Platinum Services Reviews 532

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, and reviewers are particularly impressed with the smooth user experience. However, some customers also noted that their initial contact with the company was ambiguous, leading to some uncertainty before engaging with the services.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for their... See more

Service

Reviewers express high satisfaction with the service provided. Customers consistently praise the... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

User experience

People report positive experiences with user experience. Many customers describe the process as smooth,... See more

Customer communications

Consumers find contact to be ambiguous. Some customers report quick and efficient contact, with one reviewer... See more

Based on these reviews

Rated 5 out of 5 stars

Honestly, I can’t thank them enough, most specifically Hannah for her service. A couple of months ago, i’d have never thought University was something I could achieve and suddenly, i’m now on track to... See more

Rated 5 out of 5 stars

It's a wonderful experience, Raneen is an amazing human being who hardly give up in her student until success is achieved. I am grateful for positive influence in my life, her inspiration in me to be... See more

Rated 5 out of 5 stars

Esraa gave me a clear step by step explanation about the whole process on how to get into the University and what is expeccted of me. From the first call Esraa was easy to talk to due to her listeni... See more

Rated 5 out of 5 stars

A massive Thank you to my student consultant Mell, who really has a beg part of my life journey changement, for better situation and great position for my future for myself and my family and my commun... See more


Company details

  1. Educational Consultant

Written by the company

Platinum Services is the UK’s leading student support and university application specialist. We believe everyone deserves access to higher education — no matter their background, age, or past qualifications. We help UK residents, especially those from underrepresented communities, get into university using their work experience and funding from Student Finance England. From your first enquiry to your university enrolment, our dedicated team supports you every step of the way — at no cost to you. We help with personal statements, CV writing, application paperwork, interview preparation and more. Our mission is simple: remove the barriers to education and change lives for the better. Over 800+ students started their university journey with us last year alone, and we’re on a mission to triple that in the next 12 months. When you choose Platinum, you’re not just a number — you’re part of our community.


Contact info

4.9

Excellent

TrustScore 5 out of 5

532 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I would like to sincerely thank you for…

I would like to sincerely thank you for your support and assistance during my application process. Your guidance and clear communication made everything much easier for me to understand, and I truly appreciate your time and effort. NOURA AND SARAH

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I really liked the experience…

I really liked the experience especially working with Omar. He was very transparent and very helpfull with putting all my documentatiin in order and played a big part in helpjng me get my admission into LCCM. Too serbice and will recomemd to everyone to give them a try.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Thanks to Platinum services for helping…

Thanks to Platinum services for helping with my application and getting me on the course ,, especially Omar he helped me with every step of the way and checked up on my progress with Application
Great guys over here 👍🏿

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend this service their…

I highly recommend this service their team is incredibly helpful and will guide you through the entire process. The staff is amazing, especially Younis, who is professional, patient, and truly supportive. Kudos to both the company and its wonderful staff.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Platinum services are more than 5 🌟!

I never thought it would be possible for myself to have any chance studying at university, until I came into contact with platinum services!
They were very quick to help and have been above hospitable to my queries on a daily basis. Mo, Sarah and Raneen have been nothing short of absolute diamonds from the very beginning of my application process, guiding me through all the necessary steps and giving advice for the PFF day 😀. Also Younis was amazing and helped me through my student finance application to simplify it for me 😊
I strongly recommend you, or anyone for that fact, who is wanting to go into further education through university, to use noone other than platinum services!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Arden University application process

A big thank you to Nahidul and Mo who explained the process of applying to Arden University. Both encouraged me and were pleasant, polite and genuinely supportive in helping with my application.
I never thought I would go to university and was very worried and anxious. Both put my mind at ease. Nahidul explained the process and did a great job. Mo helped me with a mock interview and I was pleased when he rang to let me know how well it went.
Both have made me feel really proud of myself. I am looking forward to starting Arden University distance learning in Psychology Mental Health with counselling degree.
Thank you both again

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great team. Always ready to help.

The staff at platinum services are efficient and straight forward. Anum wad really helpful in explaining what the process is and also in aiding find the right course for me. All round the team are really efficient. No time was wasted. I was listened to and I was guided every step of the way.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Such an amazing experience with…

Such an amazing experience with Platinum education, Hannah and Nicoleta’s support throughout the process of my uni application and interview was really special, supportive and very encouraging throughout the stages they would often check in on me to ensure that I am feeling confident and ready for my interview. I would recommend this agent to anyone out there whom is looking to get back into education, thank you Hannah and Nicoleta for your support on this journey!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

They were very supportive

They were very supportive, helpful starting with the explanations from the beginning, Mr. Manna patience with the many questions, then Mr. Abdul Aziz, and finally Mr. Younis. A truly wonderful team

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Hi team

Hi team, I just want to say a huge thank you to all of you for your hard work, dedication, and positive attitude. Your efforts don’t go unnoticed, and they truly make a difference every day. I really appreciate everything you do and I can’t forget younis and manaan —keep up the amazing work!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

The people at platinum services

The people at platinum services are honestly the very best. Most especially Younis who was very patience and kind in explaining how to fill in the various forms that I need to enable me fulfill my dream of going to University. With his guidance and encouragement I felt I could be more than I am. Thank you Platinum services and thank you very much Younis.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Hi my name is Dawid Glowacki Mr Younis…

Hi my name is Dawid Glowacki Mr Younis has dealt with me in a very professional manner helping me in every step of the way 5 start rating .
Also gentleman named Nahidul and Mo where the ones that helped me get on corse and guided me all the way through I really 100% recommend them. Thanks for the help
Very professional and kind

14 April 2026
Unprompted review

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