UPERFECT Reviews 

Hallo, i wann to know ist will be a dual monitor 24 or 27 ich in 4k live delta max 23.8 but in 2k Resolution or 4k will be great. I have sein Thatcher innoview have so a monitor with this specs. I love the delta Max but its only "1080P" and not 2k or 4k
Thank you

Recently I have received the 21.5" 120Hz potable touch montor. All specified functions work straight out of the box with my mini Win-11 PC. I have the intention to use these as a XXL Windows Tablet. My question for the customer service has been answered swiftly, redirected to the right channel.

Response from the team was prompt

Great product with high quality
Loved it

Lightening fast, adequate and polite! Only problem is the distance and the time you have to wait for a replacement.

I ordered a monitor and all went very well. Shipped in a couple of days, arrived quickly, no import duties and no damages. It worked perfectly.
The monitor itself is showing some weakness, but it was all clearly known from the beginning, so im very satisfied.

I purchased the Uperfect dual monitors with the expectation they would work as advertised, but the experience has been extremely disappointing. At no point on Uperfect’s website or in any of their information materials does it state that, in order to use the dual monitors outside of a direct computer connection, you must use a “single-input, two-output docking station.” This is a critical piece of information that completely changes the setup requirements.

Because this was never disclosed, I purchased a docking station that is now completely incompatible. This has become a very expensive mistake—entirely due to Uperfect’s lack of transparency.

To make matters worse, Uperfect’s customer support has been unhelpful. My emails have gone round in circles with no real solutions, and instead of addressing the actual problem, their only suggestion was for me to purchase yet another docking station—at additional cost to me. This is not a fair or honest way to treat customers.

The lack of clear product information and the dismissive approach from support has left me with a product I cannot fully use and unexpected costs I should never have incurred. I would strongly caution anyone considering purchasing Uperfect monitors to be fully aware of the hidden requirements and the poor after-sales support. Not to mention the lack of resolution from a company that prides themselves as being the leaders in "Building work stations". Very disappointing.

Great Experience with my UPerfect Monitor and nice Support for technical questions and issues.

I had a question about the version of the Ucolor O2. They immediately responded in a way I am not used to. It was refreshing to get true friendly help, not the standard support go-around. The website could be a bit more helpful but they cleared up my questions quickly by responding very timely to my several concerns and I ended up changing my order because they helped me to understand that there was another version that better suited my interest. Usually support wants to get rid of you but insted here they wanted a conversation with me to help me get exactly what I wanted. How often does that happen? Not often!

The original screen i had was really great. super bright & clear.

Unfortunately it froze or died a few years later and i reached out to the team and they were really on to it. Sent a video of the malfunction and was offered a replacement of the current version or choose a different one & pay the difference.

lots of comms and nothing but easy for me - so i do really recommend Uperfect :)

Very good product, 22 inch 4K monitor. Excellent service with quick and efficient delivery.

My question wasn't hard to answer but the response time was impeccable. That alone strengthened my trust in the brand and its products, which I'll continue purchasing. Thank you Stella and Uperfect!

superb response

UPerfect has a good selection of products for this portable monitor market. The prices are very competitive and the products seem to be good quality. I had to deal with the sales support and got a good response in a reasonable time. Good experience with them so far, given they are an overseas company serving the European market.

I purchased two Uperfect UGame C2 Pro (M160T04) for use on the go. My main reason for choosing this model was that it matches well with my current Legion 5 Pro laptop, which thankfully it does. They have basically the same aspect ratio and resolution, with approximately the same screen size, bevel size, matte surface, and color gamut.

- The colors did not match at first, I had to adjust them using the OSD settings, but after a bit of trial and error, I managed to get a set of values for each monitor that gets them close enough to the laptop screen;
- After applying adjustments, the colors look good, not as good as the ones on my Dell monitors, but very close to the ones on my laptop screen. As far as I can tell, they seem to truly be 100% sRGB IPS panels with 178 viewing angles;
- The OSD works well, the buttons are decent, but it takes a bit of time getting used to them. It does not provide that many adjustment options, but what it provides is more than enough for me. I am using Twinkle Tray to control the Brightness and Contrast from Windows anyway;
- I like the included flip cover, it is of decent quality without being a fingerprint magnet, and works well at supporting the monitor when in use or protecting it from scratches when in storage;
- Both my monitors have a tiny 0.5-0.7mm gap between the top plastic bevel and the metal frame. This seems to be caused by a manufacturing error, as there is something inside that pushes the frame to bulge a bit in that area. It doesn't bother me that much, I am mentioning it because it is something I noticed in hopes they will be able to fix this in future models;
- I am able to power and use both my monitors using only the included Type-C cables, but keep in mind that if you want Max Brightness, you need to power them using the included 20W adapter. This makes sense, as there is a limited amount of power that a USB-C port/cable can deliver in parallel with a video signal;
- The included power adapters do not support PPS, they can only output 5V-3A, 9V-2.22A, 12V-1.66A, so you are limited in their use. However, I tested my Google GA03502-EU 30W charger and a different USB-C cable and was able to power them without issues;
- The included cables are good, but I find them a bit too thick and hard to bend/handle. I recommend including some USB-C/HDMI-D U-shaped adapters with your order, as they will come in handy when managing cables. I will also be ordering a set of L-shaped adapters from a local shop to help with this;

Overall, apart from a few suggestions for improvements, I am satisfied with my purchase and will definitely recommend these to other people.

I bought 2 X A17 portable screens. Their quality was excellent. Unfortunately, 1 of them got damaged in the center part while carrying it out on my backpack. UPerfect reacted promptly and offered me another screen for free and I could keep the original one. This is what one can call perfect customer support. Thanks for your flexibility!

We bought a portable 21 inch touch monitor. It had a dead touch area out of the box center left of the screen. 3 weeks of support exchange with videos demonstrating that the monitor was faulty and their ‘technical team’ continues to say that the screnn is working as expected and that they won’t do anything about it. Shocking ignorance example of bad manufacturing support. DO NOT BUY FROM THEM

Had an issue with the new UMax 24" IPS Display that I just bought a few months back. Product support was accomplished via screenshots and answering questions and within a couple of days a return tag was emailed. The day the defective one was received, a new one was sent as a replacement. It's highly recommended you SAVE your original packaging! The panel is very fragile and when I got the replacement within another few days (total turnaround was maybe a week and half) it was double boxed and double wrapped in heavy plastic shipping wrap! Fantastic! I cannot praise UPERFECT's support team (Thanks, Jenny!!) enough! Very happy customer and would recommend this panel !!

Bought this panel as it's the largest portable available

the returns comms and support were great.

The quality of the monitor (O2) is ok but not impressive. Requires a lot of adjusting to match my macbook pro monitor. Had an issue with the size of the ubag which was ultimately resolved, but I had to push for it.