Uksoccershop Reviews 

10,215
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,076 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently express great satisfaction with the quality of the items they receive, with many people finding the products authentic and well-made. People also appreciate the ordering process, describing it as simple, and many were pleased with fast or timely delivery experiences. However, some customers also noted significant inconsistencies with delivery speed, mentioning orders arriving much later than the promised windows. A few other people also felt that issues arose regarding product integrity after washing, such as lettering peeling, and some experienced problems with socks not arriving or with incorrect sizes being sent.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and orders. While many reviewers... See more

Delivery service

Reviewers share mixed opinions regarding delivery service. Many customers report exceptionally fast shipping,... See more

Order

Users describe ambiguous interactions with order, highlighting a stark contrast between consumer experiences.... See more

Quality

Consumers find quality to be a point of appreciation, noting that the shirts are well-made and feature... See more

Service

Customers had ambiguous experiences with service, reflecting a wide range of differing opinions. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered the shirt which was a very reasonable price , I received the shirt quite quickly . Definitely recommend.

Rated 4 out of 5 stars

I just ordered a jersey--I will let you know when it gets here! I rarely buy online (like, three purchases--in my lifetime), so I can happily report that the ordering was seamless. Sorry for your W... See more

Rated 5 out of 5 stars

Great! Easy ordering and quick delivery. Been looking for an authentic Iran National team football shirt with the Persian cheetah 🐆 on for ages. Arrived quickly and good quality with good communicat... See more

Rated 5 out of 5 stars

I've used UK soccer shop many times. Never disappointed. However on this occasion,, I purchased Spain away top with 19 and Yamal on the back. Unfortunately I got it and discovered it was too small for... See more


Answered by reviewers

Created with AI, based on reviewer opinions






Company details

  1. Activewear Store

Written by the company

UK Soccer Shop has been supplying football fans around the world since 2004. Over the past 20 years, we have shipped more than 2 million orders to customers across the UK and internationally. We offer one of the widest selections of football shirts, kits and merchandise online, covering major clubs and national teams alongside harder-to-find teams from around the world. We also provide personalised printing, allowing customers to add names, numbers and badges to many products. UK Soccer Shop is an independent UK business, and all merchandise is sourced through official brands and established suppliers. We value every customer’s feedback. Our team works continuously to improve our product availability, delivery communication and customer service, and we encourage customers to contact us directly if they need assistance with an order.


Contact info

3.5

Average

TrustScore 3.5 out of 5

10K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 0% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(10,215)

1,134 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam they do not send products

Scam, they do not send your products. Do not buy. They never respond. Ordered over £180 of products and not a word, they sold them with next day delivery so even scammed me out of the next day shipping costs.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

Bought a football top , arrived with a large hole in the front , have sent multiple emails and even tried to contact on social media to which there has been no reply DONT BUY FROM HERE
To add to this the top arrived with the wrong logo not good quality items at all

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Exactly as described on website

I ordered a concept kit jersey for my teenage son. I got exactly what I ordered within the timeline that is laid out on their website. It explained that concept kits might be 2 weeks before it ships and then I had to wait for international shipping. I used their size chart and it is a perfect fit. We did not add any extra lettering. I think you must read the website carefully before you order so you aren’t disappointed.

6 June 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this cynical vendor for the World Cup.

ref. 'uksoccershop':

Okay, it's the World Cup. Okay, demand is bound to surge. But you'd expect (or you would have done) 'uksoccershop' to rise to the occasion. Rather than do what they do: email regulars and otherwise advertise in the moment of excitement, only to take your money and then leave you without your shirts as the games come and go. I ordered my USA Weston McKennie 8 shirt on JUNE 20 (order #2006837) and my Rafa Márquez 4 Mexico shirt three days later (#2009914). As of July 2 end of working day, BOTH HAVE FAILED TO ARRIVE, to a simple London address, as both teams pass from the then group stage, past the round of 32 to the last 16. Still no shirts with which to enjoy the game.

Sad that such a retailer, with a good reputation from whom I have purchased often in the past now joins the all-too-common "don't give a damn" approach to even loyal customers, and the now ubiquitous a "grab the money first, then fail to deliver" school of how to do business. Very sad indeed, when we are supposed to be enjoying our soccer to the full ...

Ed Vulliamy
ex-The Guardian

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Dodgy store

Dodgy store. Sells you misprinted items and then ignores your emails when you return them. Don't buy

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Being a Liverpool FC supporter for over 62 years.…

Being a Liverpool FC supporter for over 62 years I have purchased many home team shirts, not always in a straightforward manner, but on this occasion where my wife is buying me this season's prize present which will possibly be one of the last treasure's I adore, it was highlighted by the ease of selection and purchase. Thank you for making the purchase and information that you accompany with the sale of my perfect present.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Top top top 👏

All positive points: website quality, product quality, timely, professionalism, email inform all steps of delivery, communication after delivery, etc.

You helped my son achieve his dream, so you have my trust.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

No communication, 1 email per day then nothing.

A friend ordered a personalised football shirt for me with my name on the back. When it arrived, it was damaged. I contacted customer service straight away and, at best, only received one reply per day. After I sent clear photos showing the damage they requested, they stopped responding completely.

Very disappointing customer service. They’re happy to take your money, but when there’s a problem, you’re left waiting with no communication or resolution. Based on my experience, I’d avoid this company if you expect decent after-sales support.

As the company has stopped responding after I provided the requested evidence, I now have no option but to raise a dispute with my card provider. It’s disappointing that it’s come to this over what should have been a simple issue that could have been resolved with good customer service.

23 June 2026
Unprompted review

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