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Rated 1 out of 5 stars

I bought a design kit. The description promised a "fully animated" Figma file. This is false advertising. The file I received is completely static with NO animations or interactions implemented. Wo... See more

Rated 1 out of 5 stars

Like many people here I have had a bad experience with ui8. Purchased on template that was suposed to be in HTML but was not. Impossible to contact the support. No answer by chat or many ema... See more

Rated 5 out of 5 stars

I've purchased many 3D icon packs from UI8 for my website design business that I recolour in Figma to fit any given brand identity. They've mainly been excellent in terms of both price and qual... See more

Rated 5 out of 5 stars

I've been a customer for nearly 10 years and an All-Access Pass subscriber since 2017. UI8 is my GO-TO resource for incredible design systems, presentation templates and coded resources. Their custome... See more

Company details

  1. Media and Marketing Agency

Information provided by various external sources

100% curated digital marketplace with a growing library of high quality UX/UI design resources and freebies for designers.


Contact info

3.2

Average

TrustScore 3 out of 5

98 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing support and quick fix!

It's been great working with the UI8 platform—really excellent service. I had an emergency problem with my product and needed a quick fix. Eli handled it swiftly and resolved the issue perfectly.

17 May 2024
Unprompted review
Rated 4 out of 5 stars

All good

All good. Had once contact with the support, and it was nice.
pretty cool stuff there, but new content is quite slow, and therefore i think, a 3-month subscribtion should be enough for a white at least.

8 May 2024
Unprompted review
Rated 1 out of 5 stars

Impossible to cancel without blocking…

Impossible to cancel without blocking the card! this site has done everything to make it appear that you have canceled but it is necessary, they continue to take the money. support is completely absent and non-existent.

28 March 2024
Unprompted review
UI8 logo

Reply from UI8

We are truly sorry to hear about your experience. However, we believe there may have been a misunderstanding. We strive to make the cancellation process as easy and transparent as possible. In fact, immediately after your purchase, the first screen you see includes a clear and direct call to action for canceling your subscription.

Our support team is always here to assist you with any issues, and we apologize if it seemed otherwise. Please reach out to us at support@ui8.net so we can resolve this matter promptly.

Thank you for your understanding.

Rated 5 out of 5 stars

As a seasoned template vendor on UI8

As a seasoned template vendor on UI8, I'm thoroughly impressed by the efficiency of their support team. Recently, I encountered a payment problem and, with little expectation of assistance, I reached out to their support team. To my astonishment, within just 10 minutes, they provided a solution—a remarkable feat compared to my previous support experiences. Absolutely phenomenal!

25 March 2024
Unprompted review
Rated 5 out of 5 stars

I've been using UI8 for over 2 years…

I've been using UI8 for over 2 years and just upgraded my subscription for another 1-year plan. It's not cheap compared to other UI platforms but the quality is here. I also have Evanto, but I need to sift through so many old and poorly built design assets over there. That's not the case here. I'm a web designer and UI8 has been my go-to for Figma mockups, graphics for my designs, and design inspirations. The bottom line is that the creators in this marketplace are good and of high quality.

I have to say, I was surprised by all the 1 stars but after reading them, they seem to come from people upset about the auto-renewals. Usually on platforms like this with creative assets, they don't have refunds because it's easy to download a bunch of stuff. I already knew there weren't refunds when I signed up because they make that clear. So just keep that in mind. I'm good with it becasue the assets here have been a huge time saver and helps me with my creative workflow.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Big thanks to Eli

Big thanks to Eli, incredibly quick and helpful in resolving an issue. Just open a chat, they respond quickly and there's actually a human being at the other end, what a rarity!

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Incredible customer service

Incredible customer service
I registered an all-pass timeless account in 2018. Since the country and email address I live in has changed, I cannot receive the verification code for downloading. I contacted customer service, and Bryan helped me associate the account with a new email address very quickly and efficiently. UI8 is great, great product and service. value

22 January 2024
Unprompted review
Rated 5 out of 5 stars

Incredible offerings and customer service

I've been a customer for nearly 10 years and an All-Access Pass subscriber since 2017. UI8 is my GO-TO resource for incredible design systems, presentation templates and coded resources. Their customer support team is incredibly responsive and helpful. Any time I have an opportunity to recommend UI8 to friends and companies I work with, I do it without a moments hesitation. The resources on the site are top notch. The attention to detail is off the charts good and I never have a concern about whether the package I use is going to solve my needs. I can't highly recommend UI8 enough!

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Eli from UI8.net

Eli from UI8.net, was a great help ! I was facing technical issue with UI8 and Eli promptly assisted for the same, and I got the access to products.

Eli you are awesome. A+++

22 December 2023
Unprompted review

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