I recently moved into a house with a Nibe air to heat pump system. I've never had any experience with these and the system hadn't been serviced for a while. Jack was the engineer who called out and I... See more
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Review summary
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There was a heat pump error on display. I spoke to Nick who was extremely helpful helping me troubleshoot the issues. He helped me implement an interim hot water solution until a call out was arrange... See more
When I contacted Unipipe, I needed some advice as to an issue which I had on my heating system. I was listened to carefully and given very good advice by the person I spoke to. He was very helpful a... See more
John, our service person was brilliant! He was communicative, respectful and did his job effectively. He was in and out in 45 mins and cleared up everything after him. Would 110% recommend him.
Company details
Written by the company
Unipipe IRL Ltd – NIBE Heat Pump Specialists in Ireland Unipipe IRL Ltd is celebrating 25 years as the exclusive Irish partner for NIBE heat pumps and renewable energy systems. Since 1999, we have been supplying and supporting high-quality, energy-efficient heat pump solutions across Ireland for both homeowners and commercial projects. Why choose Unipipe for NIBE heat pumps in Ireland? 25 years of experience with NIBE heat pumps We have partnered with NIBE for over two decades, supplying reliable heating systems built for long-term performance. Many NIBE heat pumps installed in Ireland over 20–25 years ago are still operating today. Ireland’s largest range of heat pump systems We supply air source heat pumps, ground source heat pumps, and exhaust air heat pumps, suitable for residential and commercial buildings throughout Ireland. Expert support and training Unipipe provides free installation training for professionals, technical support during installation, and ongoing guidance to ensure every heat pump system is set up correctly and runs efficiently. Heat pump servicing and after-sales support We support annual servicing, maintenance, spare parts, and technical assistance to help maximise system efficiency and lifespan. SEAI heat pump grant support Our team assists with SEAI heat pump grant requirements, including technical calculations, documentation, and certification support. Nationwide network of trusted installers We work with experienced installers and service engineers across Ireland and have supplied and supported thousands of NIBE heat pump systems nationwide. For over 25 years, Unipipe IRL Ltd has focused on quality, technical expertise, and long-term support — helping customers choose sustainable heating solutions they can rely on. Unipipe IRL Ltd – trusted NIBE heat pump specialists in Ireland.
Contact info
Unit 40, Southern Cross Business Park, A98 KP20, Bray, Ireland
- 01 286 4888
- Info@unipipe.ie
- www.unipipe.ie
Product Knowledge by all staff members…
Product Knowledge by all staff members at Unipipe is first class
16 April 2026
NIBE S 735 install…
From start to finish the team at Unipipe NIBE were a pleasure to deal with. Brian Connolly was fantastic throughout and his technically experience on the system was reassuring and encouraging that I was getting the right system replacement to suits our needs. I’d like to thanks Caroline in accounts for bringing to my attention the grants available and for organising a smooth delivery. Getting the system up and running was hassle free and informative. Great company keep up the good work.
9 April 2026
Very professional
Very professional, answered all questions we wanted to know. Great service.
9 March 2026
Shane explained in detail
3 March 2026
Efficient and accommodating timing of…Efficient Competent Service.
Efficient and accommodating timing of service time and date.
Excellent technical knowledge and courtesy from engineer Mattwho did the service.
9 March 2026
Matt was very helpful and showed me how…
Matt was very helpful and showed me how to use the machine . He was very patient. Also communication and speed after requesting a service for our heating was very quick.
9 February 2026
A happy Unipipe customer
I’ve been a happy Unipipe geothermal customer for over 20years. First the Nibe 1220, and now the 1255.
The office experts are outstanding! I only ever ring when I’m having a meltdown as I’m not at all techie, and that’s rarely, as nothing goes wrong bar my human error. I’m talked through the service menus and solutions with patience and intelligence by Nick or Brian. A lot of patience!
The pride in figuring out issues, and providing outstanding customer support is a joy in this day and age.
Thank you to the Unipipe Team. Clair in Mayo.
27 January 2026
Unprompted review
Brian - unipipe
Brian was so good & quick at responding to any query we had.
So professional, friendly and great at his job.
20 October 2025
Good advice - good result
When I contacted Unipipe, I needed some advice as to an issue which I had on my heating system. I was listened to carefully and given very good advice by the person I spoke to. He was very helpful and advised me well. On his advice, I managed to get the problem solved, so I was very grateful. Fiona Leahy.
18 December 2025
Problem with heat pump was sorted out…
Problem with heat pump was sorted out quickly and efficiently
18 December 2025
Quick and efficient service
Quick and efficient service. Our air to water unit broke and they arrived out within a day and had it back working quickly.
2 December 2025
Excellent service
Excellent service, came on the day we reported a problem. Always very professional and polite
24 November 2025
Service of heat pump
Service of heat pump
The attending Engineer (Jack) was punctual, efficient and very professional
11 November 2025
Fantastic experience.
The guys in uni pipe were absolutely fantastic to deal with. Esp Caroline as she saved me having to comeback again with her knowledge of your products.
3 November 2025
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