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UK Coaching Reviews 717

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their passion, helpfulness, and extensive knowledge, making interactions pleasant and educational. The service provided is frequently highlighted as excellent, with many people appreciating the informative, engaging, and well-delivered courses, as well as the valuable resources offered. However, some customers also noted issues with the website, experiencing difficulties with navigation, technical errors, and problems with data storage. A few other people also felt that some course content was too technical, basic, or did not fully reflect its description.

What people talk about most

User experience

Clients share positive opinions on user experience. Many reviewers found the courses dynamic, educational,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff's knowledge,... See more

Service

Customers had positive experiences with service. Many found the service easy to use, with courses covering... See more

Website

People report ambiguous experiences with the website. Many customers found it easy to navigate, with some... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the courses as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a problem setting up auto-renewal and spoke with Vicky via email. She was quick and responsive, and really helpful! She explained simply for me and provided images for reference too. She even rais... See more

Company replied

Rated 5 out of 5 stars

It can be turgid renewing SPC especially when you have multiple ones The lead , Lijana , was thorough , interesting, up to date , encouraging and showed a huge breadth of knowledge of subject . Th... See more

Company replied

Rated 5 out of 5 stars

The tutor was clear with his instructions and made me feel comfortable even though I sometimes got in a bit of a twiddle with the chat box! The chat rooms were interesting. The information display... See more

Company replied

Rated 5 out of 5 stars

Throughly enjoyed the safeguarding course, taking some important advice back to raise. Although it's a 3hr course, this went quickly and the course was rolled out very effectively by the knowledgeab... See more

Company replied


Company details

  1. Charity
  2. Career and Education Provider
  3. Insurance Company
  4. Liability Insurance Company
  5. Sports Insurance Company

About UK Coaching

Written by the company

We Are The Team Behind The Coach

Coaches change lives.

We’re here to equip you with the tools, guidance, and resources to grow, thrive, and make a lasting impact.

No matter your sport, background, or role whether you're a coach, coach developer, exercise trainer, sports instructor, activity leader, volunteer, community sports leader, parent helper, or teacher we stand by you.

As the UK’s only independent representative body for coaches, we champion, support, and develop the entire coaching community, driving healthier, happier communities through great coaching.

Through UK Coaching Club, you gain exclusive access to expert insights, practical resources, and dedicated support—helping you navigate both your coaching journey and everyday life.

We’re building a thriving network where you’re never alone. From grassroots volunteers to paid professionals plus those who train and develop coaches we exist to inspire active, healthy communities.

Whatever your role, wherever you work, and whoever you empower we’re here to help you make a difference.

Support includes protection too. UK Coaching offers dedicated Fitness Insurance designed to safeguard coaches, instructors, and trainers when the unexpected happens. More than just a safety net, our insurance gives you peace of mind while enabling us to continue supporting a thriving coaching community.

We hear you. We see you. We support you. We represent you because we are you.

Our Vision, Mission, Purpose

Written by the company

Vision
To build a healthier and happier nation through great coaching.
Mission
To become the UK’s leading destination for learning and development, products, and services for the coaching workforce.
Purpose
To be here for the coach

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

717 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

carina was great!

17 February 2026
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Reply from UK Coaching

Thank you for providing your feedback, your comments will be passed onto the tutor. The UK Coaching Team.

Rated 1 out of 5 stars

Long winded mostly irrelevant

Long winded mostly irrelevant. Not specific to the coaching I give.
Too much general information that anyone should observe whilst communicating with others.

16 February 2026
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Reply from UK Coaching

Thank you for taking the time to share your experience. We are sorry to hear that our eLearning course did not meet your expectations. Your feedback will be passed onto the relevant team regarding the course content, and this will help us shape any future Safeguarding and Protecting Children eLearning renewal courses. The UK Coaching Team.

Rated 4 out of 5 stars

Child Protection

The course was very informative and the tutor was very helpful and knowledgeable.
My only issue is the cost of £44 we are volunteers and to maintain the coaching licence we have to complete this course, it would be good if these charges could be more reasonable

19 February 2026
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Reply from UK Coaching

Thank you for taking the time to share your review. We are pleased to hear that you found the course informative and your comments will be passed onto the tutor.

We appreciate your feedback regarding the cost of this course. Our courses are carefully priced to reflect the quality, expertise, and resource we provide. We’ve designed them to give you the best possible learning experience and long-term value for your investment. We understand price is an important factor, which is why we’ve worked hard to make sure our courses are priced fairly for the quality and outcomes they deliver. The UK Coaching Team

Rated 5 out of 5 stars

UK Coaching Safeguarding Course

It was very useful and I learnt a lot about what I need to know in the coaching environment.

17 February 2026
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Reply from UK Coaching

Thank you for providing such a positive review, we are so pleased to hear that you have learnt from our course, this is exactly what we aim for. #GreatCoaching. The UK Coaching Team.

Rated 5 out of 5 stars

Great course

Great course well presented by Joanna.
Very interesting and informative.

