UKPackaging.com Reviews 1,188

Great easy to navigate website, competitive prices and a nice and easy transaction with no issues.

Order was straightforward and delivery fast

A great range of envelopes - had just what I needed and catered for my relatively low numbers wanted. Very happy.

Quick delivery. Fast response time to queries. Great service.

Ordered boxes for shipping eBay goods, I was aware they were on back order by a few days. They were then delayed again, then again, at no point was I notified of this. This caused me problems and I had to order elsewhere in order to be able to ship my goods on time to customers. My advice to anyone is to double and triple check the availability and chase hard if you are waiting as there was no proactive reaching out to me with delay updates.
Ultimately I will be reordering with at least a month in hand to stop this happening again.

great communication and speedy delivery

Unfortunately, I don't like to give reviews of companies we buy from, but this UKPackging is really not trustworthy in its sales. I bought something on February 2nd, 2025, with the website promising delivery within 2 to 4 days. Today it's been 8 days and I haven't received my order. In the last call I spoke to, a customer service representative said it would be delivered today, but I didn't receive it. I called again and they told me it will be tomorrow. They are playing games with me and making me furious because I urgently need the product now. This is a lack of respect for the customer; it's not a serious company to do business with.

Great items, sent promptly but the courier they used was awful.
Dropped the package up the road at another address. Fortunately they know us and the elderly man managed to carry the items down the road to us.

Easy to order, good reporting of progress with order, prompt and efficient service, good product.

Straight forward to ordering and keeps us updated on order by email and contacted me to inform us that it will c9me in 2 parts as waiting for stock on 1 size bags I orded thanks

Good service and prompt delivery as usual if the item is in stock.

Amazing service and communication. I ordered foam corners for my paintings. They are of great quailty.

Wrong boxes delivered. Customer support has been ignoring our emails for the last week. Almost every order we get from UK Packaging has errors...over promise, under deliver (in every sense!)

Always helpful, always great

They rang me lady whom rang me was lovely really helpfully but I don’t need the boxes I’m stuck them with gutted they were a lot of money

Pretty reasonable delivery time. Stated 2-4 days but after i called them to chase after 7 days i did receive the following day.
The product is priced very reasonably, and the quality is what we ordered.
Will purchase again.

I have been purchasing bits and pieces with UK Packaging for a few years already and I am always happy with service, quality and all over experience.

Excellent service all round could not be faulted at all

I ordered a large batch of removal boxes from UK Packaging. While the delivery was fast and the quantity was exactly what I needed for a big move, I was disappointed with the thickness of the cardboard.

The boxes feel quite thin and I’ve had to practically wrap them in packing tape to ensure they don't burst or lose their shape. They are fine for light items like clothes, but I wouldn't trust them with books or kitchenware without significant reinforcement. Good for a budget move, but be prepared to buy extra tape!

As always from ordering to delivery...faultless