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Rated 1 out of 5 stars

I have ordered multiple products by mistake and straight away I emailed customer service to cancel a couple of the orders. Noone replied after several emails

Rated 1 out of 5 stars

The product arrived on time and reasonably well packaged. When I tried to put my feet in the pedal type bottom mounts they didn't fit very well (not the products fault as I have broad feet!). I eventu... See more

Rated 5 out of 5 stars

Having ordered a product from Uergo website. unfortunately the product was faulty,so I had to Email Uergo customer support, after a few days I received a response from Julia (support) she decided to i... See more

Rated 1 out of 5 stars

Like everyone else ordered a month ago same electronic message ,getting nowhere ,no star really ,should be banned and taken down ,where is the watchdog for these scam chinese companies,STILL A... See more

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2.0

Poor

TrustScore 2 out of 5

387 reviews

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No history of asking for reviews

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2.0

All reviews

(387)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shoddy novelty socks

I bought 3 pairs of the animal novelty socks for my grandchildren, they are nothing like the advertised item, they are shabby quality with just motifs glued to the front of them. I wasted £60 please dont fall into the same trap.

12 December 2025
Unprompted review
Rated 3 out of 5 stars

I ordered 3 Flynova pro flying spinners…

I ordered 3 Flynova pro flying spinners two weeks ago and read reviews after ordering and was not confident. I had no acknowledgement or any other correspondence for two weeks so was even less confident then today I received the spinners, I’ve charged one of them and it works as described so I’m a happy customer, I’ll they need to do is keep customers in the loop

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered item (hoverball) 4weeks ago

Ordered item (hoverball) 4weeks ago. The tracking never worked,however,all of a sudden it did 4 weeks later. No item has been received even though tracking and email has confirmed delivery to Harrogate which is 150 miles from where I live. I have emailed for a third time and after reading experiences on Trustpilot, it's obviously a scam site.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Yet another Chinese scam.

Yet another Chinese scam company.
DO NOT BUY FROM THIS COMPANY UNDER ANY CIRCUMSTANCES.
Why are legitimate companies like YouTube and others, allowing these scammers on their platforms?
Once again, avoid this company. They are no better than telephone scammers.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Like everyone else ordered a month…

Like everyone else ordered a month ago same electronic message ,getting nowhere ,no star really ,should be banned and taken down ,where is the watchdog for these scam chinese companies,STILL ADVERTISING ON GOOGLE ,DO SOMETHING GOOGLE OR ARE YOU NOT MAKING ENOUGH MONEY. UERGO A DISGRACE. ROB PEARSON

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Well...what can I say?

Well...what can I say?
Rubbish quality/Rubbish company/Rubbish Delivery.
£40 for a cheap pair of socks with a knitted bear thing and a duck.
Lesson learnt about buying on line and reyling on pictures.
Avoid at all costs.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

No problems at all

I ordered the little wooden shaking man as a stocking filler. After reading reviews I wasn't convinced it would turn up, not too worried as it was inexpensive. However it has been delivered today and I am really pleased with it, it's really cute, well made and funny. I would definitely use this company again

4 December 2025
Unprompted review
Rated 1 out of 5 stars

If i could give minus stars i would

If i could give minus stars i would. i ordered 2 hover balls weeks ago for nearly £30. Still have not arrived. Ignored all emails. Just a typical scam company..... BEWARE!!!!!

30 October 2025
Unprompted review
Rated 1 out of 5 stars

BE AWARE and CAUTION

Would rate 0 if it was listed.
Ordered November 16th. Still not received the goods. Email x3 sent received UNSUPPORTED email x3 . . No date of delivery vague excuses. Full payment taken from my Card. Have reported to my Card Provider. Hopefully they can tract this Company.
AVOID THIS WEBSITE at all cost.

16 November 2025
Unprompted review
Rated 1 out of 5 stars

Order placed 19yh November

Order placed 19yh November. No response re questions about delivery. Site very confusing, ending up bought 2 items by accident. Don't buy anything from this site.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Prefer to give 0 star.

Purchased makeup 10 June 2025 and still has not arrived as of 6 July 2025.
emails go unanswered and unacknowledged.
is it even a legitimate company.
Products come from China but it shouldn't take that long??
Buyer certainly Beware.

6 July 2025
Unprompted review
Rated 1 out of 5 stars

Fake adverts for cheap rubbish products!

I just saw an advert for some sort of hand held facial roller beauty product. It’s ludicrous that they think people will believe the advert! Wrinkly women are shown using the product and then suddenly in the space of a few seconds, their skin turns all dewy and soft, like a 17 year old! This is a physical impossibility in anyone’s books. But the trick they use is to blur all the parts of the neck after rolling, and there’s one point where they didn’t get it right, so it’s screamingly obvious. In the far east, a lot of adverts are like this and it’s all a huge fake. We shouldn’t be fooled by these adverts and I would urge anyone checking the company to not buy because these products are cheap rubbish and you will have wasted your money.

6 July 2025
Unprompted review
Rated 5 out of 5 stars

I saw an advert advertising smart…

I saw an advert advertising smart scales that tracks your weight, body fat etc. I was about to place an order when I decided to check the reviews on the company first. I am so glad I did as most of the reviews said DON'T ORDER from this company, they are fake!!!!

Any time I see an advert from a company I don't know, I will check out the reviews first.

13 June 2025
Unprompted review

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