Universal Skills Group Reviews 

1,593
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently discuss the incredible dedication and approachability of the trainers, who make complex technical concepts remarkably simple and easy to understand during daily practical sessions. Many participants note that the welcoming, high-energy atmosphere creates a genuinely fun environment where learning becomes effortless and enjoyable. Some people also felt that the training centres feature modern classrooms and exceptionally well-structured courses designed to guide students smoothly from start to finish. Reviewers consistently express deep appreciation for the continuous support, noting they feel fully prepared and entirely confident to handle their future careers and certifications.

What people talk about most

Staff

Clients share high satisfaction regarding the staff, frequently highlighting the friendly and supportive... See more

User experience

People report positive experiences with user experience, highlighting knowledgeable and supportive trainers... See more

Facilities

Customers expressed great satisfaction regarding the facilities, frequently highlighting the modern... See more

Service

Reviewers express great satisfaction with the exceptional service, highlighting professional trainers and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These folks ran my ACS and MOCOPA course for my work in 6 months. Excellent staff, always approachable and let you check your understanding for the work. I think the programme itself was extremely wel... See more

Rated 5 out of 5 stars

I came in knowledgeable about boilers, left knowing about meters, and feeling like the energy superhero 'Black Lightening'. The team at the centre made the whole process hands-on, high-energy, and w... See more

Rated 5 out of 5 stars

Just completed my 3 phase with skills group Adam B was our tutor for the week and yet again his professional teaching style and care about his pupils is second to none, again a pleasure to complete a... See more

Rated 5 out of 5 stars

I've just finished a week's refresher course to help me with my job, the trainer John F was amazing, taking his time to explain every aspect of what we were doing. Amazing facilities and amazing st... See more


Company details

  1. Apprenticeship Center
  2. Trade School
  3. Training Centre

Written by the company

Our centre and staff in Wakefield have over 30 years experience in the training industry. Our specialist training facility in Wakefield is outfitted with bespoke gas and power workshops to help develop both practical skills and present learners with a wide range of scenarios that they may be faced with when working out in the field. This is encapsulated most in our indoor street aptly named the ‘Electric Avenue’. We also have a number of classrooms use for theory based learning and assessments. The courses we offer are designed to be industry relevant to make sure every learner completes their time at Universal Skills Group with the skills and knowledge to enter the workplace or self employment fully equipped. We are constantly evolving our offering to keep pace with the energy sector and emerging technology.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,593)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Great course ran by Michael Cottyn

Great course ran by Michael Cottyn, theory and practical was super informative and enjoyful.

Massive help also from Mike Campbell, Adam and Matt during the apprenticeship so huge thanks to them also.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

When I started the course I felt a…

When I started the course I felt a touch overwhelmed, but thanks to the staff here at the centre after completing the course and pass my certifications, I feel ready to tackle my job.
Michael Cottyn has been a great tutor, and was ably assisted by Adam and Mike.
Staff have been friendly and attentive to our needs.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

The centre is well organised and very…

The centre is well organised and very clean and friendly. My tutor was michael cottyn. He was always very professional and helped me get to where i need to be ready for my exams. Very polite and made me feel welcome from day one. He never once judged me. Top man! The other trainers adam and mike cambell were just as good! They was always checking in how we are getting on and was willing to help and answer anthing that was needed. Thank you !

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good training center where I have…

Very good training center where I have done my gas and electric metering apprenticeship. The staff here are great with the teaching making everything very accessible and easy to learn. I had Mike Campbell as a tutor and he went above and beyond to make sure we all understood everything and everyone's opinion could be heard. Tutors Adam and Matt G had us for assessments and were very fair.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Very slow start to the course was…

Very slow start to the course was genuinely good thinking of not completing it but once MIKE CAMPBELL took over everything changed for me, he actually put the time in to get me where I needed to be so can’t thank him enough, also ADAM BROOK top bloke helped me out so much, can’t thank them both enough, everyone in the training has been spot on and have done what they said they would do at the start which was get me though the whole experience so big thank you to everyone

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Smart metering

I am currently completing my Smart Metering apprenticeship with Universal Skills Group, and the experience has been top-tier. The facilities are modern and the course is very well-structured, but the real standout is the staff.

