Thanks so much to Chris and the whole team for helping us find the right mattress! Everyone was super friendly, helpful, and attentive. They answered all our questions and made the whole experience ea... See more
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From first walking into the shop staff extremely friendly. Couldn’t do enough especially the young lad who was showing us the different carpets. To our surprise he had only been working there 4 weeks.... See more
Company replied
visited the Boston store, I personally have never needed to look for a carpet myself so was feeling quite anxious about the visit. As soon as I arrived I was greeted by team members, I approached the... See more
Company replied
Matt from Boston store has been brilliant over the years he recently came to measure up our bathroom and explained the best options we then went into the store and he gave his expertise and helped pic... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
45 Main Ridge East, PE21 6ST, Boston, United Kingdom
- 01205 358700
4.7
Excellent
340 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very happy
Friendly and informative salesman , great experience, easy to order. Delivery had a little issue but soon resolved.
Great quality product and a great price.
23 January 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Emma , thank you for taking the time to share our Boston Store did.
We're so glad that the team could meet your expectations and provide you with a great service throughout. Its great to know that you're happy with the final results.
We hope to assist you again in the future. Take care.
We have had our carpets and flooring…
We have had our carpets and flooring from United carpets and each time we have been pleased, the staff are very polite and helpful, we would never go anywhere else
13 January 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi, thank you for taking the time to leave feedback.
We're so pleased to hear that our Boston store was able to meet your expectations and provide you with a 5 star service throughout.
We hope to assist you again in the future. Take care.
Great quality
Great quality, great prices, friendly staff.
The only headache was asking for specific sizes cut because we didn't have room to un roll large carpets in the property but found some were not cut to the specs, this made it a proper drama for us trying to layout carpets in some rooms where the carpets were 2 meters to big and up against freshly painted walls this caused creases in the carpets that are still visible 2 weeks later. Will make sure all the sizes are cut properly before collecting next time but there will definitely be a next time because they are the best locally.
27 January 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Ronin, thank you for taking the time to leave our Boston store feedback.
Its a pleasure to hear that the team were able to meet your expectations and provide you with an excellent service with great qaulity prices and friendly staff.
We look forward to assisting you with your projects in the future. Take care.
Reply from United Carpets & Beds - Boston
Hi Steve, thank you for taking the time to leave a review.
We're so pleased to hear that your happy with the service you recieved from our Boston store.
Thank you again for the recommendation. Take care.
Excellent service and very comfortable…
Excellent service and very comfortable only waited a few days
6 December 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Mr Leigh, thank you for sharing how our Boston store did.
Its great to hear that the team could meet your expectations and provide you with an excellent service.
Thank you again for the recommendation. Take care.
Good experience staff were very…exceptional
Good experience staff were very helpful .
Good price for the products.
20 December 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Jeff, thank you for taking the time to leave a review.
Its great to hear that our Boston store could make your experience with us a positive one.
Thank you again for the recommendation. Take care.
So pleased with the finished look, we’ll be back…
We had previously bought some lino for our two showered rooms so we were more than happy to go back to the store to look at carpets. We popped in a couple of times to decide on the upstairs carpet and fitting as we hadn’t decided what we wanted to do.
The staff couldn’t have been more helpful, knowledgeable and were very patient as we weighed up our options. In the end we chose to have the same carpet throughout and opted for their fitting service.
Matt came out to measure and later that day we booked a date for the fitting.
Blake did a brilliant job and we’re extremely happy with the end result.
We’ll definitely be back when we’ve finished refurbishing downstairs and are ready for more flooring.
9 December 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hello Barbara, thank you so much for taking the time to leave such a lovely review.
We’re really pleased to hear that you were happy with your experience from start to finish. It’s great to know the team were able to help and give you the time you needed to choose the right carpet for your home.
Its great to heat that you're happy with the finished results and the fitters did a brilliant job. We look forward to assisting you again in the future.
United Carpets Experience
On both occasions that we visited the shop the staff were polite and helpful. The fitter appeared promptly, he was polite and efficient at his job.
30 December 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hi, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Boston store.
We hope to assist you again in the future. Take care.
hall carpet and kitchen lino
So helpful in the store. Allowed time to look but discuss too. Once decided soon calculated what we needed. Ordered and delivered as expected. Fitted extremely well despite the challenges of reduced space and so many doors. Thoroughly recommend.
16 December 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Sue, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Boston store.
Thank you again for the recommendation. Take care.
