Unlimited Web Hosting Reviews 

4,201
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional support team, noting how quickly staff members respond to tickets, manage migrations, and expertly resolve unexpected website problems at any hour. Many users also mention that purchasing domains and setting up new hosting plans is completely seamless, backed by patient, knowledgeable, and professional personnel. Some reviewers were not happy with website updates occasionally taking several days to come into effect and certain strict operational rules. A few consumers additionally pointed out that support explanations can sometimes feel a bit brief or that specific server response metrics could be improved.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the quick, effective, and professional... See more

Response time

Customers consistently note positive experiences with response time, highlighting that support agents reply... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are consistently... See more

Staff

People report positive experiences with staff, highlighting their exceptional expertise, promptness, and... See more

Website

Clients share positive opinions on website hosting, highlighting reliable uptime and fast loading speeds due... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time in a few years I've had to ask for support, but just like at the start excellent, prompt support. Amazing value I think - good price and support is provided by people who are obviously IT... See more

Rated 5 out of 5 stars

I've been with Unlimited Web Hosting for a few years now, and as well as my own personal hosting account, we also use them at work for VPS hosting. These guys are simply the best, and I'd be hard p... See more

Rated 5 out of 5 stars

I've used Unlimited Web hosting since 2012 and I find their support invaluable. On the odd occasion when I have a problem I just complete a ticket and they get back to me quickly having either resolve... See more

Rated 5 out of 5 stars

Excellent, quick and friendly service as always. Have hosted my site with unlimitedwebhosting.co.uk for around 14 years now and no mater what time day or night, the guys at unlimitedwebhosting.co.uk... See more


Company details

  1. Web Hosting Company
  2. DNS Provider
  3. e-Commerce Solution Provider
  4. Email Service Provider

Written by the company

UK Web Hosting Provider. Lightning-fast SSD servers and expert UK support. Unlimited Web Hosting, Reseller Hosting, VPS and Domains.


Contact info

5.0

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(4,201)

292 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great support

Great support. Been with Unlimited Web Hosting for a few years now. Always pleased with the service received when I have a problem.

11 May 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, very fast response when I opened a ticket. I will definitely continue to use Unlimited Web Hosting.

9 May 2026
Rated 5 out of 5 stars

Tommy is a G

Tommy understood an issue I had with my domain very quickly and provided a solution in real time.

Thanks again!

6 May 2026
Rated 5 out of 5 stars

Fantastic

Very quick to answer support tickets and very patient with customers who don't know what they're doing! So glad that I changed provider. Thoroughly recommended.

5 May 2026
Rated 5 out of 5 stars

I forgot to back up a new website which…

I forgot to back up a new website which was a big mistake because hours later I broke it. As soon as I contacted the guys at Unlimted Web Hosting it was fixed in minutes as they back up many times a day. These guys are fantastic and I could not imagine hosting anywhere else. Highly recommened A++++

1 May 2026
Rated 5 out of 5 stars

Super fast Help desk response and fix

I had a corruption that was preventing some of the higher functions of our site working caused by a suspected malfunctioned plugin update that had corrupted something.
We raised a ticket, Nick in support, answered the ticket and also fixed the problem before I even had chance to stir my tea. Superb service, you can't get better than that. Five stars all the way

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent as always

Excellent as always, well over a decade now and they are still tip top, on the ball and haven't gone the way of the big messes. Super helpful, knowledgeable and never take long at all.

30 April 2026
Rated 5 out of 5 stars

10 years, great experience

We've been using Unlimited Web Hosting for nearly 10 years. The service throughout has been faultless. Practically no downtime over that period. If there is an issue or a query, their support team are knowledgeable and fast to respond.

24 April 2026
Rated 5 out of 5 stars

Top notch support!

Support is what makes or breaks a web host and I really can't complain about the support that I've received so far. Each ticket has been very quickly responded to (in 1 case in under a minute - thanks Danny!) and all their support staff have been polite and knowledgeable!

20 April 2026

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