Purchased two energy light switches haven't worked since buying, spoke with manufacturer, still not working UK automation not answering chat/phone calls. Very poor service/product would not use again.... See more
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See what reviewers are saying
Very good: Sell products suitable with continental wall plugs, offer products (X10) hard too find in France, shipment time relatively fast. To improve: prices (at least for X10 products) high, shipme... See more
Only issue I had was that I took standard free delivery (3-5 days) and it turned up the following day - wow - amazing service. I bought the Automatic garage door opener and I managed to fit it mys... See more
A very reliable company. After many purchases of X10 kit over the years, I cannot find any fault with the service they provide. As they deal with electronic equipment sometimes things don’t go accordi... See more
Company details
Information provided by various external sources
UK Automation are one of the UK's leading home automation dealers and stockists of Z-Wave & X10 home automation systems. Leading dealer for Fibaro and Vemmio Z-Wave systems, Smartwares stockist, Green-I & Systemline multi room audio systems.
Contact info
Unit 14, Falcon Business Park, RG40 4QQ, Finchampstead, United Kingdom
- 0118 3240313
- info@uk-automation.co.uk
- www.uk-automation.co.uk
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Post parcel delivered on time
Post parcel delivered on time. Products delivered as ordered. attractive price. Thank you.
Great products Fab service
Good product delivered promptly
Great service - what else can I say?
Goods arrived as expected and in prime condition - well packaged. Great service.
Great service
Had the right gear but then when I needed to cancel they gave me a 100% refund straightaway with no hassle. Great service!
Great customer service
I have bought z-wave modules and Fibaro center from this website. I have found their aftersales support very helpful, as had to return some modules. They have assisted me promptly with speedy delivery. Highly recommend.
Got the product when they said it would…
Got the product when they said it would come.
Goods arrived promptly.
So far so good
So far so good. First order arrived within a week. Hopefully my second order will arrive as quickly (or quicker 😁)
Good products, pricing, and service
Good products well priced with quick delivery. What more do you need?
Excellent comms
Smooth ordering process.
Placing my order was easy, and I quickly found the product I wanted. My order was acknowledged by email, and only 2 days later my item arrived, well packaged. Well done!
I have paid £40 but received nothing...
I have paid £40 but received nothing...
Thé company does'nt reply messages..
Problem solved
I had a problem with a carrier losing the parcel. There was a very quick response from UK Automation to sort it out. Generally you find out how good a company is when there is a problem and you see how they react to it. In this case the reaction was very good.
Great shop for home automation
Excellent range of items. Had everything I needed, all in stock, and delivered promptly.
Fast delivery, good price
Good service.
Excellent service
Excellent service. The item purchased was reasonably priced, was rec'd without delay, is as described and functions as required.
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