Reply from United Carpets & Beds - Boston
Hi John, thank you for taking the time to leave a review.
We're so pleased that our Boston store could meet your expectations and provide you with a 5 star service with excellent fitting.
Thank you again for the recommendation. Take care.
Brilliant service 10/10
Fantastic help in store, I was unsure of when I could be at home and was sorted out with an even closer date to what I had imagined, installation was 100% perfect and a very friendly fitter too.
13 November 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hello, thank you for taking the time to leave such kind feedback.
We're delighted to hear that our Boston store could make your experience in store a fantastic one, and the fitter was friendly and installation was perfect.
We hope to assist you again in the future, take care.
Picking to laying
Everything from picking carpet to laying it great success well done united carpets and beds.
28 November 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hello Kevin, thank you for taking the time to share your experience.
We're so pleased that our Boston store could provide you with a 5 star service from choosing your carpets in store to it being fitted.
We hope to assist you with any projects you may have in the future. Have a wonderful Christmas and new Year!
Great service
Could not have made it easier or better! Great service, very helpful and trouble free
5 December 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Nick, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Boston store and that they could of not made the process easier for you.
Thank you again for the recommendation. Take care.
Ive not had my bed turn up till thurs…
Ive not had my bed turn up till thurs so I cant give you a review
9 December 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Wayne,
Thank you for leaving us a review.
We hope you love your new bed after the delivery on Thursday. We have been made aware that there was some headboard struts missing at the time of delivery and the team are getting them to you as soon as possible.
Thank you for taking time to leave us a review and we look forward to further feedback on your new bed.
All the best,
United Carpets & Beds Boston
Happy with carpet, but ….
Happy with the carpet and the underlay. The fitter did not arrive until 1800 hrs and left leaving the doors unshuttable . This meant getting another tradesman the next day.
11 November 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Good afternoon John, thank you for taking the time to leave feedback.
We’re glad to hear you’re happy with the carpet and underlay, but we’re very sorry for the inconvenience caused by the late arrival of the independent fitter and the issue with the doors afterwards. This is certainly not the level of service we aim to provide.
Please don't hesitate to contact our Boston store directly or alternately email customerservice@unitedcarpets.co.uk so we can assist you further.
Kind Regards
The United Team
Very pleasant and helpful staff in…
Very pleasant and helpful staff in store and upon delivery. Very pleased with both the new bed and carpet. Would recommend the store to anyone.
20 October 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Michael, thank you for taking the time to leave a review.
Its great to hear that our Boston store could make your experience with us a positive one.
We're so glad that you're pleased with your new carpet and bed. Thank you again for the recommendation.
Ash was very helpful
Ash was very helpful, gave us all the information and helped us to get the right carpet and underlay suitable for our requirements, in fact all the colleagues in the store were all extremely pleasant.
1 December 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hello Anita, thank you for taking the time to leave our Boston store feedback.
Its great to hear how the team could help you find the right carpet and underlay for you and your home and provide you with a 5 star service.
Thank you again for the recommendation, have a wonderful day.
We purchased a carpet from the Boston…
We purchased a carpet from the Boston branch, we were served by Ash, I just want to say what a fantastic experience he gave us he was so polite so informative and helpful, nothing was a problem. Thank you Ash keep up your great work.
28 November 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hello Carol , thank you for taking the time to leave a review.
We're so pleased that our Boston store could meet your expectations and provide you with a fantastic experience.
We hope to assist you again with any future projects, take care.
Brilliant Boston Branch
We popped into the Boston branch today for some flooring ideas for our kitchen. Ash was so helpful. Ash talked through some ideas with us and gave us some quotes. Ash was very attentive but not pushy. We ended up buying some flooring and Ash arranged to have a fitter fit the flooring the following week so in time for Christmas. I can’t fault the service we received.
27 November 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Helen, thank you for taking the time to leave a review.
Its great to hear that our Boston store could provide you with a 5 star service and help you find the right flooring for your kitchen.
We hope that you love the finished results. Have a wonderful day.
United carpets and beds
I ordered it off the internet so I didnt have to go out 😁😁 and it was delivered on a day that was suitable for me, it was all very simple and easy. The delivery guys were great.
30 October 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hello Clare, thank you for taking the opportunity to leave feedback.
We're so pleased to hear that you're happy with the service that you recieved from our Boston store.
We hope to assist you again in the future, thank you again for the recommendation.
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