Ultimatedrive Reviews 9

Scam Sales DO NOT BUY FROM HERE YOU HAVE BEEN WARNED, they sell cars direct from auction, the warranty means nothing at all and even with a catastrophic engine issue / fire risk they still refuse a refund.
Banks don't help, and Citizens Advice Bureau is pointless.

Bought a golf gtd drove lovely ,but after 1 mile lights came on dash when we got home found that windscreen wasnt a heated 1 windows didnt work most plastic trim was not fastned down heated seats didnt work a/c dont work etc etc under section 2015 we are in our 30 days for a full refund but been ignored so legal route started avoid

I should have taken notice of other reviews and not even gone to this 2nd hand car dealer as the car we placed £300 deposit on that we didnt buy due to anomalies.
we bought another lovely car from Barnsley instead which was not only cheaper but better.

I, along with others, are taking them to court. Avoid at all costs.

Paid £500 for a 6 month warranty they told me they throw in an extra 2 months as standard and also said they would give me a further 2 months for part exchanging my car. This was a month ago, don’t know how many times I’ve chased and not had anything through. Had multiple stories from, “just doing it now”, “I’ve already done it, I’ll chase for you”, “it’s with our admin team, you’ll get it the end of the week”. Sick of chasing with them now and now having to go down small claims route and trading standards.

Going to say that the guys were friendly and approachable and a decent front for the business… hence not 1 star. I wish I had read the reviews here first. Bought a DS3 for my daughter. Plus side full service history. Downside - no warranty though you can buy one. UD Cars are bought direct from an auction and passed straight on … with no service, checks etc so the onus is on you the buyer. Ours was sold with two keys. One was used for the test drive so no problem … second shown to me in a bag along with the service history. Never occurred to me open the fob… when we did later the key had been cello-taped together and was literally in pieces with key itself in two pieces! When I rang Ultimate Drive - I got the never to be forgotten reply - we sold the car with two keys, we didn’t say working keys. You have one working…
Drove the car again today … screen wash pump is broken. Wonder what will fail tomorrow? DO NOT BUY A CAR FROM HERE.

Went and looked at a car at this place when I arrived the car was flat and dirty the salesperson apologised and said forgot I was coming, went on test drive once started the car was like a xmas tree with all the lights on the dash he said they would go off after a while he was right they all did go off has we ran out of petrol we then had to wait for another member of sales staff to come with a petrol can guess what he came with diesel the car was a petrol eventually arrived back with petrol put it in then the car wouldn’t even start again by this time I’d had enough and walked back to the garage to collect my car luckily it was only 5 mins away I will not visit this place again complete shambles

A friend has bought a car from these cowboys and frankly she has been ripped off. Unfortunately she has allowed them to have the V5 paperwork on a promise they would refund her….guess what !!!

Avoid like the plague. Do not ever buy from these people

If we could give 0 stars we would. Please avoid this company at all costs! Purchased a car from them for £4700 , price included delivery as we live miles away. Car turned up in the middle of the night whilst sleeping. Left outside and keys put through letterbox. (No delivery accepted, no invoice nothing!) Test drove the car round the block and noticed multiple warnings on the dash. Advised ultimate drive and then Took it to my local mechanic who advised it would need to go to a specialist Toyota garage. Which I did. Needs so much work to make it road worthy and will cost nearly £4000! Citizens advice have confirmed we are within our rights to reject the car and are entitled to a full refund. Multiple emails, and hundreds of calls to them which are either ignored or fobbed off. Now having to go down the legal route. So currently have an undriveable car sat on my driveway and am £4700 out of pocket.