Bought item through tesco marketplace. Delivery mesup their end. Ref No for refund. Their website says delivered. Tesco supposedly sorting out. Nothing. zero, zilch. Learnt my lesson using tesco m... See more
Company replied
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Bought item through tesco marketplace. Delivery mesup their end. Ref No for refund. Their website says delivered. Tesco supposedly sorting out. Nothing. zero, zilch. Learnt my lesson using tesco m... See more
Company replied
Completed cancellation form 28th Oct (same day as ordered. I found item £14 cheaper direct from Mountain Warehouse). Also emailed to cancel. No response and dispatched two days after cancellation subm... See more
First I was a bit sceptical about ordering from this site as some reviews were negative.I suppose you get them everywhere.Jacket arrived in 8 working days from Belgium to Ireland.Its exactly what I ha... See more
Having worn out my very comfortable pair of leather gloves, I could not find anywhere on the high street that sold gloves. So I went on a search....and found Universal Textiles, and saw a picture of a... See more
Universal Textiles was initially founded in 1986 as a wholesaler of hosiery products based in Leicester Now we sell high quality products, ranging from clothing, shoes and bags to homeware, including towels, bath mats and bedding. With a wide range of brands including Trespass, Regatta, Hill Interiors, CGB Giftware and many more.
50 Oswin Road, LE3 1HR, Leicester, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I love the wide fitting toes and the quick release lace mechanisms. This is my second pair. It's my backup. I've even washed the one I'm wearing in the washer and dried them on the radiator. I'm pleased to say nothing came loose.
Ordered a hoodie in size 3xl been sent an email confirming dispatch. Email advises the hoodie being sent is size 6xl!! Messaged company but no response.

Reply from Universal Textiles
Everything was as stated on purchase right down to date of delivery which is what people need to know.
The ease of ordering on line, the speed of delivery of chosen item made the whole process a doddle for me.
Cannot input o/number to ID the case as haven’t kept it.
White fleece jacket is for my husband to use when playing bowls matches. He is very pleased with fit/quality of item.
Excellent Gloves, Fast Efficient service & Good Price. Thank You.
I ordered a UK size 12 when I'm normally a UK size 10 and there is a serious issue with the sizing of this item as its more like a UK size 6, UK size 8 at most. So, as well as paying for delivery, I've now also got to pay to return the item due to incorrect sizing. I wouldn't recommend and won't be reordering.
the shoes are exactly like the pic lovely and sturdy and a great fit very happy all round with my purchase
Guys, it’s been a month since my order I did not received it. Can’t reach you neither. Can you revert?
Dreadful policy regarding getting a refund!!! I returned the goods at least 3 weeks ago as all the items were too good! I got proof of postage, thank goodness, and since then until yesterday have been stalled at each request by me to issue the refund. First they wanted the receipt for proof of postage which I sent, and then they wanted a tracking no. which was NOT on the proof of postage, and so it went on and on!!! Eventually, yesterday, when I was thoroughly cheesed off, and said I would be writing a review with Trust Pilot they said they could issue the refund in 24 hours - as yet still to be seen to be believed!!! I WILL NEVER USE THIS COMPANY AGAIN!!! Steer clear, or you'll have palpatations like me!!
First I was a bit sceptical about ordering from this site as some reviews were negative.I suppose you get them everywhere.Jacket arrived in 8 working days from Belgium to Ireland.Its exactly what I have ordered.Highly recommend.A+++++Buy with confidence
Thank you for fast delivery and attentive service.
Bought a trespass belula jacket which I loved but had to return as the sleeves were far too long for me.
United Textiles dispatched the jacket to me promptly and also refunded me promptly. I would recommend this firm and buy from them again without hesitation.
Easy to order.
Quick delivery
Excellent service
I returned Item UTRW7465-2 on 30/01/23 for a refund of payment. I have queried via e-mail on 6/02/23 16/02/23 and also 13/03/23 . I contacted Evri who confirmed that my return had been collected and was in transit on 2/02/23. To date I have not recieved any confirmation or notifiction of the refund due to me. What is more annoying is the fact that my e-mail of 13/03/23 regarding this issue has not been acknowledged or answered. I remain so disappointed with this customer support.
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