Underfloor Heating Express Reviews 425

TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Took longer than expected. Ordered Wednesday evening. Said next day delivery ordered after 2 pm. So expected it Friday didn’t come until Monday.

Company replied

Rated 5 out of 5 stars

Working with this company for more than 4 years now and never had a problem with my orders. All parts still working, at least got no complains from my clients by now. Orders can be same day collected... See more

Rated 5 out of 5 stars

Outstanding customer service, I emailed at 3.50pm asking for some more pipe or underfloor heating, they emailed back within 2 minutes saying if I ordered within 15 mins they would get me on to todays... See more

Rated 5 out of 5 stars

What a Great Company, we had an Impossible task with foreign Immersion that had special connection and nobody could help us, until we meet Trevor. He took the challenge and within 2 week had the conn... See more

Company details

  1. Boiler and Heating Service
  2. Flooring Contractor

Information provided by various external sources

Buy Underfloor Heating FREE UK DELIVERY, FREE CAD DESIGN, same-day despatch when ordered before 2 PM. Next Day Delivery 0207 183 2784


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

425 reviews

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Rated 5 out of 5 stars

Highly Recommended

Bought from them last year when I renovated my house. I recently did an extention and ordered some more underfloor heating. Been using it for a year and had no issues. I control from my phone as well as the digital controller suppled, and I have no hesitation recommending this company.

3 January 2023
Rated 5 out of 5 stars

Really Excellent Service

Excellent service from Underfloor Heating Express. Royal Mail failed to deliver but customer service at Underfloor Heating rectified the delivery absolutely promptly and I want to praise their service most greatly.

22 December 2022

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