I am extremely happy that I joined the USCCA Family. Since I’ve become a member every interaction with someone from the USCCA Team has been outstanding. They truly care about me, my family, and that I... See more
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I am now a gun owner and have a full respect for Delta Defense's approach. It is not for the wild and wooly crowd that holds onto views that can be dangerous to others. It is common sense and... See more
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I had a couple questions I wanted to ask USCCA about some membership issues. The phone was answered promptly by Teresa who was just a joy to visit with. She was also very knowledgeable about USCCA a... See more
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Representatives are friendly, courteous, and professional from the moment they answer the phone. Their response is fast and they make sure they understand and address the reason for your call. This co... See more
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Company details
Written by the company
The U.S. Concealed Carry Association (USCCA) is an association of responsible armed Americans whose members get exceptional self-defense education, lifesaving training and self-defense liability insurance, preparing them for the before, during and after of a lawful act of self-defense. The USCCA is the largest, fastest-growing self-defense association dedicated to responsible gun owners.
Contact info
1000 Freedom Way, 53095, West Bend, United States
- 1-877-677-1919
- support@uscca.com
- www.usconcealedcarry.com
4.6
Excellent
125 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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excellent service and support
excellent service and support. they provided educational video and training to be prepare and safe. training materials are excellent and their informational app is 99% accurate with the most up-to-date information. it is a service that i trust and do recommend everyone to consider.
their customer service is always available in fraction of time. all US Base support and be able to immediately get a hold of someone, Small or Big, it is a assurance to law abiding citizen that should count on.
8 March 2025
Unprompted review
Reply from USCCA
Thank you for your thoughtful review, Farshad. We’re so glad to see that you trust the USCCA and find value in our educational videos, training materials, and informational app. Keeping our members prepared and safe is our top priority, and it’s great to know that our customer service team has been there for you when you needed them.
If you ever have any questions or need assistance, please don’t hesitate to reach out at 800-674-9779. We truly appreciate your recommendation and are honored to have you as part of the USCCA family!
I have spoken to representatives at…Uscca/Delta Defense
I have spoken to representatives at Delta Defense on several occasions. Always an outstanding experience! They have been very professional, knowledgeable, patient and kind. My issue was always resolved quickly and very pain free. Kudos to the USCCA and Delta Defense!!!!
28 February 2025
Unprompted review
Reply from USCCA
Thank you for your kind words, Michael. We’re so glad to hear that every experience you’ve had with our team has been outstanding. Providing professional, knowledgeable, and caring support to our members is something we take great pride in, and it’s wonderful to know we’ve met your expectations.
If you ever need anything, please don’t hesitate to reach out at 800-674-9779. We truly appreciate your support and are grateful to have you as part of the USCCA family!
Excellent customer service and quick…
Excellent customer service and quick response.
28 February 2025
Unprompted review
Reply from USCCA
Thank you for your review, Steven. We’re so glad to see that you’ve had a great experience with our customer service team. Providing quick and reliable support to our members is always our goal.
If you ever need anything, don’t hesitate to reach out at 800-674-9779. We truly appreciate your support and are grateful to have you as part of the USCCA family!
I have been an Elite Member since 2018
I have been an Elite Member since 2018. I joined as an Affiliate Member 3 years ago. I will not lie. I have been going back and forth on to cancel or not. One thing I did with the AOR was look up bail. Having Law Enforcement Experience, I looked into whether or not attorney's can post their clients bail. In 46 states, they canNOT. Texas they can but there is a lot of red tape and things that have to be met before they can. To ME, this is important to me. I do not want to spend any time in jail. When I called and brought this to AOR's attention, they amended their website to put a denote "where not prohibited by law". All I'm saying is; before you switch to ANY company, do yourself a favor and do your research on the things that matter to YOU. For me, I'm staying with USCCA. Look at the people they HAVE backed and I don't believe we have the entire stories on both cases in question.
16 February 2025
Unprompted review
Reply from USCCA
Thank you for sharing your experience and for being a dedicated USCCA member since 2018, John! We appreciate your thorough research and commitment to making informed decisions about your protection. It’s always important to verify the facts, and we’re glad you took the time to look into what matters most to you.
