Ubisoft Reviews 1,997

Wouldn't allow games to be played. The software won't uninstall (I went through everything, files, background apps running, the whole 9 yards). It's the biggest killer of trying to play games now. I actually don't want to play these games anymore after spending 10+ hours trying to play a game I looked forward to for 6 months.

absolutely horrible company. they are a gaming company but cant keep their connect app connected.... wow. im about to get a refund and never touch ubisoft again

Just impossible to play The Crew Motorfest on Steam Deck
Keep disconnecting for no reason after 3 to 5 min of gaming.
Also when you want to make a claim on the Ubisoft Support, surprisingly you cannot do anything when you click the tab "Troubleshooting" then "technical Issues" you cannot type any text, upload any files. Just can't contact them...
If you contact the customer service they will just tell you they can't do anything, go find a solution on discord then close the case.
Which you can translate to "f*** off, find the problem yourself"

Very very disappointing and unprofessional.

I think it is incredibly stupid as well as unreasonable that I cannot access DLC that I have paid a decent amount of money for, in New Game + in Avatar Frontiers of Pandora. What a dumb decision. Other game studios can make it work, but not Ubisoft?

Also, there are so many bugs and graphic errors now the game is verging on unplayable.

Worst company ever, my account is hacked and they cant verify i am owner of account..
F U UBISOFT

Everything wrong with gaming and gaming industry combined in one firm - what a bad place and completely boring games

If you make your own launcher (Ubisoft play connect or whatever it is called) at least try to make it good.

Ubisoft is by far the worst, bring out a game, make as much money as they can from it then leave it to go to trash, rainbow six siege for example, over run by cheats and hackers, multiple reports with video proof yet nothing is ever done, it has declined more and more every month and has become unplayable.

So it is not only that Ubisoft forces you to install their terrific launcher if you want to play their games at XBOX Gamepass, but half of the time it is not even working. Infinite loadings, crashes during the game for so called "connection issues" and then me not being able to run the game afterwards for hours. Well done Ubisoft, this is the last time I have paid you anything!

No support or help in customer service. Just sending automated emails. They do not care about the client´s problems with Ubisoft, even when you are paying for a service or premium.

The devs are not at fault but the people running the corporate side of ubi should be tried for treason. I hate these people so much they are so greedy that they ruin everything they come in contact with. People often say that capitalism is evil but don’t understand it. Ubisoft is the perfect example of that evil.

These people are buggin because my Ubisoft account got stolen and it only took 2 days just for Ubisoft you kick off the hacker

I bought game on Steam and they force me to download launcher? Why? If CDprojectRED can put Witcher and Cyberpunk on GOG and do not force me to download it or to log in there. Ubi do not care about you enjoying game after you buy it. You must give them your info to them and log in every single time when you want to play again and again.They do not care about customers at all and punish them for using anything but their useless barely working launcher.

Bought a game and cannot even install it without crashes and errors

TO be brutally honest - I think they are in the deep hole as of now because they lack some ideas! All they do is make a game and call it assassins creed and add a location, it was walhalla, mirage, origins, and etc, the locations are changing but the idea is still the same! I tried mirage and it;s not bad, but make sure to develop some new games with better ideas, you can do it.

Recent experiences have been appalling. Games are trahs and customer has been worse. No soul left anymore just a company trying to make as much money as possible. Perfect example of what could have been. But of course money comes 1st second and third when it comes to priorities.

Most crazy company ever. Just paid top dollar for a new game. They force me to use their ubisoft connect service, which does not work well. Now I am locked out my account and it is suspended and I cannot play the game. The CORE thing of the company, make a game and ensure their customers can play it failed due to all the redundant things they want to do around. Please FOCUS on the basics.

Thank you

Refused to refund accidental annual subscription - contacted them the very same minute I was charged 90$.

Got hit with a ''Digital goods can not be refunded''

If I have to be honest about Ubisoft, their video games have really good games but their customer support is lacking and unprofessional. They're not able help to me change my birth date due to them accusing me of fraudulent activity and account sharing when it was given to me by my father who and he doesn't care about gaming and online in general. If there's improvement give us the option to actually change our birth date and not just the emails. If this keeps up i will no longer buy games from Ubisoft due to their unprofessionalism. I have been playing ubisoft games since late 2000s and up to this year while playing on PS3, PS4 and lastly PS5.

Here to write a review on the same tone as Ubisofts massive entertainments layoff statement.

This is not a bad review.....I am simply exercising my right to participate in an Expedited Relationship De-escalation Program.

P.s. recent games have been sub par anyways. Ala skull and bones, starwars outlaws...etc