USC Reviews 

Paid for DPD Delivery and got Evri. Pathetic

Order cam within 24hr of evri receiving it can’t complain

I ordered jeans for my wife for Xmas didn’t fit I sent back on 29th with another pair I gt myself both too big ask for refund had gets email to get refund but only 1 pair wait a day or two to see if they will refund second pair didn’t then tried to find a wait to get in contact with them wat a terrible mind field way to try get speak with someone for help . on chat was told
reason 1 they haven’t received item I said impossible as was in one parcel
With the 2 pair in it
Reason 2 they’ve been damaged I asked for photos of proof of returns as the courier company said the retailer are obligated to do this if I knew the postcode of the place they gt delivered I can retrieve the photo on the delivery app which I don’t as there portal return

Get a email saying a usc parcel is on way av not ordered anything else waiting to here still
then gets email 3 reason they have been washed so won’t be getting refund I said impossible
They have factory fitted tags on the jeans in packaging
Av asked for proof again in dated this is 3 different reasons funny how they product in no longer in stock so pure lies not to give refund time to seek legal in report to omnibus man

Not too mention a did to orders costing total &900 in due back 125 for theses jeans totally disgraceful total lies scammers

DO NOT BUY FROM HERE AVOID AVOID AVOID AVOID AVOID AVOID SCAMMERS

If I could return to store the rest I would but no way I trust to send bk as they did this my first return back

My orders keep getting lost, I ordered a package, got lost, got a replacement, got lost, received a refund, now re-ordered few of the same staffs as the others had no stock of my size, got lost again

Delivered on time but was delivered with security tag still attached to jacket this caused severe problems getting it removed

Very good company, fast delivery and good customer service all with great quality products,

USC Store Stirling - on returning to store with an item which was minus a logo the Manager would not deal with us and threatened to call security to escort us off the premises. At age 73 and 80 with a receipt for an item at £128 I do not find this behaviour acceptable.

Usc is a good place to shop…
Top brands , fast delivery and real good prices ,,,,make last years look good this year

USC sent the wrong item, then sent the wrong replacement. Ticket 16964083 / Order USC50000000225554E. Support acknowledged the error and initially discussed collection, but then issued a returns process requiring me to print a label, package the parcel and/or use a drop-off point. I explained I cannot do print/pack/drop-off due to injury and requested a home collection where the driver brings/applies the label, or refund without return. They refused to provide a workable return method and closed the chat. I am still waiting for a supervisor/returns manager to resolve this in writing.

Placed order. Paid using PayPal. Order confirmed by USC. Payment confirmed by PayPal. Order cancelled by USC saying payment not authorised. Absolute nonsense. Order placed again. Exactly same acknowledgments. Order cancelled again by USC. I now have two payments showing on PayPal. Told by USC that reserved funds will be released at a later date. Incredible!

Just noticed from other reviews that this is happening all the time to other customers. Is this a scam?

RELEASE THE FUNDS IMMEDIATELY.

USC - Utterly Shambolic Company. Will never order from them again.

Super delivery services and very fair prices 5*

Placed an order, they then cancelled the order stating they couldn't authorise the payment even though PayPal have authorised the payment, my money £167 is now stuck in pending for a month with PayPal as it was authorised when the purchase was made, PayPal state only the retailer can cancel it between now and then, the retailer usc terrible service, there response we couldn't authorise payment which is clearly a lie as payment was authorised, basically cant be bothered with the customer, more likely goods out of stock being the real reason.

Farina very nice and informative being that it's my first time at this facility and patiently assisted me in finding right information for my pickup and where to go

First attempt atnthe purchase was cancelled by usc.
I then redidnthenorder and paid extra for 48hr delivery, still not delivered.
Evri strikes again

Great website and good prices in the sale

Paid for 4 items online all went in the basket took full payment sent a confirmation email then minutes later sent a second email to say 3 items cancelled. Still took full payment plus a delivery charge. If items not available why take payment for them. Terrible customer service

Ordered well within the time frame for Christmas delivery. In fact, the date for latest package arrival was 22/12. Item did not come on 22nd or 23rd or even 26th... Very annoyed and disappointed since this was a Christmas gift which did not arrive on time. Item finally arrived on 27th, 4 days after expected delivery date :|

Disappointing. Ordered items with guaranteed delivery for Christmas, which never arrived! Customer service advised there was a technical glitch which meant they were never dispatched, told them I never received any notification to advise of the delay. They suggested cancelling and reordering instead. I asked if they would refund the delivery charge as a goodwill gesture since they were Christmas presents and the delay was their mistake and was told no

The company could improve by actually honouring the original order I placed, 20% off £100 vouchers so I ordered 3 and never got them or an explanation as to why until I could finally contact customer services and for them to tell me they couldn’t process payment, even though it was processed my side with email confirmation from them and PayPal, by the time I found out, the promotion had finished so I wasn’t able to reorder and only got offered 10% off my next order, very disappointing and as this is the second promotion this has happened to me, I’m put off ordering from you again. A formal complaint will be made.