At USCCA, we stand by our commitment to integrity and providing reliable, legally sound resources for responsible gun owners. Your trust means everything to us, and we’re grateful to have you as part of our community. If you ever have any questions or need assistance, please don’t hesitate to reach out at 800-674-9779. Stay safe, and thank you for your continued support!
when you send a public defender to…
when you send a public defender to represent client, you know you guys have serious problems !!
16 February 2025
Unprompted review
Reply from USCCA
Pete, we want to clarify that the USCCA does not assign public defenders to represent members. As a USCCA member, you have the freedom to choose your own attorney, including from our extensive Attorney Network. In some cases, members have opted to work with a public defender by personal choice, believing they were the best fit for their situation.
Our Attorney Network remains available to members at any stage of their self-defense aftermath journey. If you have any questions or would like more information, please don’t hesitate to reach out to us at 800-674-9779. We’re here to help!
I highly recommend USCCA Organization…
I highly recommend USCCA Organization to anyone who wants peace of mind in protecting their family in today environment. USCCA is very Professional in every detail and is intensely focused on top notch details for their Membership !!!
14 February 2025
Unprompted review
Reply from USCCA
Thank you for your review, Benjamin! We are glad to see that the USCCA Membership provides you with peace of mind!
The best company in the world for self-defense liability insurance
Where to start the value is great for everything you get the customer service is second to none they treat you like family they speak to you like a human being they're always polite very helpful very knowledgeable I won't go anywhere else I love the uscca.....
6 February 2025
Unprompted review
Reply from USCCA
Thank you for being a part of the USCCA family, Scott! We are pleased that you see the value of a USCCA membership and that you have had positive interactions with us!
USCCA IS A SCAM!! USE AOR!
The biggest scam in the industry. Use Attorneys On Retainer for real support.
12 January 2025
Unprompted review
USCCA Is The Real Deal, Customer Comes First!
From chatting online to a phone call, my issue was resolved in less than 10 minutes.
The USCCA truly cares about their customers and treats them like family. They understand things happen in life and yet they care about the well being and safety of the family first. Their customer service is top notch. Charity and Crystal are professionals that I could tell they truly enjoy what they do.
11 December 2024
Unprompted review
Was a member and instructor
Was a member and instructor. Wasn't informed that had to teach 20 persons/year to maintain instructor status. Instructor status was canceled. Was informed of this when tried to certify a student. Then, I was informed that to reinstate I had to take the course again and pay the fees again to rreinstated. Of course I canceled my membership. Now I'm still pissed off about this. I make the natural assumption that I've been had. Evidently I have no recourse. I really enjoyed and found good resources in their program, but am sorely disappointed in this situation. So heads up everyone. Having talked with many fellow gunshow vendors I'm hearing some of the same stories. Tim Shmidt, things are starting to slip.
2 December 2024
Unprompted review
Reply from USCCA
Thank you for sharing your feedback with us, Eugene. We are sorry to hear about the challenges you experienced with your instructor status and membership. Please know we value your contributions as a member and instructor, and we’d like to address your concerns.
The requirement to teach 20 or more students each year to maintain active instructor status is outlined in the Instructor Code of Conduct, which you signed in 2022 when you became certified. Additionally, this requirement is covered in the training materials, including the PowerPoint presentation provided by the Training Counselor during the certification course.
As instructors play a key role in upholding the high standards of the USCCA program, it’s their responsibility to meet or exceed these expectations as agreed upon in the Code of Conduct. We understand that losing your status can be disappointing and upsetting, and we sincerely regret if this requirement wasn’t reinforced as clearly as it should have been.
We’re glad to hear that you found value in the resources and support offered during your time with us, and we’re sorry that this situation has led to your disappointment. If you’d like to discuss this further or explore ways we can better assist you, we encourage you to reach out to our team directly at 877-577-4800. Thank you again for your feedback—it’s important to us as we strive to improve and provide the best possible support to our instructors and members.
Long Time Satisfaction
I have been a member of USCCA almost since its inception. They offer the highest quality of information, education, training and insurance for those who avail themselves of the right to keep and bear arms under the 2nd Amendment. On the rare occasion that I have needed their customer service, I have found it quick, prompt, professional and always able to solve my issue in just a few minutes. There is no downside to being a member....especially if you carry a concealed weapon.
1 December 2024
Unprompted review
Reply from USCCA
Thank you so much for your kind words and ongoing support, Richard! It means a lot to us to know that our training, resources, and customer service have met your expectations over the years. We’re always here to help and are grateful for the trust and loyalty you’ve placed in us as a member. Your satisfaction is what drives us, and we truly appreciate having you as part of the USCCA family!
