Universal Skills Group Reviews 

1,594
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently discuss the incredible dedication and approachability of the trainers, who make complex technical concepts remarkably simple and easy to understand during daily practical sessions. Many participants note that the welcoming, high-energy atmosphere creates a genuinely fun environment where learning becomes effortless and enjoyable. Some people also felt that the training centres feature modern classrooms and exceptionally well-structured courses designed to guide students smoothly from start to finish. Reviewers consistently express deep appreciation for the continuous support, noting they feel fully prepared and entirely confident to handle their future careers and certifications.

What people talk about most

Staff

Clients share high satisfaction regarding the staff, frequently highlighting the friendly and supportive... See more

User experience

People report positive experiences with user experience, highlighting knowledgeable and supportive trainers... See more

Facilities

Customers expressed great satisfaction regarding the facilities, frequently highlighting the modern... See more

Service

Reviewers express great satisfaction with the exceptional service, highlighting professional trainers and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These folks ran my ACS and MOCOPA course for my work in 6 months. Excellent staff, always approachable and let you check your understanding for the work. I think the programme itself was extremely wel... See more

Rated 5 out of 5 stars

I came in knowledgeable about boilers, left knowing about meters, and feeling like the energy superhero 'Black Lightening'. The team at the centre made the whole process hands-on, high-energy, and w... See more

Rated 5 out of 5 stars

Just completed my 3 phase with skills group Adam B was our tutor for the week and yet again his professional teaching style and care about his pupils is second to none, again a pleasure to complete a... See more

Rated 5 out of 5 stars

I've just finished a week's refresher course to help me with my job, the trainer John F was amazing, taking his time to explain every aspect of what we were doing. Amazing facilities and amazing st... See more


Company details

  1. Apprenticeship Center
  2. Trade School
  3. Training Centre

Written by the company

Our centre and staff in Wakefield have over 30 years experience in the training industry. Our specialist training facility in Wakefield is outfitted with bespoke gas and power workshops to help develop both practical skills and present learners with a wide range of scenarios that they may be faced with when working out in the field. This is encapsulated most in our indoor street aptly named the ‘Electric Avenue’. We also have a number of classrooms use for theory based learning and assessments. The courses we offer are designed to be industry relevant to make sure every learner completes their time at Universal Skills Group with the skills and knowledge to enter the workplace or self employment fully equipped. We are constantly evolving our offering to keep pace with the energy sector and emerging technology.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,594)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

John and Michael were both good…

John and Michael were both good trainers and created a relaxed environment which encouraged questions. Training centre has excellent facilities with many different setups. Thanks for your help John and Michael!

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Tim was the most ideal teacher…

Tim was the most ideal teacher possible. Knows what he’s talking about and is able to share his knowledge well. Happy to explain things in more detail if required

6 June 2025
Unprompted review
Rated 5 out of 5 stars

I recently completed my training at USG…

I recently completed my training at USG Training Center and am now a qualified Electric Meter Engineer. A big thank you to my tutor Adam for his excellent teaching and support throughout the course. His clear and practical approach made learning easy and effective. I highly recommend USG to anyone looking to start a career in this field.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

3 phase upskill

Recently completed 3 phase upskill with Tim Cowan as our tutor. His knowledge and understanding was top class. All tutors are very approachable and the training centre is top class.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Tutor Tim Cowan made this course a…

Tutor Tim Cowan made this course a breeze with he's tutor technics and ability to get information across, I've used this company for all my qualifications renewal and get the same service everytime,
First class centre!!!!

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Matt and Mike where great

Matt and Mike where great. Good knowledge from both of them and made the course content easy to understand. Facilities and centre where good too 👍

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Belta

Very good teaching. Enjoyable and learned alot. Trainers Matt G and Mike C were class.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

I have had the pleasure of returning...

I have had the pleasure of returning to Universal Skill group again. They always provide an unmatched, brilliant experience.

The assessors are highly professional and very knowledgeable. I could recommend them highly enough.

I will definitely be returning in the future for any upskilling or reassessments.

5*!

17 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look