Bought item through tesco marketplace. Delivery mesup their end. Ref No for refund. Their website says delivered. Tesco supposedly sorting out. Nothing. zero, zilch. Learnt my lesson using tesco m... See more
Company replied
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See what reviewers are saying
Completed cancellation form 28th Oct (same day as ordered. I found item £14 cheaper direct from Mountain Warehouse). Also emailed to cancel. No response and dispatched two days after cancellation subm... See more
First I was a bit sceptical about ordering from this site as some reviews were negative.I suppose you get them everywhere.Jacket arrived in 8 working days from Belgium to Ireland.Its exactly what I ha... See more
Having worn out my very comfortable pair of leather gloves, I could not find anywhere on the high street that sold gloves. So I went on a search....and found Universal Textiles, and saw a picture of a... See more
Company details
Information provided by various external sources
Universal Textiles was initially founded in 1986 as a wholesaler of hosiery products based in Leicester Now we sell high quality products, ranging from clothing, shoes and bags to homeware, including towels, bath mats and bedding. With a wide range of brands including Trespass, Regatta, Hill Interiors, CGB Giftware and many more.
Contact info
50 Oswin Road, LE3 1HR, Leicester, United Kingdom
- 0116 218 2188
- hello@universal-textiles.com
- www.universal-textiles.com
3.0
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was sent a size 7-8 but I ordered an…
Was sent a size 7-8 but I ordered an aged13!
16 February 2023
Unprompted review
What a brilliant service from order to…
What a brilliant service from order to delivery, only took two days. My purchase wonderfully packaged, and are the most comfortable boots I have ever had. Would and have recommended to all my family and friends.
14 February 2023
Unprompted review
They agree they sent me the wrong item…
They agree they sent me the wrong item but will not either send me the correct item I have paid for or refund until I walk to a drop off shop or post office to return their item I did not order!
They have not replied to my request for a courier pick up of unwanted unordered item. They still have my money & I don’t have what it ordered
15 February 2023
Unprompted review
Lovely t shirt fits great
13 February 2023
Unprompted review
Most excellent service
Most excellent service. Fast delivery, good communications. No hassle transaction. Great price for a good quality product. 5* rated experience.
11 February 2023
Unprompted review
Dare 2B DARE 2B WOMENS/LADIES STRIKING III LONG priced Dare 2B DARE 2B WOMENS/LADIES STRIKING III LONG arrived…
Competitively priced and arrived promptly
3 February 2023
Unprompted review
Prompt delivery and comfortable sandals
9 February 2023
Unprompted review
Took weeks to get here and too small
Took weeks to get here. I wear a 3XL in US sizes, so I ordered a 4XL. It fits like a XL. Would not recommend.
2 February 2023
Unprompted review
Order and delivery process straight…
Order and delivery process straight forward
Email order update
Sizing came up smaller than specified
6 February 2023
Unprompted review
Great Value for money
No problems,from ordering to payment to delivery. Great value for money.
27 January 2023
Unprompted review
Very reasonable price and postage
24 January 2023
Unprompted review
Plalced an order for ladies socks…
Placed an order for ladies 100% cotton socks and was so pleased with them I ordered some more. Great product with great service. Recommend this company.
24 January 2023
Unprompted review
Good quality items at a reasonable…
Good quality items at a reasonable price. Shipment was fast and efficient.
Most importantly, they fit well and are very comfortable.
Many thanks.
13 January 2023
Unprompted review
Easy to use site purchased cap which…
Easy to use site purchased cap which was well made and stylish fitted perfect style excellent and well made will use again
6 January 2023
Unprompted review
I'm very happy with the boots
I'm very happy with the boots. It was my first purchase.
Quick delivery with updates.
I highly recommend it.
Thank you.
17 January 2023
Unprompted review
Lovely quality umbrella
Lovely quality umbrella. Automatic open with wooden hooked handle. Good size canopy; looks well made, so let's hope it'll cope with windy weather! Thank you 😀
12 January 2023
Unprompted review
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