same without these products though.
28 February 2026
Unprompted review
Reply from Usemanly
Hi Emma,
Thank you for the kind words. Hearing that the products genuinely work for you means a lot to us.
We also really appreciate the feedback about larger bottles and refill options. That’s something we hear from customers quite often, especially from families using the products every day. Reducing waste and offering more practical sizes is definitely on our radar as we continue to grow.
It honestly means a lot to hear that life wouldn’t be the same without them. Thanks for supporting what we’re building.
Callum,
Founder, Manly
Amazing products and customer service
My son who has autism and is very particular about textures and smells absolutely loves your products. I’ve tried countless different products and manly are the only products he will use.
I am also very impressed with the customer service. I had unknowingly subscribed and received a package I did not expect because we have another whole box of products. When I reached out they were so understanding and helpful. They emailed me a shipping tag for me to send it back for a full refund. Not many companies would do that. I an ever so grateful for their support and understanding.
We will definitely be ordering more products once my son runs out.
So thank you for very much. I highly recommend Manly products.
3 March 2026
Unprompted review
Reply from Usemanly
Hi Courtney,
Thank you so much for taking the time to write this. Hearing that your son feels comfortable using our products, especially being particular about textures and smells, genuinely means a lot to us. That kind of trust is never taken lightly.
It’s also wonderful to know our team was able to support you quickly and make the subscription mix up easy to resolve. We always want families to feel understood and looked after, so I’m really glad that came through.
We’re incredibly grateful for your recommendation and for giving us the opportunity to be part of your son’s routine. That truly means a great deal.
Callum,
Founder, Manly
Ordering process was easy and the order…
Ordering process was easy and the order arrived on time.
Products are amazing and help with keeping body odours away for the day.
My teenage son loves them and it has encouraged him to maintain his hygiene regime.
20 February 2026
Unprompted review
Reply from Usemanly
Hi Vicki,
Thank you so much for sharing this. It’s great to hear everything arrived on time and that the ordering process felt straightforward. That’s exactly how it should be.
What really stands out is your son being motivated to stay on top of his hygiene. That’s a big win in the teenage years. Knowing the products are helping keep odour away throughout the day makes it even better.
We really appreciate you having Manly in your home.
Callum,
Founder, Manly
Great company with clean products
Great company with clean products! Great smelling body wash!
2 March 2026
Unprompted review
Reply from Usemanly
Hi there,
Thank you so much for the kind words. We’re really proud of creating clean products that actually smell great, so it’s lovely to hear that’s been your experience.
We appreciate you taking the time to share this and for supporting Manly.
Callum,
Founder, Manly
No Online Link for Cancellation of Subscription
My wife accidentally bought a subscription instead of a single order of a pack to give to our grandson for his birthday. We were surprised to receive notice the next month that a second order was on the way. I immediately went to the website to cancel the subscription, only to find NO LINK to be able to do that, even though their help and FAQs say that you can (using different and conflicting instructions). I have contacted their support personnel, who are responsive, but as yet have received no confirmation of the cancellation. FIX YOUR WEBSITE! It shouldn't be this hard to manage my orders!
20 February 2026
Unprompted review
Reply from Usemanly
Hi Sam,
I’m really sorry for the frustration this has caused. It shouldn’t be difficult to manage your own orders, especially when it was an honest mistake at checkout. I completely understand how annoying it would be to receive notice of another order and then not be able to clearly find a cancellation link, particularly when the help pages suggest it should be there.
You’re right to expect that this process is simple and transparent. If the instructions are conflicting or unclear, that’s something we need to fix properly. Your feedback about the website is fair and we are actively reviewing the subscription management flow to make it more straightforward.
If you haven’t yet received confirmation, please reply directly to support with your order number and we will ensure written confirmation of the cancellation is sent through promptly.
Thank you for calling this out. We genuinely want to improve the experience.
Callum,
Founder, Manly
Mum uses it and loves it too!