19 February 2026
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Reply from UK Coaching

Thank you for your review. We so pleased to hear that your course was well presented and you found this interesting and informative. Your positive comment will be passed onto our tutor. The UK Coaching Team.

Rated 5 out of 5 stars

Excellent support network for coaches

Excellent support network for coaches. Fantastic knowledgable resources and people.

1 January 2026
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Reply from UK Coaching

Thank you for taking the time to share your experience. We are grateful for such a positive review. The UK Coaching Team.

Rated 4 out of 5 stars

I hadn't realised that the workshop was…

I hadn't realised that the workshop was in a series, never the less I found it informative

16 February 2026
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Reply from UK Coaching

Thank you for taking the time to submit a review, we are pleased to hear that you found the session informative and we appreciate your feedback. The UK Coaching Team.

Rated 4 out of 5 stars
UK Coaching logo

Reply from UK Coaching

Thank you for your feedback. This is exactly what we aim for, to provide all our customers with a helpful and informative service. The UK Coaching Team.

Rated 5 out of 5 stars

Time to Listen course

Maks was extremely good and very knowledgeable. the others on the course were really nice and easy to communicate with. Very informative and useful course.

16 February 2026
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Reply from UK Coaching

Thank you for taking the time to share your experience, we are pleased to hear that you found the workshop informative and useful. Your comments will be passed onto the tutor. The UK Coaching Team.

Rated 3 out of 5 stars

UK Coaching Safeguarding course

The course was a useful review of Safeguarding & introduced some new material that I was not aware of or that I had not previously taken into account.
I found some of the course too technical, for example how to swop between the course & pages that you had to fill in. I could not figure out how to use the course pause function without losing the data that I had entered.
I found keeping a record of my notes made during the course very helpful.

16 February 2026
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Reply from UK Coaching

Thank you for sharing your experience, your feedback helps us improve both our delivery and communication and this will be passed onto the relevant team. The UK Coaching Team.

Rated 5 out of 5 stars

It was great experience here i learnt a…

It was great experience here i learnt a lot things regarding coaching it's mind opening course.

17 February 2026
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Reply from UK Coaching

Thank you for taking the time to share your experience, We really appreciate your feedback. The UK Coaching Club.

Rated 5 out of 5 stars

Well organised and paced session.

Professional and organised session leader who managed to include most of the attendees in the discussion. Well paced. Just the right amount of information. Very helpful.

16 February 2026
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Reply from UK Coaching

Thanks for your positive review, we are really grateful for your feedback and this is exactly what we aim for from our courses. The UK Coaching Team.

Rated 5 out of 5 stars

Very good

Wasn't sure about the online training, but now I've done it ill feel comfortable doing it again. Was nice working with others, everyone where friendly and helpful.

11 February 2026
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Reply from UK Coaching

That's great to hear. Thank you for the 5 star review! The UK Coaching Team.

Rated 5 out of 5 stars

Excellent Safeguarding Course

UK Coaching provide very informative courses that are essential for coaches across a range of sports. I did the Safeguarding and Protecting Children and Young People course, which is essential for my role as a lead coach. The course is informative, interactive and very well presented.

13 February 2026
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Reply from UK Coaching

Thanks for your positive review. We are thrilled that you have such a high opinion of our courses. This is exactly what we aim for, #GreatCoaching. The UK Coaching Team.

Rated 5 out of 5 stars

Nice and easy to find and book what i…

Nice and easy to find and book what i wanted to. Just like it should be.

12 February 2026
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Reply from UK Coaching

Thank you for the 5* review, we really appreciate your feedback. The UK Coaching Team.

Rated 2 out of 5 stars

Haven’t received nothing

Haven’t received nothing

13 February 2026
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Reply from UK Coaching

Thank you for your review. I can see that you have purchased our eLearning course, which is on your account dashboard within In Progress waiting for you to start. We don't send you anything regarding the eLearning course until you have completed it, where by you will then receive a certificate of completion. Should you be expecting anything else from UK Coaching, which we have failed to provide, please do reach out to the team at ukcoachingworkshops@ukcoaching.org. The UK Coaching Team.

Rated 5 out of 5 stars

Efficient course

A good, efficiently run course. Our young trainee had a great day and a successful, confidence building outcome.

12 February 2026
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Reply from UK Coaching

Thank you for your review. We’re delighted to hear that the course ran smoothly and that your young trainee had such a positive experience. It’s wonderful to know the day was confidence‑building and successful. We really appreciate you sharing your feedback. The UK Coaching Team.

Rated 5 out of 5 stars

Sports safeguarding session

Scott was very informative and kept it interesting throughout. Good discussions in breakout groups. Came away more knowledgeable and thought provoking. Thank you.

18 February 2026
Unprompted review
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Reply from UK Coaching

Thank you for your review. We’re delighted to hear that you found Scott’s session informative and engaging throughout. It’s great to know the breakout discussions were valuable and that you left feeling more knowledgeable and reflective. We really appreciate your feedback. The UK coaching Team.

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