Just want to say that Morgan at Bridgend UKTOOLMART is BRILLIANT! and the Children's Community Nursing Team at ABMU HB want to say a big thank you for the Driver Drill you kindley donated for the raff... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delighted with price and ease of ordering via website. Free next day delivery which as ordered on Sunday would arrive Tuesday but unfortunately it was Wednesday. Phoned helpline who were very... See more
Company replied
Having just purchased some new tools ,I was looking for a Portable storage solution. UK tool marts makita tool bag was competitively priced, The ordering process was fast and simple, I... See more
Company replied
As I had other Makita tools and charger I just wanted a drill body. Tool Mart had a good selection all at competitive prices. I made one call to check my battery was compatible, this was dealt with qu... See more
Company details
Information provided by various external sources
UK Tool Mart is one of the countries leading online retail stores in the DIY and Power Tool industry. We have over 25 years experience in the industry and offer a personal and friendly service, which we truly believe, is second to none. Uk Tool Mart offer great deals on Power Tools, Hand Tools and Accessories from Makita, Dewalt, Hitachi, Bosch, Metabo, Stanley, Bahco, Irwin, Fiskars and more.
Contact info
Units 3 & 4 York Park, Bridgend Industrial Estate, CF31 3TB, Bridgend
- 0844 800 4772
- sales@uktoolmart.com
- www.uktoolmart.com
4.7
Excellent
439 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery
Delivery not quite right. Tue was agreed and it didn't happen. Rearranged for Thursday, not a real problem but when the re arranged date came through it said as agreed and I'd not agreed it. That aside it was a good experience and I'd definitely order again.
31 July 2016
Unprompted review
Reply from UK Tool Mart
Hi there,
We are very sorry to hear you experienced some issues with the delivery of your order.
I have passed this feedback onto the courier for further investigation.
We are glad to hear your order has now been received and you are happy with the product.
We look forward to dealing with you again soon.
Kind regards
Charlotte
great service
no problems so far .next day delivery arrived next day .Excellent service from dpd with an hours slot which was within the hour.
30 July 2016
Unprompted review
Normally great
I have ordered several items over the past year and had great service. However I have been trying to return one of my last orders due to a mistake on my side. I have emailed and received no response on how I go about making the return. If you read this review could you email me a return response please
27 July 2016
Unprompted review
Reply from UK Tool Mart
Hi there,
Sincere apologies for the inconvenience.
After doing a search i am unable to find any orders referencing your name.
Please send an email to c.owen@uktoolmart.com and i'd be happy to help with your query.
Kind regards
Charlotte
UK Tool Mart
Best price & Arrived the next morning
Looked around, they had the very best price. Some websites had some spurious product spec info, but their website was very specific and detailed so I was confident of what I was buying and they delivered the very next morning
23 July 2016
Unprompted review
fast delivery, fair prices
And great range. Needed a quite specific tool, only found it here
21 July 2016
Unprompted review
Excellent item and service
Really pleased with my purchase excellent item for a good price compared to other suppliers, and amazing service really pleased, thanks UK Tool Mart
Regards Mick.
20 July 2016
Unprompted review
great service and quality
great service but I would have liked an email confirming my purchase and delivery date...
20 July 2016
Unprompted review
Reply from UK Tool Mart
Hi there,
We are sorry to hear you did not receive an email confirming your order.
Email are sent to the email address provided at the time of order automatically when goods are purchased. Maybe the email address was entered incorrectly.
We are glad you are happy with the service and the item you have received.
Kind regards
Charlotte
UKTM
quick delivery
Orderd a tool on a Saturday afternoon arrived Tuesday morning. Really impressed with how quick it came.
20 July 2016
Unprompted review
Makita SDS cordless drill
Superfast delivery of brand new item in well packaged parcel. Was the lowest price i found but the quality of service was over what i was expecting. Very happy.
18 July 2016
Unprompted review
Makita B-30754 Impact Gold Magnetic Screwdriver Bit Set
I ordered this kit online and they were the cheapest I could find. AS a bonus they had free delivery.
Communication via email of the order and dispatch was very clear and delivery was also very quick.
Very happy and would recommend to others.
13 July 2016
Unprompted review
great service, fast delivery, recommended
would use again, well pried and packaged
11 July 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.