Usa4books Reviews 

373
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the books are available at very affordable prices compared to other major online retailers. Consumers are also very pleased with the fast shipping service, noting that orders arrive promptly and in perfect condition. Buyers love the wide selection of available book sets, making it easy to find wonderful gifts for their children. Though some customers experienced frustrating delivery delays, noting that shipments got stuck in transit for weeks. A few other people also felt that the protective packaging was inadequate, leading to damaged book sets upon arrival. Some reviewers were not happy with receiving incorrect items or experiencing poor communication regarding tracking information.

What people talk about most

Product

Reviewers mention positive feedback about product quality and accuracy. Customers frequently state that the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting fast shipping and timely... See more

Order

Clients share ambiguous opinions on order experiences, with some highlighting prompt deliveries, beautiful... See more

Price

People report high satisfaction with the affordable price. Consumers consistently note that rates are cheaper... See more

Quality

Users describe satisfaction with product quality, noting that books are received in perfect condition and are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sometimes when you buy online, you never hear from that company about shipping. You don't know when or if you will receive your order, you communicated with me regularly until my order arrived in a v... See more

Rated 5 out of 5 stars

These guys offered a hard to find book series, new condition as a set, for cheaper than other major retailers. The order arrived quickly and in mint condition. I'm very pleased and will use them again... See more

Rated 5 out of 5 stars

Great process. I found USA4Books by accident, and I’m happy I did. Their prices are better than others, and the product was shipped immediately and received in perfect condition.

Rated 5 out of 5 stars

The books came very quickly - within a few days or ordering, and arrived in great condition! My kids have been enjoying them, and I’d order from USA4books again.


Company details

  1. Books Wholesaler

Written by the company

USA 4 Books - The Peoples Book Store to Buy Discounted Books Online USA 4 Books is a High Discounted Bookstore where you can Buy Popular Books Online at low prices. There's a World of books to choose from such as: Children's Books, Range includes Baby Books (0-3), Books for Toddlers (3-5), Early Readers (5-7), Childrens Story books (7-11), Young Teens (11-14), Young Adults (14-16) and Childrens Educational Books. Our Adult Fiction Books, Range includes Classics Novels, Comic Books, Crime, Thriller, Mystery Novels, General Fiction, Horror, Romance, Science Fiction and War. Our Non-Fiction Range includes: Academic, Photography, Audio books, Business, Cook Books, Craft Books, Health and Fitness Books, Mind, Body, Spirit (Tarot). At USA 4 Books you will find the Best Children's Books to read from our bookstore. We are proud to continue to offer you competitively low prices since our opening. USA 4 Books’s journey started by selling educational books. We grew our business and expanded our range and have since grown into being a specialist in children’s book sets. We offer affordable and quality collection series. We are one of the biggest independent bookstores and provide services such as offering wholesale buying options to schools all over the world. We provide our customers with brand new book set collections and gift sets. We have an extensive range filled with bestsellers, classics, tasty cookbooks, children’s books, audio books, fiction and nonfiction. We’ve always got offers on and savings up to a whopping 80% off RRP. The best thing about USA 4 Books is the fact that we are majorly committed to providing our amazing and incredibly important customers with the highest-quality of service, that we deliver seamlessly and catered to customer’s particular needs. Need help? Don’t worry! Any questions or queries you incur as you browse our catalogue or shop our broad range of discounted affordable and quality book sets, can be easily sent to us via phone or email. We’ll promise to respond to your questions promptly and helpfully. We also provide 14 day returns so if you’re not happy, all you have to do is send it back to us and we’ll refund you in full. We always like to give back to our customers. Once we give you a promise, we won’t break it. If you’re happy, we’re happy. Join us on our next chapter in the world of USA 4 Books.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

373 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(373)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Exchange

I was greatly impressed with this experience. I found the series I was looking for, at a price I liked! The shipping was fast and they provided tracking every step of the way. I will be using this service again.

23 February 2026
Rated 4 out of 5 stars

Wrong shipping was entered by Shop app

Wrong shipping was entered by Shop app. Sent an email immediately to have the correct address updated. No reply and was shipped 2 days later anyway without the correct address.

UPDATE:
Refund issued without a problem. Did receive timely communication about the refund.

21 February 2026
Usa4books logo

Reply from Usa4books

Thank you for your feedback. It seems your email may have gone to your spam or junk folder. We intend to respond to all emails within 24 hours, so we apologize if our reply was not received.

Rated 1 out of 5 stars

Scam

I ordered a book set and was sent the wrong one. After a ridiculous amount of back-and-forth emails, customer service was rude and dismissive, but eventually promised that if I shipped the books back, they’d send the correct set and reimburse my shipping.

I paid $75 to ship the books back. I still have no replacement, no refund, and no shipping reimbursement.

At this point, it feels like I was lied to just to get the books back. Completely unprofessional and unethical. Save yourself the headache and order elsewhere.

20 November 2025
Unprompted review
Usa4books logo

Reply from Usa4books

We understand your position. However, as advised previously, we asked
for confirmation of the return shipping cost before the items were
sent back so we could approve and confirm reimbursement in advance.
Unfortunately, this confirmation was not received prior to the return
being made.

Rated 1 out of 5 stars

book set for my daughter…

I bought a book set for my daughter back in November, for Christmas and the delivery date was Dec 9th. That date came and went with not receiving the books and I had to email this company multiple times before I got an answer. They basically said it was FedEx issue. After Christmas I emailed them again because we still haven't received the book set and they said it got lost in transit so they would send out another set and it would be at my house in 8 days. It's been 8 days and still no books. I think this company is a fraud and hope people don't get scammed like I did.

9 January 2026
Unprompted review
Usa4books logo

Reply from Usa4books

We’re very sorry for the inconvenience.

We did send a replacement item, and according to the courier, it has already been delivered.

Rated 3 out of 5 stars

Quick shipping but expect damages

Shipping was quick but the book set came damaged. No padding between the box and the plastic wrapped box set. Contacted them via email and while they seemed to not want to try to put in a claim to FedEx (as I thought they were to blame initially) but were willing to send another set as it was a Xmas present. Just received the new copy and it was more damaged than the initial set, boxed the same exact way as the original delivery.

8 January 2026
Unprompted review
Usa4books logo

Reply from Usa4books

We pack all orders in thick, protective boxes. Unfortunately, once the parcel leaves our warehouse, we cannot control how it is handled during shipping.

We did ship out another item as promised, and we believe the damage occurred during transit, not due to any fault on our part.

Rated 4 out of 5 stars

I received my order rather quickly

I received my order rather quickly. The only issue I have is that the books I ordered where 2 complete box sets yet they didn't come with the boxes. Only the books wrapped in plastic wrap. They were a gift for my son for his birthday. He loved them but I'm disappointed that they didn't come in the box since I bought the box sets. Other than that they were good. No issues

29 December 2025

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