For some reason AOMEI Backupper ceased to work! I contacted the support services and a prompt reply was received from Owen Tan. He asked for more details about the issue but suggested an immediat... See more
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AOMEI Backupper is the best backup software for Windows 11/10/8.1/8/7/Vista/XP. It enables you to perform complete PC backup, operating system or disk cloning, local and cloud backup, etc, to protect your computer data safe.
Contact info
Unit 83, 3/F, Yau Lee Centre, No.45 Hoi Yuen Road, Kwun Tong, Kowloon, 999077, Hong Kong, Hong Kong
- support@aomeitech.com
- www.ubackup.com
Replied to 8% of negative reviews
Typically replies within 24 hours
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Change over of computers was very quick…
Change over of computers was very quick with no problems and kept me informed.
Lanry Lucky Helped me out by resetting…
Lanry Lucky Helped me out by resetting my registration so I could reinstall PA Pro. Very prompt service.
Thank you very much.
AOMEI has by far the best PC backup…
AOMEI has by far the best PC backup software on the market. Lany was so helpful with getting me a solution to my multiple problems. He replied in a reasonable amount f time and always got back to me.
I had a problem with re-installing…
I had a problem with re-installing AOMEI Backupper on my new computer.
I contacted AOMEI support and Megan Z was able to solve my problem quickly and efficiently.
I was contacted with a solution
I was contacted with a solution well within the 24 hour suggested time line. On Sunday! Great!
support team advised me on what to do…
support team advised me on what to do and it fixed my problem. I am very grateful.
Great Support
Found the support team to be quick and straight to the point, whith no obstruction.
Licence migration
Quick answer and licence migration problem solved. Thanks to Megan Z. support.
When you changed your computer
After my old computer died, I built a new one. I contacted the support to reset my licence. Because it was before the weekend, they did the reset when it ended
Excellent Customer Service
I had to contact support for a matter that does not reflect on the quality of AOMEI products which I'm very happy with. The support request was handled by Lanry Lucky within a very reasonable time frame and solved based on my first post in the ticket.
Great support
Great support from Lanry Lucky at AOMEI. My issue was resolved quickly and the licence reset was handled smoothly.
Professional and efficient service.
Thank you!
Support is very responsive and efficient
The support is very responsive and efficient. My problem was the following: after changing my PC, I wanted to transfer my AOEMEI license to my new machine.
Thanks to the support, this was done without any problem.
Great support indeed
Great support indeed. I will first consider to buy your solutions if anything need in the future.
The service was quick and efficient
The service was quick and efficient; I was satisfied with the result.
My company issued me a new laptop
My company issued me a new laptop. My old license wouldn't work with the new laptop. Sent an email off to AOMEI and Joey sent me a new license code.
Thanks Joey!!!
Great product, great support
Bought this great product. Works flawlessly. Great support: had some specific questions, they were solved the same morning.
Can highly recommend AOMEI Backupper!
Fantastic support and prompt reply.
Fantastic support n quick response fixing the issue.
License Application Issue
I have a five (5) slot license for Backupper Pro w/lifetime upgrades. I had used two (2) slots and needed to install it on a laptop running the standard version of the app. When I tried to upgrade it, I received a message saying the license had exceeded the available slots. I contacted Tech Support, and within 24 hours, Lanry Lucky had reset the license, and the new version was up and running. Great Service!!!
Unprecedented Fast service regarding a…
Unprecedented Fast service regarding a program download. First Class.
Kudos to Joey A.
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