​A special shout-out to Mr. Campbell, who is honestly the superhero of the training centre. His teaching is absolutely wonderful and he has a way of making everything click. He’s like a fine whisky you just love, and honestly, he is the Spiderman I love to listen to! He goes above and beyond to make sure every apprentice is confident and ready for the field. If you’re looking to start a career in the utility sector, this is the place to do it!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

USG review

USG has been a great place to learn over these past 6 months whilst doing my apprenticeship, Micheal Campbell,
our tutor, has not only made it a great learning experience with in depth knowledge and a great style of teaching but has also made it a happy and fun place to learn throughout. All staff have been great that I have been lucky to be involved with such as Adam Brook, Matt Giles and Katy Garside

6 March 2026
Unprompted review
Rated 5 out of 5 stars

If I can do it, anyone can

Before training started it was like falling into an abyss with no clarity in thought. However the training centre had some fantastic staff. They guided us through the whole process with ease. This is definitely an experience where it can be said "if I was successful then anyone can do it".

Big thanks to the entire staff. One of the best crew I've ever met.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Smart metering

I recently completed training with Universal Skills Group with Mike Campbell who was incredible and honestly couldn’t recommend them highly enough. From the start, the whole process was professional, well organised, and really supportive.

The trainers are incredibly knowledgeable and take the time to explain everything clearly, making sure you actually understand the work rather than just rushing through it. They create a really positive learning environment where you feel comfortable asking questions and getting hands-on experience.

What really stood out was how much they genuinely want you to succeed. The support, guidance, and practical training were excellent and have given me real confidence moving forward in my career.

If you’re considering training in this industry, Universal Skills Group is a fantastic place to do it. A great team, great training, and a really valuable experience overall.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

USG Experience

USG has been a great centre for my training. The staff have been friendly and helpful in every situation. Two men in particular carry this motif; The prophet Michael Campbell, and his loyal disciple Adam Brook. These men make it their mission to spread wisdom and knowledge to any willing individual. In particular I appreciate Adam Brook for his help as a tutor, as well as being a half decent bloke.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Perfect from start to finish

Couldnt fault my whole experiencefrom start to finish its been amazing, i feel like iv gained all the skills necessary to go on and achieve my goals....all members of staff are highly skilled throughout all areas covered, a special mention to adam brook my tutor guided me through the whole course brilliantly and was always there for me when i needed him, i feel like he made the whole course enjoyable and id do it all again aslong as he was my tutor again 😀

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Smart Meter Apprenticeship

Over the last 6 months, I’ve been training at Universal Skills Group, Wakefield to complete my ACS and MOCOPA. Every member of staff within the centre has been a massive help in supporting my journey. My tutor, Adam Brook, has been the ideal tutor - mixing classroom work nicely with practical work to create an enjoyable learning experience. I wouldn’t have been able to get through it without his support.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Apprentice course

Adam the tutor was amazing, helping me through the course giving me guidance when I needed it. His teaching style was perfect as he adapted it to everyone’s needs and learning styles giving everyone the same chance to succeed and pass our exams. The company was great and facilities was up to good standards.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

The best group (1)

Great experience over the 6 months of Training all the tutors were super helpful from day one. Special shout out to Adam.B(the main man), Mike.C and Matt.G. thanks guys hopefully see you all soon

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Support from Start to Finish

I recently completed my Smart Meter Engineer apprenticeship with Universal Skills Group, and I honestly couldn’t be happier with my experience.
From start to finish, the support was brilliant and the course was easy to follow. It gave me the skills and confidence I needed to step into the role feeling fully prepared.
Adam was a fantastic tutor, always friendly, patient and happy to help. He really took the time to make sure I understood everything and supported me all the way through.
I’m really grateful for the opportunity and would highly recommend Universal Skills Group to anyone thinking about becoming a Smart Meter Engineer.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

I have been an apprentice at universal…

I have been an apprentice at universal skills group in Wakefield for 6 months as a smart meter apprentice. I came into this knowing nothing at all, but felt reassured, engaged and saw my confidence grow with the help and support from the staff. Professional set up with fantastic staff who are always there to assist and help, with a big shout out to Adam B who was an amazing tutor!

15 September 2025
Unprompted review

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