Just want to say that Morgan at Bridgend UKTOOLMART is BRILLIANT! and the Children's Community Nursing Team at ABMU HB want to say a big thank you for the Driver Drill you kindley donated for the raff... See more
Company replied
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See what reviewers are saying
Delighted with price and ease of ordering via website. Free next day delivery which as ordered on Sunday would arrive Tuesday but unfortunately it was Wednesday. Phoned helpline who were very... See more
Company replied
Having just purchased some new tools ,I was looking for a Portable storage solution. UK tool marts makita tool bag was competitively priced, The ordering process was fast and simple, I... See more
Company replied
As I had other Makita tools and charger I just wanted a drill body. Tool Mart had a good selection all at competitive prices. I made one call to check my battery was compatible, this was dealt with qu... See more
Company details
Information provided by various external sources
UK Tool Mart is one of the countries leading online retail stores in the DIY and Power Tool industry. We have over 25 years experience in the industry and offer a personal and friendly service, which we truly believe, is second to none. Uk Tool Mart offer great deals on Power Tools, Hand Tools and Accessories from Makita, Dewalt, Hitachi, Bosch, Metabo, Stanley, Bahco, Irwin, Fiskars and more.
Contact info
Units 3 & 4 York Park, Bridgend Industrial Estate, CF31 3TB, Bridgend
- 0844 800 4772
- sales@uktoolmart.com
- www.uktoolmart.com
4.7
Excellent
439 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Terrible
Still have not received my order and heard nothing from them either even after trying to contact them several times.
5 June 2016
Unprompted review
Reply from UK Tool Mart
Good Afternoon Roshan,
Apologies for the inconvenience.
I did contact you via the website to let you know there was a slight delay with your order but i had no response.
This has now been resolved via email.
If there is anything else you require then please get in touch and we will be more than happy to help.
Kind regards
Charlotte
Not next day delivery as promised
Despite a Bank Holiday delivery was not next day
3 June 2016
Unprompted review
Reply from UK Tool Mart
Good Afternoon David,
I am very sorry your item wasn't delivered next day.
We had to get the items for your order from our central warehouse but due to the bank holiday there was a slight delay.
If you ever require anything else please get in touch and we would be more than happy to help.
Kind regards
Charlotte
Great service
Great service item came very quick &
At a really good price will use again.
1 June 2016
Unprompted review
Great site
Site easy to use. Great choice of equipment. Excellent delivery time. Just waiting on my latest order. Would recommend to anyone.
27 May 2016
Unprompted review
Terrible quality of product for the price
The product they sold me is rubbish quality and over priced
26 May 2016
Unprompted review
Reply from UK Tool Mart
Good morning Mr Taylor,
I am terribly sorry that you aren't happy with the quality of the product you have received.
Please see your email inbox, I have sent you a message regarding the issue and hope to hear from you shortly to resolve matters for you.
Best wishes,
Jayde
Very good service
23 May 2016
Unprompted review
Very Happy Customer
The web site was very easy to navigate, and items were delivered as notified. There was good communication about the delivery and items are working a treat. I would recommend them and I would buy again from them.
23 May 2016
Unprompted review
Mikita drill and impact driver combo.
Great communication and very prompt. Great value compared to other sites.
22 May 2016
Unprompted review
Excellent service
Placed an order on Sunday afternoon & order was received on Tuesday. Would not hesitate to order from them again. Only complaint was that I didn't receive a confirmation email for the order, this may be something you could look into doing in the future so at least customers have written confirmation.
19 May 2016
Unprompted review
Combi Drill
First class trader extremely fast dispatch and delivery. The goods were well packed and secured. Item was as ordered. Would recommend this company as an online supplier.
19 May 2016
Unprompted review
Items not arrived
Delivery didn't arrive on time, as was promised.Item was resent but then also didn't arrive in the time given.
16 May 2016
Unprompted review
Reply from UK Tool Mart
Hi there,
sincere apologies for the issues with your delivery.
As you have not provided any information I am unable to comment specifically,
but I am glad that you have now received your goods.
Please contact the customer service department on 0844 800 4772 at your earliest convenience,
we would like to hear from you and see if there is anything at all that we can do.
Best regards,
Jayde
Very pleased
Had a slight problem with the delivery of my second item so I call customer service and they were fantastic very professional and solved the issue straight away prices are great and customer service is even better I will most definitely be using this site again thanks
15 May 2016
Unprompted review
Reply from UK Tool Mart
Good morning,
I am sorry that you have not received a complete delivery..
please contact the customer service department on 0844 800 4772 at your earliest convenience so that we can look into this for you.
Best regards,
Jayde
Excellent
Have placed 2 orders this week - both great price and arrived next day. Highly recommended.
13 May 2016
Unprompted review
pack of metal punches
I ordered this set of metal punches in various sizes and was delighted how quickly they arrived.They are just what I wanted and will definately order from UK Tool Mart again.
12 May 2016
Unprompted review
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