Took longer than expected. Ordered Wednesday evening. Said next day delivery ordered after 2 pm. So expected it Friday didn’t come until Monday.
Company replied
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See what reviewers are saying
Working with this company for more than 4 years now and never had a problem with my orders. All parts still working, at least got no complains from my clients by now. Orders can be same day collected... See more
Outstanding customer service, I emailed at 3.50pm asking for some more pipe or underfloor heating, they emailed back within 2 minutes saying if I ordered within 15 mins they would get me on to todays... See more
What a Great Company, we had an Impossible task with foreign Immersion that had special connection and nobody could help us, until we meet Trevor. He took the challenge and within 2 week had the conn... See more
Company details
Information provided by various external sources
Buy Underfloor Heating FREE UK DELIVERY, FREE CAD DESIGN, same-day despatch when ordered before 2 PM. Next Day Delivery 0207 183 2784
Contact info
Unit 19 Enterprise Industrial Estate, Bolina Road, SE16 3LF, London, United Kingdom
- 02071832784
- sales@underfloorheatingexpress.com
- www.underfloorheatingexpress.com
4.6
Excellent
425 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Came quickly and fairly well packaged
Came quickly and fairly well packaged. (Falling out when received)
Don’t know about the performance or behaviour of the rails yet as I’ve not fitted them yet. Fingers crossed 🤞
2 April 2024
Excellent customer service
Excellent customer service, the part arrived next day although we did order after 2pm.
Will definitely use again.
25 March 2024
Super fast delivery
Super fast delivery. Good product, great price. Less than 48 hours after noticing a problem had it repaired and working. Really pleased.
20 March 2024
Fantastic service
11 March 2024
They promised me next day delivery but…
They promised me next day delivery but they forgot about my order I was have call them to get my order delivered after 2 days
11 March 2024
Good communication and very helpful.
15 February 2024
I ordered manifold on Friday and get it…
I ordered manifold on Friday and get it on Monday around lunchtime,what was very helpful for me because I had plumber booked for Monday but client provided manifold without nothing on Friday.It was very helpful. Thank you so much
9 February 2024
Outstanding customer service
Outstanding customer service, I emailed at 3.50pm asking for some more pipe or underfloor heating, they emailed back within 2 minutes saying if I ordered within 15 mins they would get me on to todays DHL line. Unbelievably quick and helpful
13 February 2024
Unprompted review
Good service and fast delivery A1
12 January 2024
Quick and reliable delivery
23 January 2024
Brilliant products
Brilliant products, brilliant customer service
What more can be said?
3 January 2024
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