A little goes a long way and I actually believe now all the hype. As a woman I also used the body wash product and found I now have less body Oder. My son is also a big fan as is his dad.
24 February 2026
Unprompted review
Reply from Usemanly
Hi there,
We absolutely love this. When Mum jumps in and becomes a fan too, that’s a serious endorsement.
It’s great to hear you’ve found a little goes a long way and that you’ve genuinely noticed a difference yourself. That’s exactly what we aim for, effective products without the heavy build up. And having your son and his dad on board as well makes it even better.
Thank you so much for sharing and for having Manly in your home.
Callum,
Founder, Manly
This product is wonderful for my 13 and…
This product is wonderful for my 13 and 14 year old boys although I would like to purchase the wipes by themselves or even have the option of picking a second packet of wipes with order as they stay at mates house and don't like taking an entire kit with them.
13 February 2026
Unprompted review
Reply from Usemanly
Hi Tamara,
Thank you so much for sharing this. I’m really glad it’s working so well for your 13 and 14 year olds. Those are prime “needs something that actually works” years.
That’s a really practical suggestion about the wipes too. It makes complete sense that they’d want something easy to grab when staying at a mate’s place instead of taking the whole kit. I’ll pass this directly to our team as packaging flexibility is something we’re actively reviewing as we grow.
We genuinely appreciate feedback like this. It helps us shape what we release next.
Callum,
Founder, Manly
We love the product
We love the product, my 10 year old son uses it all the time and is encouraged to shower because if it. He has a caddy it keeps it in his room, taking it back and forth so no one uses his (his 13 year old brother also has his own). We have noticed less teenage smell in the house since they have been using it. I just can't work out how to stop my subscription, not because we dont want it owlr are stopping using it, but we have enough for now.
24 February 2026
Unprompted review
Reply from Usemanly
Hi there,
I love reading this. The fact that your 10 year old is actually motivated to shower and even keeps his own caddy so no one else uses it is such a win. And noticing less teenage smell around the house is exactly the kind of difference we hoped families would see.
I’m sorry it’s been confusing trying to work out how to stop your subscription. That definitely shouldn’t feel hard. Please message us directly with your order details and we’ll help you manage it quickly and simply.
We really appreciate you having Manly in your home.
Callum,
Founder, Manly
Product does what it claims.
Product does what it claims.
My son smells so much better now.
Thanks
22 February 2026
Unprompted review
Reply from Usemanly
Hi Olivier,
Thank you so much for sharing this. We love hearing that the product is doing exactly what it claims and that your son is smelling so much better. That’s exactly the outcome we aim for.
It’s simple feedback like this that means a lot to our team. We really appreciate you taking the time to let us know.
Thanks again for your support.
Callum,
Founder, Manly
My son loves the product and I could…
My son loves the product and I could buy a large order to stock up and save money
21 February 2026
Unprompted review
Reply from Usemanly
Hi there,
Thank you so much for sharing this. We’re really glad to hear your son loves the product. That’s always the best kind of feedback for us.
If you’re thinking about stocking up and saving a bit, our subscription option can be a great way to do that. It gives you a discount on each order and you can adjust, pause or cancel anytime, so you’re never stuck with more than you need.
We really appreciate your support and love that it’s become part of your home routine.
Callum,
Founder, Manly
Great product not just for men it…
Great product not just for men it smells fresh and feels great on the skin.
Would like it in a 1000ml
3 February 2026
Unprompted review
Reply from Usemanly
Hi Josh,
Thank you so much for taking the time to leave this review. It genuinely means a lot to our team. We love hearing that you’re enjoying it and that it’s not just for men. That fresh, clean feel on the skin is exactly what we set out to create, so comments like yours really make our day.
We hear you on the 1000ml bottle too. It’s something we get asked about quite a bit. For now, we stick to 300ml to keep everything fresh and performing at its best, but larger sizes are definitely something we’re looking at as we grow. Feedback like yours truly helps shape what we build next.
Thanks again for supporting a small Aussie brand.
Callum,
Founder, Manly
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