I received excellent service
I received excellent service. After submitting an inquiry via email, I received a follow-up phone call within minutes. I had expected a reply to my email, so the phone call was an unexpected and impressive gesture. I'm confident that if I encounter a serious situation, they will respond promptly.
29 November 2024
Unprompted review
Reply from USCCA
Thank you for sharing your experience, Malcolm! We’re happy to hear that our team was able to assist you quickly and exceeded your expectations. Providing great service and support, especially when it matters most, is what we strive for. Your confidence in us means the world, and we’re always here whenever you need anything.
Josh was very informative
Josh was very informative. He stayed on the phone with me till I got the email he sent me. I will be a lifetime member!
9 November 2024
Unprompted review
Reply from USCCA
Thank you, Brandon, for the wonderful review and for highlighting the fantastic service Josh provided. We’re glad to hear he took great care in ensuring you received his email. We’re truly honored to have you as a lifetime member of the USCCA!
An organization that cares
Contact with a customer service agent exceeded my expectations. He confirmed the extent of my coverage and arranged for an ID card and other things to be sent. His attitude reflects the USCCA comforting concept of support.
7 November 2024
Unprompted review
Reply from USCCA
Thank you for sharing your experience! We're so pleased to hear that our advisor exceeded your expectations and provided clarity on your coverage. It’s great to know that his supportive approach reflected the USCCA’s commitment to comfort and peace of mind for our members. We’re here whenever you need us—thank you for being part of the USCCA family!
Jessica J provided exceptional service…
Jessica J provided exceptional service and was a delight to talk with. She fixed my duplicate account issue quickly and smoothly, so I was surprised when she mentioned she was new--she performed as though she were an old hand.
5 November 2024
Unprompted review
Reply from USCCA
Thank you for your kind words! We're happy to hear that Jessica provided exceptional service and resolved your account issue so smoothly. She’s a fantastic addition to our team, and it's wonderful to see her make such a positive impact. We’ll be sure to pass along your compliments to her—she’ll be delighted to know she made a difference. If you ever need assistance again, don’t hesitate to reach out!
Best action for legal care
The attention they pressed to the conversation. Support and advice went you needed
2 November 2024
Unprompted review
Reply from USCCA
Thank you for the 5-star review, Oscar! We’re so glad to hear that you felt supported and well-advised. Our goal is always to provide attentive and helpful service, and we’re here whenever you need us. Thanks again for your feedback.
John was very helpful
John was very helpful, knowledgeable, and friendly. He took care of my problem quickly. Highly Recommend!
29 October 2024
Unprompted review
Reply from USCCA
Thank you so much for your 5-star review, Jerry! We’re glad to hear that John provided you with helpful, knowledgeable, and friendly service and resolved your issue promptly. Your recommendation means a lot to us!
Always a pleasure and pleasant…
Always a pleasure and pleasant experience speaking with the well knowledgeable agents , they take their time and fulfill your every need as possible. USCCA is 1 of the best companies around thusfar.
28 October 2024
Unprompted review
Reply from USCCA
Thank you for the fantastic review, James! We’re so glad to hear that our knowledgeable agents have provided a positive experience and taken the time to meet your needs. Your kind words mean a lot to us, and we’re honored to be considered one of the best. We’re here whenever you need us!
I have been with USCCA for over 2 years…
I have been with USCCA for over 2 years now and they are just a great company. From their classes, in person or online, to their customer service, everything is very professional and direct.
29 October 2024
Unprompted review
Reply from USCCA
Thank you so much for your 5-star review and for being with us for over two years! We’re glad that you’re enjoying our classes and our customer service. Professionalism and clarity are what we strive for, so it’s wonderful to know we’re meeting your expectations. If there’s ever anything more we can do, don’t hesitate to reach out!
You feel the piece of mind with the…Assurance They Will Be There if Needed
You feel the piece of mind with the assurance they will be there the moment you may need there assistance. Wonderful to talk to.
16 October 2024
Unprompted review
Reply from USCCA
Thank you, Robert, for your thoughtful review! We’re so glad to hear that you feel peace of mind knowing we’ll be there when you need us. It’s wonderful to know you’ve had great conversations with our team. If you ever need anything, don’t hesitate to reach out—we’re always here for you!
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