Best price for what I wanted anywhere online. Ordering process very easy and was kept informed at every process from paying for my item which I like. My only problem is that when I received my b... See more
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About USC
Written by the company
Customer Service Opening Hours
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
(All Times are GMT)
Contact us via Customer CareContact info
Unit A, Brook Park East, Meadow Lane, NG20 8RY, Shirebrook, United Kingdom
- www.usc.co.uk
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Great prices !!
I just bought a pair of shoes for my son that were over £150 on other sites, and I got them here for only £48! The best price on the market — amazing value and great quality. I’ll definitely shop here again.
Two items ordered both CP presents for…
Two items ordered both CP presents for Xmas The CP shorts arrived with lens missing obviously been taken from packing as it was open. We asked to return and exchange for same item was told out of stock. So was offered £6 refund which was very disappointing. And what was more disappointing later looking on line they were in stock. Very disappointing when the lens is what creates an authenticity for the garment. Disappointment on Xmas morning ☹️
Size was just made up
Size was just made up. Very clearly just done to sell an unpopular size as "regular". I'm out £15 even if I return them, I feel scammed, will be leaving reviews everywhere to warn others.
Another useless company
Another useless company that needs to go. Paid for DPD next day as endless issues with Evri. Lo and behold they send a ~£300 sweater with Evri instead and it's already missing the next morning at 9am and charge me still for DPD, couldn't make it up.
I would strongly advise ordering anything over Christmas with them, they clearly have significant issues as evidenced by the recent reviews here.
Customer services just confirmed the parcel was missing, did nothing and then tried to tell me to wait, haha, insane, so now I have to waste more time on a chargeback.
If you scroll down you'll see another customer with the exact same issues. The fact there are not even boilerplate customer services responses to the appalling experiences says it all.
Great price, fast delivery
I ordered a pair of Timberland’s for my husband’s Christmas present, USC had the best price overall. The previous reviews almost made me doubt whether I should but I decided to go for it anyway as I saved around £30.
I paid for standard delivery on the Sunday (not next day as a lot of people had complained about this) and they came on the Tuesday, tracked by Evri.
They came in perfect condition with the box in a good condition too. Overall I’d use USC again, everything was shipped by Sports Direct anyway and there were no issues.
Bought timberland boots for £190 in…
Bought timberland boots for £190 in cash returned them and no cash or refund given only a credit note forced into buying something I didn’t really want definitely won’t be back
Parcel was lost in warehouse
Parcel was lost in warehouse. I had to jump through hoops trying to get sorted. Make it easier to contact a human being when something goes wrong. I am the customer after all!
I ordered a Ted Baker scarf which was…
I ordered a Ted Baker scarf which was shown with a gift box. It arrived in a plastic bag without its gift box.
WORST CUSTOMER SERVICE AND DELIVERY…
WORST CUSTOMER SERVICE AND DELIVERY SYTEM TROUGH EVRI MADE ME WAIT A WEEK CONSITANTLY CHASE THEM BOTH TO TELL ME "OH DIDNT YOU KNOW WE LOST YOUR £160 PARCEL" WHICH TO PISS ME OF EVEN MORE IS KNOW OUT OF STOCK
WILL NEVER NEVER USE USC AGAIN
Happy with the price and product…
Happy with the price and product delivery was on time too
Great service
Great service, fast and safe delivery. Items exactly like on photo. Very happy.
I'd advise you not to order online
Had a gift card given to me - made an order online with Nov 19th as delivery date, then heard nothing for a week and no delivery came. Contacted USC who told me that my order 'was never authorised' even though i had an order number - Had a new gift card sent via email, tried to use it on checkout to make the order again and 'something went wrong' now shows when I try to make the order. I made my original order on 13th November, its now 30th This is the worst experience of making an order I've ever experienced.
Finally got my package yesterday
Finally got my package yesterday. Thanks. I think next day delivery should be removed if it can’t be honoured. Fully understand it can be busy, but 4 days after placing order isn’t good. On the plus side, great items at great prices. Thank you to the agent that picked up my email for rushing this through.
Paid for next day delivery with DPD and…
Paid for next day delivery with DPD and order was sent to EVRI! No surprise wasn't a next day delivery! Tried to contact USC costumer service about it( before the order being even processed) saying I don't want it delivered by EVRI, thats why I paid extra for the delivery, answer was: sorry for the inconvenience, we will offer you free delivery on your next order! Of course I said sorry for the inconvenience, but I want to cancel my order, and they answered i have to wait 24h? After reading the policy I understood why, now they can reimburse me with a shop credit instead of a full refund! Surprisingly order was processed a few minutes after I contacted the customer service preventing the cancellation from happening! Meanwhile I raised a dispute and will be waiting for a resolution for the next 28 days! Dodgy company that I wouldn't recommend to anyone
This was a fraudulent purchace on my…
This was a fraudulent purchace on my account refeted to fraud team
Ordered and delivered in less than…
Ordered and delivered in less than 24hours. Amazing service
Overcharged?
Before my Black Friday purchase had arrived the price had dropped by £12 which is over 15%!
This had left me very disappointed.
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