UKHairdressers.Com Reviews 

51
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

My product was easy to find online. Easy to order and arrived as expected in 1-2 days. Well packaged and exactly what I wanted.

Rated 5 out of 5 stars

I ordered some corioliss c3's, there was an offer of £10 off if you spent over a certain amount making it the best deal around. I also got free next day delivery, I ordered at 12pm ish and it arrived... See more

Rated 5 out of 5 stars

Excellent service. The lowest prices, all the necessary items in stock, free delivery (even to Russia). Special thanks to Katie, she's been very helpful during the process of oder placement ;))) The o... See more

Rated 3 out of 5 stars

Although I sepcified to be delivered to a different address, they still delivered to my home address and of course, I wasn't hoome. That's why I wanted it to be delivered to my work address in the 1st... See more

Company replied

Company details

  1. Hairdresser

Information provided by various external sources

A leading international online hair and beauty magazine, featuring a Find a Salon facility, Hairstyle Galleries and a Virtual Salon. We are also an approved retailer of ghd hair products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.6

All reviews

(51)

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Rated 5 out of 5 stars

Great Service - Excellent Product

I had my old pair of Hair Tools Straightners for nearly 10 years, they were brilliant so I knew I would get value for money with my new ones. I only paid £24.95 for a pair of thermo ceramic straightners from your company. They arrived within a couple of days and they are great, they take seconds to heat up. They do catch your hair but its not a major problem as many straightners do anyway but I would rate these over the GHD products anyday for price and reliability.

Thank you.

29 May 2012
Unprompted review
Rated 1 out of 5 stars

deceive consumers

I am very displeased with it store. they are once again tricked me. I will be very actively recommend to all to not used your store! Theirs bonus is "Free delivery worldwide .." - The full fraud! After I has made another order, they sent me a letter - "Thank you for your order and payment. Unfortunately, this order does not qualify for free delivery due to the weight. If you would still like us to send the order it will be an extra £40 pound sterling." I refused, but they have already removed money from my card. And while back, a week passed, I lost time and $ 9 for unnecessary transaction

28 May 2012
Unprompted review
UKHairdressers.Com logo

Reply from UKHairdressers.Com

We’re sorry you were unhappy with our store. We do offer free delivery on all orders, but have always reserved the right to charge postage on large or heavy orders – which is clearly stated on the delivery section of every product page. Your most recent order was over 3kg in weight and the cheapest postage to Uzbekistan was more than £55, which is why we asked you to contribute to the cost on this occasion. We’re very sorry to hear you incurred bank charges and obviously will refund these.

Rated 4 out of 5 stars

Just what I needed.

I needed new scissors, I'm hair dresser from Finland, and here the scissors I wanted costs WAY TOO MUCH! And the delivery time is something like 8weeks, 'cos long scissors (over 5,5") are so rare. So this site and webstore is just what I need. This is a second time I order from here.

26 May 2012
Unprompted review
Rated 1 out of 5 stars

No good for natural wavy hair

Over the day my hair goes the way it would have been if I would have let it dry natural, (flat and wavy in directions that I did not intend it to be).

It does not keep the style that I intend it to be.

It is now stuck in a draw no use to me. A refund would be nice but I have gone over the 28 days return policy trying to make do with a faulty product.

VERY DISAPPOINTED IONICS IS NO GOOD IF YOUR HAIR IS NO GOOD IN HIGH HUMIDITY.

24 May 2012
Unprompted review
Rated 5 out of 5 stars

heads ahead

Received very quick delivery on items and very good value. Knew items I was after having lost my hairbrush and delighted with reasonable price and quick service.

24 May 2012
Unprompted review
Rated 3 out of 5 stars

Okay!

Although I sepcified to be delivered to a different address, they still delivered to my home address and of course, I wasn't hoome. That's why I wanted it to be delivered to my work address in the 1st place! Now I have to get in touch with Royal mail and have to go and pick up the package from their depot and the times they are open is not suitable for me as I'm working. Delivery is a key thing for me, so I am very disappointed about the service.

23 May 2012
Unprompted review
UKHairdressers.Com logo

Reply from UKHairdressers.Com

Further to your recent comments, we have tried to contact you via email but have not received any response (and unfortunately you did not include your telephone number with your order). Having checked our system, you entered your delivery and billing details in reverse, ie you entered your home address as the delivery address and visa versa. We’re sorry we didn’t identify this prior to dispatch. Having checked the Royal Mail track and trace service, it appears your item was delivered on the 26/05/2012. We hope you are now in safe receipt of your purchase. Best regards Customer Services, UKHairdressers.com

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